Rick Case Kia at Gwinnett Place

Called Matthew over the phone and met him at the dealer as we discussed. Matthew was great working with my wife and I. We looked at several used cars and Matthew was patient with us until we made a decisio as we discussed. Matthew was great working with my wife and I. We looked at several used cars and Matthew was patient with us until we made a decision. It ws a pleasure working with Matthew and we would gladly recommend anyone we know to him and Rick Case Kia. It was also a pleasure working with the finance manager Ron. Ron made everthing clear for us and made the financing process go smoothly. We would gladly work with Ron again and recommend him as well. More

My husband and I visited this dealership today in hopes of purchasing a new car. We did select a beautiful 2011 platinum, graphite, gray Optima. Carter was very efficient, courteous and knowledgable with of purchasing a new car. We did select a beautiful 2011 platinum, graphite, gray Optima. Carter was very efficient, courteous and knowledgable with his presentation about the car and taking us on a test drive. He answered all the questions we had and went out of his way to make sure our experience was satisfactory. There were no high pressure tactics involved. We were offered bottled water refreshment as it was a very hot day. We were also treated very efficiently by Chase in the finance department. He also was courteous, knowledgable, personable and efficient in presenting the financial data for the closing of the transaction. We met several other individuals briefly who also were courteous. Overall, we were extremely satisfied with Carter and this buying experience and will highly recommend Rick Case Kia to anyone who asks. We especially appreciated the full tank of gas in our new car when we left and - we love our new car! Thank you. More

Andrew was great. We were looking to com[pare a Kia Forte, Hyundai Elantra and Mazda 3. He was able to take us to all 3 dealers and show us the cars. He took his time to explain the differences in th Forte, Hyundai Elantra and Mazda 3. He was able to take us to all 3 dealers and show us the cars. He took his time to explain the differences in the cars and even told us about the rebates. We went to another dealer afterwards to see a car Andrew didn't have and they didn't memtion the rebates thus increasing the price of the car by $1000. More

While I did not purchase anything, I am currently still in "research" mode. Our sales consultant, Michael, was very helpful and knowledgeable about the products. He answered my questions, followed up with in "research" mode. Our sales consultant, Michael, was very helpful and knowledgeable about the products. He answered my questions, followed up with a phone call and was great to deal with without being pushy. I have never looked at Kia before when shopping for a new vehicle but as the result of research (so far) and Michael's information, I can see myself buying one...and it will be from this dealership! More

Great all of them lots of fun and encouragement and great help. They do above what I was expected that was excellent. Thanks Sylvanus Thorpe and Georgette Thorpe help. They do above what I was expected that was excellent. Thanks Sylvanus Thorpe and Georgette Thorpe More

Andrew was very easy to work with and very professional. He explained in detail about the car we ended up buying and was thorough in his explanations about the car. He explained in detail about the car we ended up buying and was thorough in his explanations about the car. More

Cassietta and Ron were very friendly and professional. They listened to our situally respectably even though we brough in some complicated issues on the table. They were willing to go extra miles to meet They listened to our situally respectably even though we brough in some complicated issues on the table. They were willing to go extra miles to meet our needs. They were very through and they brough in the general manager Ormand Mayer several times to make sure everything were done correctly. We were able leave with our new car (used one)in few hours very satisfied with our purchase. Thank you so much !!! We'll definitely recommend Kia at Gwinnett Place to anyone who is looking for a vehicle especially to families with little children. More

Mike Whalen was excellent to work with! I asked him to call me whenever a optima came in with the options in it that I wanted, and he did just that! Not pushy,very knowledgable and friendly. With Ron's he call me whenever a optima came in with the options in it that I wanted, and he did just that! Not pushy,very knowledgable and friendly. With Ron's help the financial part was easy. He different options on how to pay for the vehicle. Good overall expierience. More

As typical at an auto dealership on a slow day before we were parked a sales representative was already out the door heading toward us. But we were lucky, this rep. with his hand extended was Carter Collin were parked a sales representative was already out the door heading toward us. But we were lucky, this rep. with his hand extended was Carter Collins! Professional, courteous and friendly, he wasn't high pressure. He asked questions to ascertain my needs and learn a little about me. He gave me several vehicles to consider once I made a choice he worked to give me a fair price. I then worked with Ronald Adams in the finance office which was also a pleasant experience. I have made dozens of personal and corporate vehicle purchases in my sixty years and this experience ranks up there near the top. If I lived in the area I would be a "familiar face" at the dealership based on this initial experience. More

Don Park has always been very helpful and honest with me and my wife whenever we visited the dealer. I haven't much experience with others in the shop but I am very happy with their service in general. One and my wife whenever we visited the dealer. I haven't much experience with others in the shop but I am very happy with their service in general. One important thing their coffee machine is one cool tool and the coffee is great. Strongly recommend this dealership. --yogen & Masayo More