Rick Case Kia at Gwinnett Place
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 694 reviews
Oil change Service was done in a timely matter ,was there for a oil change that’s it will be back again in the future thank you Service was done in a timely matter ,was there for a oil change that’s it will be back again in the future thank you More
Always make my day. I am always greeted with a smile. Prompt service. Treated with respect and is very informative. The job is always thorough. The wait is reasonable. I am always greeted with a smile. Prompt service. Treated with respect and is very informative. The job is always thorough. The wait is reasonable. More
This was the easiest car buying experience I've ever had. Everyone was straighforward and very helpful. I would definitely buy fron Rick Case again. Everyone was straighforward and very helpful. I would definitely buy fron Rick Case again. More
great friendly and fast service i was a great expirence, i delt with marvin and greg, great salesmen and make the customer seem welcome and not pressured. will return for service whe i was a great expirence, i delt with marvin and greg, great salesmen and make the customer seem welcome and not pressured. will return for service when needed. More
Good service This is my go to place for service. I purchased my car here in 2015 and they are still just as friendly as they were when trying to get the sale. They This is my go to place for service. I purchased my car here in 2015 and they are still just as friendly as they were when trying to get the sale. They are knowledgeable and thourgh they check your whole car for recalls and any impending problems. I got all this and all I went in for was an oil change and best of all no additional charges. So yes I highly recommend Rick Case Kia for your auto services. More
Amazing staff Had an appointment af a set time but I arrived early and was immediately helped by Mr. Cox and his shadow salesman. Was able to drive vehicle and mov Had an appointment af a set time but I arrived early and was immediately helped by Mr. Cox and his shadow salesman. Was able to drive vehicle and moved forward through the process. More
Excellent experience I didn’t have to wait long for Kia to replace a rear view mirror I accidentally broke. They take good care of me up there. I didn’t have to wait long for Kia to replace a rear view mirror I accidentally broke. They take good care of me up there. More
Exceptional Service Ray Carter is the Best. Greets you with a smile and by name. Always has time for a quick conversation. Just a wonderful experience everytime I go. Ray Carter is the Best. Greets you with a smile and by name. Always has time for a quick conversation. Just a wonderful experience everytime I go. More
Battery replacement This is the first time I have ever used this dealer but it won’t be the last!! Raymone Carter was very professional, courteous, sincere and very, very This is the first time I have ever used this dealer but it won’t be the last!! Raymone Carter was very professional, courteous, sincere and very, very poIite. I had an 8 a m appointment which I was there early and he promptly took my information and started the paperwork for my car. The process was smooth and very efficient and for that I am grateful. I had just had knee replacement surgery and for this young man to have the respect and courtesy that he exuberated was very refreshing and very much appreciated in this day and time. I give them 10 thumbs up 👍. More
Great service department! Thank you for evaluating my car. I appreciate a dealership service department that doesn’t try to take advantage of a customer, but only wants to do w Thank you for evaluating my car. I appreciate a dealership service department that doesn’t try to take advantage of a customer, but only wants to do what really needs to be done. More