Rick Case Kia at Gwinnett Place

I purchased my 3rd KIA Soul January 2020. My buying experience was the best ever. Fast, no haggling over price. Great trade in . All done in a couple of hours. I have only taken the car in for mainten experience was the best ever. Fast, no haggling over price. Great trade in . All done in a couple of hours. I have only taken the car in for maintenance. Since COVID-19 we don’t drive much so she has about 6.6K miles. My experience both times was excellent. I cannot think of an area that needs improvement. Love my Soul S class. More

I’ve had my 2020 Kia Optima for 6 mos and I just had it serviced... I received good customer service and service on my car... This is a good dealership. serviced... I received good customer service and service on my car... This is a good dealership. More

I came to them with a last-minute emergency(not long before closing), and although they didn't think that they'd be there long enough to fix it, they tried and they succeeded. Everyone here is awesome, before closing), and although they didn't think that they'd be there long enough to fix it, they tried and they succeeded. Everyone here is awesome, from the salespeople to the service and parts people!!! More

Andre is friendly, knowledgeable and easy to work with. He does his best to give me the best prices, that is why I rated the pricing as fair bit as good. He does his best to give me the best prices, that is why I rated the pricing as fair bit as good. More

Thank you for taking such good care of my car and especially my husband during his wait! He provided updates and was very professional throughout his visit. especially my husband during his wait! He provided updates and was very professional throughout his visit. More

The staff was excellent. The sales person, Mr. Danny Hughett was very professional and helpful. He covered important things before I even asked. The car buying experience was better than I originally an Hughett was very professional and helpful. He covered important things before I even asked. The car buying experience was better than I originally anticipated and that was great. More

Orion was sort friendly and informative. I only came in for an oil change and tire rotation but he informed me of a few other services I needed done that day. He explained everything for me and was super h for an oil change and tire rotation but he informed me of a few other services I needed done that day. He explained everything for me and was super helpful! More

Just found out that a leaking oil pan seal at 47K miles doesn't qualify as a warranty issue. Rick Case is a scam! Avoid! doesn't qualify as a warranty issue. Rick Case is a scam! Avoid! More

Great service. Good price. Friendly service man ORyan. Did not deal with any other person in service. Called with quote. Honored quote when checking out. Did not deal with any other person in service. Called with quote. Honored quote when checking out. More

Service Manager Larry Morgan and Service Adviser Ryan and every Case Kia employee that I came in contact with were professional and responsive. The service department accurately diagnosed my problem when tw every Case Kia employee that I came in contact with were professional and responsive. The service department accurately diagnosed my problem when two other dealerships could not do so. I was very pleased with their assessment and service. More