Rick Case Kia at Gwinnett Place

The oil changes have always done at Kia the last oil change they messed up my drain plug when I went Monday to get my scheduled oil change I went to Nalley Kia cuz it's closer to my house they could not change they messed up my drain plug when I went Monday to get my scheduled oil change I went to Nalley Kia cuz it's closer to my house they could not get the drain plug out they said it was stripped. So this is going to cost me money to have a whole new oil pan put in I think I need to be compensated for this money that I'm having to spend that your people messed it up I will not be going back to another Kia dealership at all to have any work done I think I should be able to get some of my money back so I'm able to pay for what I need to have done More

I had a simple service done and they did not do a simple thing like checking the air pressure in the tires. The paperwork showed 32 all the way around but that was not the case. Now i have been standing thing like checking the air pressure in the tires. The paperwork showed 32 all the way around but that was not the case. Now i have been standing here 15 minutes and i will have to ask for my key back because it is taking too long. They also need to improve the professionalism of the two ladies who help in the area. Very loud more interested in food and the weekend than customers. More

Excellent sales consultant and excellent service Third vehicle from Rick Case Kia auto group. Thanks vehicle from Rick Case Kia auto group. Thanks More

Your service is the best of the best when I Need it. Very kindness and make me happy. Thanks. Very kindness and make me happy. Thanks. More

Greg, Marvin, and Kendrick (in sales) are really nice and don't try to make you buy something more than what you need. Andre and all of the people in the service dept are also really nice! They let you know don't try to make you buy something more than what you need. Andre and all of the people in the service dept are also really nice! They let you know what needs to be fixed, and they'll let you know which things are the most important, so you can get them fixed when you can afford to! More

Had my car serviced. Very professional and friendly. Was skeptical at first because I was given an afternoon appointment but my car was ready on time and I will satisfied Very professional and friendly. Was skeptical at first because I was given an afternoon appointment but my car was ready on time and I will satisfied. More

My sales guy Andre from Kia in the service department is the best ever. He takes care of all his customers the best ever. He takes care of all his customers More

Since I purchased my Kia at Rick Case Gwinnett Place 4 years ago I have used their service department for all my regular maintenance needs. They have consistently provided excellent service and exceeded m years ago I have used their service department for all my regular maintenance needs. They have consistently provided excellent service and exceeded my expectations. Professional, courteous, helpful - I am a very satisfied customer! More

Everything was professional and everyone was kind and helpful. We felt welcome and i am glad that we chose Rick Case Kia to purchase a new vehicle. helpful. We felt welcome and i am glad that we chose Rick Case Kia to purchase a new vehicle. More

The dealership took care of my problem in a very short time. I had gone to a different Kia dealership prior to going to Rick Case and was there for over 4 hours with no results. time. I had gone to a different Kia dealership prior to going to Rick Case and was there for over 4 hours with no results. More