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Rick Case Kia Sunrise - Service Center

Sunrise, FL

3.4
63 Reviews

63 Reviews of Rick Case Kia Sunrise - Service Center

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November 09, 2019

Excellent service as always. Mr Paredes as always very professional an courteous service received during my service. The facilities and the service is number one in my book. 5 st More

by Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paredes
Nov 11, 2019 -

Rick Case Kia Sunrise responded

Thank you so much for your review and 5-Star Rating!

November 08, 2019

Quick and painless service! Went into Rick Case Kia for a regular maintenance on my KIA Sportage and was very impressed by the service staff’s friendly and helpful manner as well More

by Murray F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
Nov 08, 2019 -

Rick Case Kia Sunrise responded

We appreciate your review and rating! Thank you so much for choosing Rick Case Kia and we look forward to serving you again in the future!

November 06, 2019

Once again I was pleased with the services that was provided to me at Rick Case Kia. Enrique Paredes, my service advisor was very professional, courteous, honest and concerned about meeting the needs More

by Dhar926
Recommend Dealer
Yes
Employees Worked With
Caroll Gil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Paredes, Houssine Belghimi
Nov 07, 2019 -

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We are so glad that Enrique was able to provide you with great customer service!

October 31, 2019

Excellent Services Ian is a nice person and give great services, the service on time only wait few minutes. great place for buy a car or services to car. More

by Abrahan Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian
Nov 04, 2019 -

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We are so glad you had a great experience with our dealership!

October 30, 2019

Fantastic as always. I have never had an issue. As always was a great experience. I have never been to a dealership before that you can have the utmost confidence with. Daniel is service is fantas More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in Service.
Oct 30, 2019 -

Rick Case Kia Sunrise responded

Thank you for your feedback and 5-Star Rating! We look forward to serving you again in the future. Sincerely, Rick Case Kia.

October 28, 2019

Excellent Service Enrique Paredes (service writer) at Kia Sawgrass is always extremely kind and helpful and explains everything perfectly. He always puts the customer f More

by Lina D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Paredes
Oct 29, 2019 -

Rick Case Kia Sunrise responded

We are so glad you had a pleasant experience with our dealership! Thank you for your 5-Star Rating and for taking the time to leave us a review!

October 25, 2019

Service Department of Excellence Angel had assisted my wife and I. We fixed up our tire with smoothness and no issues at all. Everyone there is very kind and helpful. Daniel showed us More

by Lilsparky67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel and Angel
Oct 28, 2019 -

Rick Case Kia Sunrise responded

Thank you so much for your review and 5-Star Rating! We are so glad you had a wonderful experience and we look forward to serving you again!

October 24, 2019

Rick is survey clued it Everything went well everything was done right friendly people very happy with the service will continue to recommend and will continue to buy and hav More

by Kondor330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimy Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroll Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We are so glad you had a great experience and we look forward to serving you again!

October 17, 2019

Drive In service Had called to make appointment. Decided to stop by and Enrique said he could get it done now, if I had time. Worked for me. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eileen-Cashier; Enrique Paredes-Service Advisor
Oct 18, 2019 -

Rick Case Kia Sunrise responded

We are so glad Enrique provided you with great customer service! Thank you for your review and 5-Star Rating!

October 15, 2019

Interesting Went in for service for my Kia Sorento and walked out with a Pre-owned 2017 Kia Cadenza with all the bells and whistles.!! Thanks to Ryan Williams an More

by MEHPARADISETRAVEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Sheikha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Williams
Oct 16, 2019 -

Rick Case Kia Sunrise responded

Thank you for your lovely review and rating! We are so glad that Ryan was able to provide you with great customer service. Congrats on your new vehicle!

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