Rick Case Kia at Gwinnett Place
Duluth, GA
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Good and not so good I recently bought a kia soul from rick case kia. Marty Mccall helped me from the beginning through most of the process. She was VERY helpful the entir I recently bought a kia soul from rick case kia. Marty Mccall helped me from the beginning through most of the process. She was VERY helpful the entire time and even after my purchase she was more than willing to help me with any questions I had. I didn't have the best experience with kevin chung however. Once I got into his office I felt rushed into buying, and a few days after the purchase he called me back and basically tried to get more money out of me. Luckily, Gary Butram handled everything and got it under control. Other than kevin, it was overall a pleasant experience. More
Rick Case Kia Review Went to Rick Case and immediately I was treated in a professional manner by Viktor. He went above and beyond and helped to create a fun and enjoying c Went to Rick Case and immediately I was treated in a professional manner by Viktor. He went above and beyond and helped to create a fun and enjoying car buying experience. More
Stacey St.Clair I just wanted to write this review to acknowledge the awesome customer service of Marty McCall. She made the purchase of my 2014 Sorento so much more I just wanted to write this review to acknowledge the awesome customer service of Marty McCall. She made the purchase of my 2014 Sorento so much more relaxing than I anticipated . This was my 1st car purchase in several years and shopping alone she helped ease my anxiety . I had stopped/compared at several dealers and she was the " light at the end of the tunnel". Her personality was great and I felt warmth from her positive energy . She worked hard to get what I wanted and I was thoroughly satisfied . Thank you so much Stacey St.Clair More
I had a great experience with this dealership from start to finish. My sales person Sean Allen was so helpful and friendly. The business manager was great in helping me get the best interest rate. My exp to finish. My sales person Sean Allen was so helpful and friendly. The business manager was great in helping me get the best interest rate. My experience was excellent. I love the car I bought. It was a used vehicle and it was a 2012 Dodge Avenger. I am glad that this dealership has a variety of makes and models of cars to select from their inventory. Thank you More
Went in with my wife and her 2013 Kia Soul for an oil change and tire rotation. Went home with a new 2014 Kia Soul. Sean Allen once again made the purchase simple and easy. This is the third car purcha change and tire rotation. Went home with a new 2014 Kia Soul. Sean Allen once again made the purchase simple and easy. This is the third car purchased at Rick Case Kia in 14 months. Just a note, this is the furthest Kia dealership from our home in the Atlanta market. Great team to work with, Sean Allen - Sales, Jerry Howell - GM, Jeff Miller - Parts, and Ron Park - Service. More
I really appreciated how Sean Allen, my sales consultant, greeted me and answered all my questions with respect. He made the whole car buying experience a pleasure. Mr. Allen exceeded my expectations as a s greeted me and answered all my questions with respect. He made the whole car buying experience a pleasure. Mr. Allen exceeded my expectations as a salesperson with his customer service skills. I will definitely recommend him when asked about where to purchase a vehicle. More
This has taken me awhile to catch up but Sean helped me get into a brand new Kia forte after a horrible accident that left my old Kia a total loss. At the time I was stressed and being pushed into having t get into a brand new Kia forte after a horrible accident that left my old Kia a total loss. At the time I was stressed and being pushed into having to buy a new car and not much time. He was so kind and understanding and patient wit me through the whole process. Even helped me iron out some financial stuff in the end and drove me to return my rental so I could finally drive my new car home. This was all together a stressful but exciting experience in the end. I have never been so blown away by a dealership before. I have and will recommend your dealership to everyone. Have had my new car almost two months now and LOVE it and besides an annoying cat that keeps climbing on it :) it is still in mint condition and i keep it that way. Fun car to drive!! thanks for finally helping me into a fun little sporty car that fits my life just right! Happy New Year! S. Dewey More
Relocating from the NY-metro area and working with Rick Case Kia of Gwinnett, GA who definitely represents the highest level of professionalism, customer service, and general client concern has been amazin Case Kia of Gwinnett, GA who definitely represents the highest level of professionalism, customer service, and general client concern has been amazing. Sean Allen was extremely patient & walked us through the entire process. Rick Case Kia delivered 2 leased vehicles that fit our family needs. I highly recommend working with Sean Allen to anyone who is considering Buying or Leasing a car. More
I visited Rick Case Kia over a year ago just to test drive an suv and Perry Mallory was very patient and attentive with me even though he knew that there would be no immediate reward for doing so. I tol drive an suv and Perry Mallory was very patient and attentive with me even though he knew that there would be no immediate reward for doing so. I told him I was a year away from purchasing or leasing a vehicle and his level of service never changed. Neither was he pushy either. I have been to several dealerships and dealt with salesmen who have terrible attitudes when they know that you are not buying or leasing immediately. That is why I recently leased a 2014 Sorento from Perry the other day......a year after my initial visit and test drive. More
Perry Mallory is the absolute best. I will definitely be leasing cars from him for years to come. My husband and I recently leased a 2014 Sorento and we could not be happier with our experience. True profes leasing cars from him for years to come. My husband and I recently leased a 2014 Sorento and we could not be happier with our experience. True professionalism and never at any time did we feel rushed, haggled or pressured. Perry took his time and explained everything in detail from the lease to vehicle functions and features. More