Rick Case Kia at Gwinnett Place
Duluth, GA
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service and recalls Raymone was through and provided awesome customer service! I am new to the Georgia area I am from Syracuse New York and been with the same service de Raymone was through and provided awesome customer service! I am new to the Georgia area I am from Syracuse New York and been with the same service department for over 20 years needless to say I was a little skeptical but Raymon was very thorough and he explained everything to me about the recalls and his customer service was awesome Thank you More
Service Review The service department members have always been courteous and professional. They make I am in and out and that all of my questions are answered before The service department members have always been courteous and professional. They make I am in and out and that all of my questions are answered before I leave. More
Update on vehicle This is my dealer of choice when it comes to service. Daniel was great, getting my car in and out in a timely manner. The staff here is always friend This is my dealer of choice when it comes to service. Daniel was great, getting my car in and out in a timely manner. The staff here is always friendly and professional! More
First oil change Quick and efficient. Personable employees. Comfortable waiting area with snacks and drinks provided whil you wait. No need for an appointment. Accommo Quick and efficient. Personable employees. Comfortable waiting area with snacks and drinks provided whil you wait. No need for an appointment. Accommodating to customers. Timely. More
Daniel is the best sales man ever! I recommended him! Daniel is very polite and he is always willing to help and gets the job done right! Llooking forward to my next rick case visit!:) Thank you! Daniel is very polite and he is always willing to help and gets the job done right! Llooking forward to my next rick case visit!:) Thank you! More
Disappointed Worst car buying experience ever. I have purchased over 30 cars in my lifetime and actually sold cars for 4 years and have never had such a experience Worst car buying experience ever. I have purchased over 30 cars in my lifetime and actually sold cars for 4 years and have never had such a experience. GM is a good guy and gave me a good deal but after 5 1/2 hours in dealership the sales person delivered the car to my wife in the pouring rain and didn’t have a clue about how to deliver the car and show new features. She recruited a experienced salesmen to help but he couldn’t get CarPlay to work either. I was charged incorrectly for state taxes. Just a sloppy experience. More
Great customer service! Raymone the service associate was wonderful! He was very professional and accommodating! Great customer service! That’s why I keep coming back. I driv Raymone the service associate was wonderful! He was very professional and accommodating! Great customer service! That’s why I keep coming back. I drive pass another Kia dealership just come to this one! More
Good service from David and information about car test ride and took time with us no pressure sales push wanted us to be happy with sales from David and information about car test ride and took time with us no pressure sales push wanted us to be happy with sales More
Oil Change They did a good job changing the oil. Service was done in reasonable amount of time. Raymone Carter is a great service advisor. Would recommend Rick C They did a good job changing the oil. Service was done in reasonable amount of time. Raymone Carter is a great service advisor. Would recommend Rick Case Kia to other Kia owners for service. More
Great service was buying a car only there for 3 hours Went to buy a 2018 car I saw online bought it did not have to wait all day. The salesman Victor did a great job. Went to buy a 2018 car I saw online bought it did not have to wait all day. The salesman Victor did a great job. More