Rick Case Kia at Gwinnett Place
Duluth, GA
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customer service was great and friendly, the salesman did a follow-up to make sure that I had no complaints, more so I had his cell phone # hence direct contact and he answered his phone promptly-great did a follow-up to make sure that I had no complaints, more so I had his cell phone # hence direct contact and he answered his phone promptly-great job Brandon! keep up good work! . More
Kalesa got the job done and got it done right. She paid attention to what I wanted and exceeded my expectations. Collin helped seal the deal and paid attention to my needs. attention to what I wanted and exceeded my expectations. Collin helped seal the deal and paid attention to my needs. More
I had a great experience with Rick Case Kia. Having bought multiple cars in my life, this was by far the easiest and best experience I've ever had. Kalesa was great to work with from start to finish. I bought multiple cars in my life, this was by far the easiest and best experience I've ever had. Kalesa was great to work with from start to finish. Incredibly friendly, knowledgable, and worked hard to earn my business. I would gladly buy from this dealership again, and will definitely recommend them to friends. More
Great experience. Didn't feel pressured into buying a car. We were impressed with the customer service that Chett Provided. The only issue we had was that there was no spare key provided and The warranty car. We were impressed with the customer service that Chett Provided. The only issue we had was that there was no spare key provided and The warranty was explained differently than it was actually issued. I felt a little tricked with that. More
Sean Allen was extremely helpful, starting with his first email to me after my online inquiry. He let me know about the special 200,000 mile power train warranty that Rick Case Kia adds to all of their sales email to me after my online inquiry. He let me know about the special 200,000 mile power train warranty that Rick Case Kia adds to all of their sales, and that set this dealership apart. Sean and I spoke on the phone and he asked me a lot of questions about what kind of car we were looking for. He did a great job of consulting with me. He did followup for me before I ever even set foot in to the dealership and was one of few salespeople willing to go this extra mile. Then, once my son and I visited the dealership, Sean was extremely helpful and very knowledgeable about the cars on the lot. He went over lots of details and features of the car with us, and then again when my husband joined us. And to top it off, Sean made me stay an extra minute and set up my blue tooth for me in the car and showed me again how to use it. This was awesome, because if he hadn't done that, I probably still wouldn't have it working. Thank you Sean! We love our new car. More
I purchased a Kia Soul. My salesman Perry helped me find a vehicle quickly, got me approved and everything. No pressuring me and actually gave me exactly what i asked for! There was no hassle or waiting eve a vehicle quickly, got me approved and everything. No pressuring me and actually gave me exactly what i asked for! There was no hassle or waiting everything was very precise. My overall experience with the dealership was amazing. The finance manager Cleo was very thorough in the details of my contract. As well as a great attitude which made me more comfortable. More
Guess my less than perfect situation wasn't worth Guess my less than perfect situation wasn't worth their time. But, I love my new Kia that I bought that same day from nearby. Guess my less than perfect situation wasn't worth their time. But, I love my new Kia that I bought that same day from nearby. More
Marty was great! She was working with a fairly new employee and they both assisted me until the end. The waiting room was warm and cozy, and the free coffee was great! Service was excellent! employee and they both assisted me until the end. The waiting room was warm and cozy, and the free coffee was great! Service was excellent! More
Kalesa was very courteous, knowledgeable, and bubbley. You need to be careful because she knows how to close a deal. I would feel confident to recommend her to any of my friends..a terrific person. You need to be careful because she knows how to close a deal. I would feel confident to recommend her to any of my friends..a terrific person. More
very great deal, Customer Service very very great, Price good too, Quality of Work, great. Overall Experience very great. I Would recommend this dealership. great good too, Quality of Work, great. Overall Experience very great. I Would recommend this dealership. great More