Rick Case Kia at Gwinnett Place
Duluth, GA
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Extra effort Tim was a pleasure to work with. Very informative and knowledgeable. We purchased a 2014 Kia Soul and at time of possession we realized only one key w Tim was a pleasure to work with. Very informative and knowledgeable. We purchased a 2014 Kia Soul and at time of possession we realized only one key was with the vehicle. Tim made the effort to locate the previous owner and get the key. Saved us about $300.00. Thanks Tim and keep up the good work. More
I got a oil change I visited Rick case Kia, my service provider orion Daniels was wonderful. I will be bringing my car back for service. Keep up the good work. Thank you I visited Rick case Kia, my service provider orion Daniels was wonderful. I will be bringing my car back for service. Keep up the good work. Thank you for excellent service More
Kia Purchase Everyone was a pleasure to work with. Van is the salesperson who first worked with me and everyone therein after was friendly and accommodating inclu Everyone was a pleasure to work with. Van is the salesperson who first worked with me and everyone therein after was friendly and accommodating including the other salesmen and the GM, Chase. Van was extremely patient and helpful. The Finance Manager who was the last person I worked with when signing all the papers was terrible and absolutely rude and impatient, he should not be in customer service. Overall experience was good. More
Very friendly and accomodating Tim was exceptionally friendly and accommodating throughout the entire experience. When we had concerns he promptly considered them and worked with hi Tim was exceptionally friendly and accommodating throughout the entire experience. When we had concerns he promptly considered them and worked with his co-workers to help sort them out and clarify the situation for us. His patience and approachable nature made him very easy to work with, the same goes for every other person we interacted with while at the dealership. Untimately he helped make the whole process of buying the car much smoother. Also, the car is wonderful and my satisfaction with it has only grown since I've owned it. Thank you for providing me with a reasonably priced car that is also very reliable, it has truly taken a big weight off my shoulders getting such a great car that has everything I wanted and is within my budget. More
Very good service and very helpful staff My visit was great and Rebecca was very helpful with looking and new and used cars. Very professional environment as well. Larry was also a great he My visit was great and Rebecca was very helpful with looking and new and used cars. Very professional environment as well. Larry was also a great help and created a relaxed environment while I was there. More
Great Customer Service!!!!! Van was absolutely great!! Down to Earth and a real people's person. I would definitely recommend others to you all. My experience was great overall, Van was absolutely great!! Down to Earth and a real people's person. I would definitely recommend others to you all. My experience was great overall, a little lengthy but that is to be expected. Thank you again for the great hospitality!!! More
Excellent Service Re establishing credit. Sales persons took their time with me. Never pressured to purchase a vehicle. Chett Role went out of his way to get me the veh Re establishing credit. Sales persons took their time with me. Never pressured to purchase a vehicle. Chett Role went out of his way to get me the vehicle that would best fit my payment plan and style of vehicle. More
first time buying a car This was my first time buying a car on my own & Chase and Elan made the process so easy and quick. They answered all my questions I had and I had such This was my first time buying a car on my own & Chase and Elan made the process so easy and quick. They answered all my questions I had and I had such a fun time while at the dealership. Thanks for making car buying fun & easy! More
Vechicle purchase Terrence Little was my sales person. He was very attentive. Terrence spent time to explain each car of interest. He gave good information and I ne Terrence Little was my sales person. He was very attentive. Terrence spent time to explain each car of interest. He gave good information and I never felt pushed. It was a very good experience. He was friendly, informative, and a pleasure to work with. An asset to your team. More
Great Experience. Me and my Daughter went to Rick Case Kia not knowing what to expect. To our delight, we both left absolutely pleased , satisfied, and totally surpris Me and my Daughter went to Rick Case Kia not knowing what to expect. To our delight, we both left absolutely pleased , satisfied, and totally surprised! Thanks to Rodney Myers and especially Timothy Turner! He has been wonderful and has gone out of his way to help us out. Thanks Tim!! Tracy Blount More