Rick Case Kia at Gwinnett Place

This was my first visit. They met me at a covered drive through for my appointment, took the car, signed me in, completed 3 reviews/recalls with perfect manners and professio They met me at a covered drive through for my appointment, took the car, signed me in, completed 3 reviews/recalls with perfect manners and professionalism. I had a clean and comfortable lounge area to wait for about 2 hours. No complaint what so ever. More

Very welcoming, courteous, helpful in understanding what work needs to be done and why. Kept me informed along the way to any changes and/or additional work that was needed. work needs to be done and why. Kept me informed along the way to any changes and/or additional work that was needed. More

I took my vehicle in on Monday morning. It only took about an hour to have the oil changed and ethanol treatment done. Shane took good care of me and the car was cleaner than when I took it It only took about an hour to have the oil changed and ethanol treatment done. Shane took good care of me and the car was cleaner than when I took it to them. He explained in great detail what I would need to have done in the near future. Very pleased with Rick Case. More

Dependable and reliable service. Andre Johnson representative who helped me ,was very informative and all the service on my sportage 2016 was done in a timely fashion.I’ll be notified Andre Johnson representative who helped me ,was very informative and all the service on my sportage 2016 was done in a timely fashion.I’ll be notified on the recall status for my vehicle by Kia when the part(if needed)is issued. More

Extensive wait periods for inspection and repair, no loaner vehicles available and insanely high pricing! loaner vehicles available and insanely high pricing! More

An excellent repair department doing great work during very difficult times. Conscientious and caring. My other dealership Ed Voyles in Chamblee used to be good but now have not only done bad but potenti very difficult times. Conscientious and caring. My other dealership Ed Voyles in Chamblee used to be good but now have not only done bad but potentially dangerous repairs to my vehicle. I’ll gladly drive the extra 25 miles to Rick Case as they have become the only repair department that I truly trust. More

The service was great. The employees were kind. We discussed the new vehicles on the lot. The employees were kind. We discussed the new vehicles on the lot. More

Very Fast service, also great customer service. I brought my vehicle in for service and was pleased. I brought my vehicle in for service and was pleased. More