Rick Case Kia at Gwinnett Place
Duluth, GA
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Service Advisor Orion Daniels gave exceptional service. I wasn't there to long and recommendations where made for repairs needed. Always friendly and provide great customer service! wasn't there to long and recommendations where made for repairs needed. Always friendly and provide great customer service! More
Excellent service, very friendly and caring customer service from Divon. He went above and beyond making sure my daughter gets what she wanted. Very honest, taking his time in proper manner to educate service from Divon. He went above and beyond making sure my daughter gets what she wanted. Very honest, taking his time in proper manner to educate us and hold everything for us till I get there. He worked the whole week to find a car for her. Thank you Kia, and thank you Divon for your friendly and caring service. Great job you all!! More
Great job, very friendly & caring would not visit anywhere else,pays attention to detail,vehicle was repaired correctly the first time around.?great job thanks great job anywhere else,pays attention to detail,vehicle was repaired correctly the first time around.?great job thanks great job More
Long prep time but it was worth the wait. Great service as always! I have been bringing my vehicle to Rick Case Kia, and I haven't been disappointed each time. :) as always! I have been bringing my vehicle to Rick Case Kia, and I haven't been disappointed each time. :) More
Larry came out to greet me as soon as I drove my car into the dealership to be serviced. He was very friendly. While I was walking around the lot, he went looking for me to tell me the status on my car. So i the dealership to be serviced. He was very friendly. While I was walking around the lot, he went looking for me to tell me the status on my car. So if I would have any more problems with my car I want Larry Morgan he's a good employee More
Very courteous and pleasant. Willingness to evaluate and provide future repair and regular maintenance worksheet that will be needed. Offer of different payment methods to meet my financial needs. provide future repair and regular maintenance worksheet that will be needed. Offer of different payment methods to meet my financial needs. More
Good customer care and interpersonal relationships. I was satisfied with the service on my car. I was expecting car wash after service which wasn’t done. satisfied with the service on my car. I was expecting car wash after service which wasn’t done. More
Excellent service all the way around. Best dealership I’ve ever visited by far. It felt like I was buying a car from a friend. The salesman (Rusty) was awesome. I’ve ever visited by far. It felt like I was buying a car from a friend. The salesman (Rusty) was awesome. More
Andre performed above and beyond service with my car. He was very professional! He contacted me first thing in the morning and followed up very quickly. He tried really hard to find the problem with my vehi was very professional! He contacted me first thing in the morning and followed up very quickly. He tried really hard to find the problem with my vehicle to repair it. He even charged me $0 for work performed. More
The Customer Rep did an absolutely amazing job, service was great and price was even better. The whole first time 7500 check couldn't have been better. was great and price was even better. The whole first time 7500 check couldn't have been better. More