Rick Case Kia at Gwinnett Place
Duluth, GA
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We needed a Kia at a good price with competitive financing, and we wanted the sale to go quickly. Rick Case Kia met our expectations and we are very pleased with our purchase. Their followup after t financing, and we wanted the sale to go quickly. Rick Case Kia met our expectations and we are very pleased with our purchase. Their followup after the sale has been terrific and we are very happy with our 2012 Sorento. More
I gave the highest rating possible for Rick Case Kia and to Carter Collins, the salesman who assisted me. In fact, if I could, I would rate them even higher. Everyone was surprisingly friendly, and you co to Carter Collins, the salesman who assisted me. In fact, if I could, I would rate them even higher. Everyone was surprisingly friendly, and you could tell it was real and not just a way to try to get my business. They made me feel comfortable, confident, and unstressed about buying a car. They were willing to work with me on the amount of the car, and so far I am happy with the car. The overall experience was wonderful, and I would recommend them to family and friends. If I had to pick one thing that impressed me the most about this dealership, it would be the friendliness. To me, that is important in customer service--people who really care. I believe that if I had to buy a car in the future, I would go to Rick Case first. Thank you for your help. More
I received EXCELLENT care from both Michael Whalen and Michael Kim at Rick Case Kia. Both these salesmen were very good and honest in giving me advice and helping me purchase a used Kia. I would absolut Michael Kim at Rick Case Kia. Both these salesmen were very good and honest in giving me advice and helping me purchase a used Kia. I would absolutely recommend them to you. They made the sale for me by their knowledge and also their care for my purchase. (They are not listed individually so i am writing them in this way!) thanks More
Carter Collins our saleman was great. walked us through the entire vehicle and explained all the features. Also got a great price on our new Kia Sorento. Would highly recommend this dealership to everyone the entire vehicle and explained all the features. Also got a great price on our new Kia Sorento. Would highly recommend this dealership to everyone Thank You More
Everyone was very friendly and all worked hard to make the sale of the car we had chosen. My only complaint was that we had to wait a long long time after we arrived at a deal, before the financing was c the sale of the car we had chosen. My only complaint was that we had to wait a long long time after we arrived at a deal, before the financing was completed. This was because the one finance person there at the time (time) had other customers before us. Once we got in to see him, we were very impressed with him and he was able to finish his business very quickly and get us on our way. All in all, it was a good experience. More
I purchased my new Sportage in June from Rick Case Kia at Gwinnett Place. I worked with Marty McCall and she was a wonderful sales person. The purchase of my Kia took about 3 weeks. During that time, Marty s Gwinnett Place. I worked with Marty McCall and she was a wonderful sales person. The purchase of my Kia took about 3 weeks. During that time, Marty stayed intouch with me. She made sure I was comfortable with my choice. She was patient in showing me different makes and models. Even offering to do searches at other locations to make sure I got the Kia I wanted. I never felt rushed. The dealership was very nice and all the employees were friendly. I chose the Sportage and I love it! I was able to get all the features I wanted for a price that worked for me. I would recommend Kia and Marty to anyone who is looking for an automobile. More
The staff was very professional and friendly. They were willing to work with us to get a deal that we were comfortable with. Other dealerships would not even work with us on price or the payment we wanted willing to work with us to get a deal that we were comfortable with. Other dealerships would not even work with us on price or the payment we wanted; they seemed to care less. I would recommend Rick Case to other people and would do business with them again. We are very satisfied with our purchase and experience at Rick Case Kia. Our salesman(Carter) was friendly and went out of his way to help us as well as Ivy the Assistant Sales Manager. More
Carter was a great help the entire time and never left our side. He showed me several cars and we worked out a great price for my new car. Thank you for all your help. our side. He showed me several cars and we worked out a great price for my new car. Thank you for all your help. More
We had a very positive experience with Chase from the moment he greeted us when we arrived. He was knowlegeable about the vehicle we wanted and answered all questions in a thorough manner. He worked with moment he greeted us when we arrived. He was knowlegeable about the vehicle we wanted and answered all questions in a thorough manner. He worked with us to get the price we wanted and the vehicle we wanted. Our last six cars have been BMWs, but we have not felt the same degree of customer service with BMW. More