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Rick Case Kia at Gwinnett Place

Duluth, GA

3.2
694 Reviews

3190 Satellite Blvd

Duluth, GA

30096

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Showing 694 reviews

April 11, 2021

Nicholas Williamson always gives excellent customer service. He set the time for my car to be ready, ready before set time. Thank you for good customer service. More

by my car,hazel#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Williamson
April 10, 2021

Very friendly and great communication! Service was quick, affordable, and reasonable! Would definitely come back for next service and recommend my friends and family! A+ More

by blossom_trinh88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orion Daniels
April 07, 2021

I bought my car from there. I usaually do maintenance with it because I like the Way they normally do it. Good Customer arte tino. More

by bhfbermudez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Trina
April 06, 2021

First let me say,, salesperson Mona...AMAZING! However First let me say,, salesperson Mona...AMAZING! However when anyone else got/gets involved, train wreck. Charged premium pricing for a vehicle and a More

by maksgrl974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mona A
April 03, 2021

good customer service answer all my questions did a good customer service answer all my questions did a great job. Wish i could have purchase a new vehicle .waiting room was very clean ,offered water More

by mjm54543000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller, Jon Yi, Terry Mott, Daniel Diaz, Johanna Haddix
March 18, 2021

Excellent Service Appointment. Had some major items done for 60K interval, they completed all tasks within 10 minutes of projected time requirement. Car was running much smoother after servicing. Great Deal More

by jerryt381
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Johnson
March 04, 2021

Went for a recall and warranty service. Very quick and Went for a recall and warranty service. Very quick and easy process. In and out in an hour. Ordered a part for the warranty service. Should be don More

by david636@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
March 04, 2021

When I bought my Kia they said had warranty and didn’t. Nothing but problems and they were no help called Rick Case never returned my call More

by Terrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrian
March 03, 2021

Looking for a used vehicle? Pass on Rick Case, Duluth. Damaged vehicled have been sold, with promises of clear history. Unwilling to set matters straight. Take your hard earned money elsewhere. More

by consumerusa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendrick Echols/Sales Manager
February 22, 2021

I went to get my oil changed and they called me a Lyft so I could run an errand close by ...free of charge... then got me a Lyft to bring me back to the dealership..such a wonderful service...thanks so much! More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller, Jon Yi, Terry Mott, Daniel Diaz, Johanna Haddix
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