Rick Case Kia at Gwinnett Place

Very Satisfied Customer I am very satisfied with the customer service that was provided to me when I dropped my car off!!! They service manager listened to my concerns and re I am very satisfied with the customer service that was provided to me when I dropped my car off!!! They service manager listened to my concerns and relayed them directly to the service tech! He talked me through the whole process if what they would be doing to my car. I actually felt safe and comfortable leaving my car in their hands!!! They did a great job!!!! ?????????? More

Service Great and prompt service. Our questions was answered and we did not wait long at all before our Sorento was finish getting services. Thanks Tammy Bake Great and prompt service. Our questions was answered and we did not wait long at all before our Sorento was finish getting services. Thanks Tammy Baker for all you did for us. More

It is always a please doing business with your service depar Kyle and all the other employees were great. My car was thoroughly serviced and it runs like new. I will always take it to Rick Case Kia. Kyle and all the other employees were great. My car was thoroughly serviced and it runs like new. I will always take it to Rick Case Kia. More

Bruce was great!! Bruce Rosario was the reason I walked away with a car today. He found me exactly what I needed as well as what I wanted, and worked to make sure that Bruce Rosario was the reason I walked away with a car today. He found me exactly what I needed as well as what I wanted, and worked to make sure that it was affordable! His transparency and candor throughout the entire process was so appreciated by both myself and my fiancé. He talked to us like a normal person and didn't make our time with him seem "stuffy" or "businesslike." My fiancé and myself are fun-loving people and he was able to make the process more fun for us. And my fiancé HATES buying cars. Thanks so much, Bruce!!! More

Great service I expected to wait an hour for my oil change and tire rotation, but my Sorento was ready in less than an hour. Diamond explained all of the work that I expected to wait an hour for my oil change and tire rotation, but my Sorento was ready in less than an hour. Diamond explained all of the work that was done. She was friendly and helpful. More

Pleasent experience. I was told my oil change would take about an hour and I was in and out within an hours time. Diamond was most helpful in her assistance. I was told my oil change would take about an hour and I was in and out within an hours time. Diamond was most helpful in her assistance. More

competent and efficient Four years of service since initial purchase. Always have received professional and efficient service. Love my Kia Optima . I did not go to make a Four years of service since initial purchase. Always have received professional and efficient service. Love my Kia Optima . I did not go to make a purchase but was impressed with the the performance and accessories in my car. No regrets. More

Excellent Service Provider Rick Case's Kia service department has always met my needs and is proactive when a recall has been available for my Kia Optima. I'm always greeted wa Rick Case's Kia service department has always met my needs and is proactive when a recall has been available for my Kia Optima. I'm always greeted warmly and kept in the loop while my service is being performed. I would recommend them to anyone needing to have their Kia serviced. More

Outstanding Experience! One of the best new car buying experiences I've had in 40 years of driving. Jaldrin, Bryan and Gary were the best! A true stress free customer exper One of the best new car buying experiences I've had in 40 years of driving. Jaldrin, Bryan and Gary were the best! A true stress free customer experience. More

Excellent Service. Daniel Almonte, excellent sales representative. Rick Case Kia meets all the expectations of all customers. Happy to recommend These folks! From Sale Daniel Almonte, excellent sales representative. Rick Case Kia meets all the expectations of all customers. Happy to recommend These folks! From Sales to Management to Finance, it was a great experience! These are Great People Who Do Wonderful Work. Highly recommend them. More