Rick Case Kia at Gwinnett Place

Ease of buying vehicle. Found the car that I wanted with extras. Had a scratch on the vehicle which will be fixed without any problems I am sure. They stood by their word in finding me the car that I was extras. Had a scratch on the vehicle which will be fixed without any problems I am sure. They stood by their word in finding me the car that I was wanting for the price we agreed on. I will recommend to others More

This was the best experience that I have every had with a dealership. The employees offered excellent customer service and worked with us to ensure that we received the best deal possible. If you are looking dealership. The employees offered excellent customer service and worked with us to ensure that we received the best deal possible. If you are looking for a new or used vehicle I would highly recommend that you go to this dealership ahead of any others. We visited numerous locations prior to Rick Case and Rick Case was our last stop. More

We were fortunate to deal with several employees. Ron Adamson helped us initially and Marty went with us on the test drive. With the help of Ed Borg, we reached a deal that we were happy with and proceed Adamson helped us initially and Marty went with us on the test drive. With the help of Ed Borg, we reached a deal that we were happy with and proceeded with the purchase. Michael Whalen was our last contact before driving off the lot making sure that we were satisfied with everything. All employees played a part in helping us decide on purchasing from Rick Case Kia. More

These two individuals went above and beyond with making the buying process smooth, locating a car with the exact features we wanted and having it driven up from Florida the next day. They stayed late to h the buying process smooth, locating a car with the exact features we wanted and having it driven up from Florida the next day. They stayed late to help make this happen. They were personable and genuine. More

Went to this dealership after visiting Gwinnett Place Nissan and began looking at the 2011 Sportage. Reginald Love came over to help and take us for a test drive, but before leaving the lot he gave us an Nissan and began looking at the 2011 Sportage. Reginald Love came over to help and take us for a test drive, but before leaving the lot he gave us an indepth tour of the crossover. He was very pleasant, enthusiastic, and knew every detail of the vehicle inside and out. While driving he demonstrated features and gave us a rundown of what to expect from the preformance and luxury of the Sportage. You couldn't ask for a better sales person. He had the right amount of excitement, knowledge and tact to keep someone interested and not push you away from what he is showcasing. After the test driving the Sportage we went inside to talk numbers. Reginald was very hospitable; showing us to his desk, asking us if we would like anything to drink etc. While negotiating the Sportage he was very respectful, well mannered, and informative. Price negotiations took us to the sales manager and the perfect deal was met, no shady side deals, misinformation, or changeups once we went to the F&I manager. They stood by the deal that we struck and never changed up, even when it amounted to very little profit. Their attitudes were very friendly and polite and always well mannered. The F&I manager was extremely friendly as well as the rest of the staff. He showed genuine care in trying to find me the best rate possible, even beating the preapproved rate my credit union gave me. After seeing a crowd of people in the lobby, I mentioned that I may be holding him up from the other customers. He responded that this is my time, and did not try to rush any part of the process at all. I highly reccomend this dealership for the quality of their staff, products and services. The extra incentives offered at this dealership are equally phenominal and definetly sweeten the deal. I am very glad I went 30 miles out of my way to visit this dealership, it was well worth the drive. More

First dealership I went to and everyone was knowledgeable and very helpful. My wife and I left the dealership and compared several other vehicles to the Kia Sorento. Rick Case Kia Gwinnett Place had a very g and very helpful. My wife and I left the dealership and compared several other vehicles to the Kia Sorento. Rick Case Kia Gwinnett Place had a very good selection of vehicles to chose from we didn't feel pressured to buy a car and management understood what I was looking for and the budget I wwanted to stay within. I would absolutely recommend this dealership to anyone looking for a new car. More

Every thing has been fixed Ed Borg called me right away to keep me happy and solve my problem. I was pleasantly surprised at how caring and personable Ed was. He really took interested and you could tell. to keep me happy and solve my problem. I was pleasantly surprised at how caring and personable Ed was. He really took interested and you could tell. Ed called me several times and emailed me to check up on me and help me resolve my minor problem You don't get that often. As others I have dealt with in the pass you could tell it was just a job and they where doing anything necessary to make and keep a sale. Ed Borg went above and beyond and I appricate his kindness and open ways of extending help to me. I truly believe if the world had more people like this man who took his time to explain and very humbly offered a middle ground that would work for me and the dealership. Thank You for making this experience easier. God Bless!!!!!!!! More

Worked also with the Manager & Finance both were great! Best dealership I have ever been to. Everyone was kind and courteous! The car was great and drove wonderful. Would go there again. The dealers great! Best dealership I have ever been to. Everyone was kind and courteous! The car was great and drove wonderful. Would go there again. The dealership everyone wanted to help and the sales person was very very helpful!!! More

We found the Toyota Corolla we wanted through Vehix, went up to the dealership that afternoon, and drove out with the car we wanted at a super reasonable price! Tim Kettler was helpful from start to fi went up to the dealership that afternoon, and drove out with the car we wanted at a super reasonable price! Tim Kettler was helpful from start to finish, whether it was with helping us get rid of our old car or negotiating a price and financing we could live with. I would highly recommend this experience to anyone looking for a new car! More

We just purchased 2011 Sorento SX(fully loaded) through Rick Case. We went to the dealership just to browse the vehicle with no intention to buy that same day. After finalizing all the options we wanted, t Rick Case. We went to the dealership just to browse the vehicle with no intention to buy that same day. After finalizing all the options we wanted, they asked us "what is your price range?" We gave them a number we wanted to pay, and they were willing to work with us. Suddenly here we were willing to buy this vehicle that same day, because they were very courteous, understanding, and friendly. The biggest reason we went there was because they have an amazing 20 years/200,000 mile warranty program. So far, we have had a great experience and we hope they will continue to exceed our expectations. We will be happy to purchase our next vehicle through them. More