Rick Case Kia at Gwinnett Place
Duluth, GA
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Great Experience I just wanted to give a special thanks to Timothy Turner who made my shopping experience memorable. He was very knowledgable of the product and intuit I just wanted to give a special thanks to Timothy Turner who made my shopping experience memorable. He was very knowledgable of the product and intuitive of my wants. More importantly he was patient with me which I know can be hard to handle. More
Great Buying Experience Many thanks to the people at Rick Case Kia in Duluth. We just purchased 2015 Kia Sedona there. We love the car and appreciate their kind and patient s Many thanks to the people at Rick Case Kia in Duluth. We just purchased 2015 Kia Sedona there. We love the car and appreciate their kind and patient sales process. Terrance Little was great. More
best dealership experience ever As soon as we came in, we were spoken to and taken care of immediately. Chase was very knowledgeable. He was able to get us in the right car for the r As soon as we came in, we were spoken to and taken care of immediately. Chase was very knowledgeable. He was able to get us in the right car for the right price. I love my new-to-me Hyundai Santa Fe. More
Rick Case KIA Terrance Little Revie Terrance was friendly and patient as we moved through the process. Dealership workers with us as well. The warranty offered on the car no other deal Terrance was friendly and patient as we moved through the process. Dealership workers with us as well. The warranty offered on the car no other dealership offers. More
Be very cautious I am sad to say I did not have a great experience like these other reviews , I worked for two days with internet sales specialist and finance manager I am sad to say I did not have a great experience like these other reviews , I worked for two days with internet sales specialist and finance manager and general manager to get my deal worked out before driving over an hour to get to this dealership only to arrive and be placed with a sales person that had no knowledge of the deal and presented with numbers that were 6000.00 different then what I was told on the phone , and this process had me sitting in the dealership cubicle for little over two hours with no sign of the people I was dealing with over the phone and internet , so I wrote down what I was promised and who I spoke with , asked for my keys back and left and no one has contacted me since . More
First buy spoiled me This was an amazing experience! I'm a first time car buyer and Rick Case Kia and staff were amazing! I will definitely recommend them to others This was an amazing experience! I'm a first time car buyer and Rick Case Kia and staff were amazing! I will definitely recommend them to others More
Now that's how you buy a Car!!! My wife and i could not be any more pleased with our new Kia Sorento. Hands down if anyone goes to Rick Case Kia in Duluth Georgia, you need to speak My wife and i could not be any more pleased with our new Kia Sorento. Hands down if anyone goes to Rick Case Kia in Duluth Georgia, you need to speak with Perry Mallory!!! He is the best by far!!! He went the extra step to make our buying experience the best it could be.. never mind that.. he went the extra mile!!! Thank you Perry for all that you put into helping us purchase our beautiful new Sorento -black Cheery I might add... Looks awesome!!!!!!!!!!!!!!!!!!!!!!! More
Excellent service My visit to this location to purchase my wife a car was exeptional. Drew didnt hesitate to answer our questions and get us on the road to test drive. My visit to this location to purchase my wife a car was exeptional. Drew didnt hesitate to answer our questions and get us on the road to test drive. The managment staff onsite Kevin was very helpful and personable through our car buying experince and much appreciated. Lastly Elon had great people skills and made paperwork not a big deal. Your team is worthy of a Kudos! More
Going the Extra Mile I recently visited Rick Case to purchase a vehicle with some challenges. I waited patiently to speak with the Salesman Emmanuel KuBandi. Mr. KuBandi I recently visited Rick Case to purchase a vehicle with some challenges. I waited patiently to speak with the Salesman Emmanuel KuBandi. Mr. KuBandi listened to me and despite pushback from his Management he kept looking for a way to say yes. We even took a walk to another Rick Case delearship nearbye and they made the deal happen. Mr. KuBandi stayed with me the whole time and made sure that I was taken care of. The staff at the dealership was wonderful thanks to Mr. KuBandi. He went the extra mile and exemplified professional courtesy and customer service. More
Bad experience was fixed Thanks for fixing the issues with my car. I'm much happier now and will recommend to friends. Thanks for also dealing with the issue so quickly. Thanks for fixing the issues with my car. I'm much happier now and will recommend to friends. Thanks for also dealing with the issue so quickly. More