Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Hyundai Roswell
Roswell, GA
1,048 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
By Type
Showing 1,048 reviews
March 26, 2013
I wish I could have brought my business (and that of my teacher friends and family) to this dealership. I went through the consideration process with my great sales person and entered the price negotiatio teacher friends and family) to this dealership. I went through the consideration process with my great sales person and entered the price negotiation portion of the car buying experience. Greg Gantner came into the picture and immediately rubbed me the wrong way. Everything from his body language to the tone of his voice to the things he was actually saying made me want to bail on the whole thing from almost the first minute. He offended my wife by talking down to her about the inner workings of finances and business (did I mention that my wife has been in the banking and credit industry for 23 years?). Greg also tried to convince us that my car did not actually have the features that it did in fact have. It was painfully obvious that he was trying to low-ball us on the trade in. The next day I got two offers from two other Hyundai dealerships that were both 60% higher on the trade, and considerably lower on the starting price of the Veloster that I ended up purchasing. I ultimately made the purchase at another Hyundai dealership and saved a considerable amount of money. My last thought: I passed up trying to make a purchase at Rick Case Hyundai despite the fact that they double the already great 10 yr./100,000 mile warranty because my wife and I didn't want to have to deal with Greg a second time. More
by mistercarlson
March 25, 2013
Tim was very friendly and patient; he worked with us through out the whole process. I must say in past I had difficult times with sales when working out the deal but working with Tim it felt he was wor through out the whole process. I must say in past I had difficult times with sales when working out the deal but working with Tim it felt he was working for us and trying everything possible to make us happy in end. I have and in future will recommend him to friend and family. More
by rkhanjee
Employees Worked With
Will Barnes
March 24, 2013
We visited several dealerships and found the staff at Rick Case very professional and knowledgeable. They met our pricing expectations and, on the day we concluded the purchase, we were introduced to th Rick Case very professional and knowledgeable. They met our pricing expectations and, on the day we concluded the purchase, we were introduced to the entire management staff. At the previous dealerships we had visited, we only interacted with the sales associate(s). Overall, we were very impressed. We would highly recommend this dealership to any of our friends and family. More
by janegym
March 19, 2013
Both Tim and Greg were very friendly and helpful. They listened to what we wanted and did their best to make it happen. There was no pushiness to buy anything we didn't want, and they answered/explained listened to what we wanted and did their best to make it happen. There was no pushiness to buy anything we didn't want, and they answered/explained any questions that we posed. I would recommend them to anyone looking for a fair deal and good service. In fact, they may be seeing us again sooner than they think. More
by retteach
March 18, 2013
Allen Tubman was extremely helpful, very professional and answered all my questions. I would gladly recommend Allen to anyone looking to purchase a car. The entire staff at Rick Case Hyundai were very help answered all my questions. I would gladly recommend Allen to anyone looking to purchase a car. The entire staff at Rick Case Hyundai were very helpful. More
by thdixo
March 17, 2013
Wonderful dealership. They helped me out greatly with several issues. Buying the new car was a pleasure as well. All of the staff was helpful. The service group was attentive, open and very profession several issues. Buying the new car was a pleasure as well. All of the staff was helpful. The service group was attentive, open and very professional. More
by elybrook
Employees Worked With
Will Barnes
March 14, 2013
It pleases me to recommend highly Mr. David Beamer and Andrew Steadman, service advisors at Rick Case Hyundai Roswell. Having dealt with both of these gentlemen during the servicing of my Hyundai Genesis Andrew Steadman, service advisors at Rick Case Hyundai Roswell. Having dealt with both of these gentlemen during the servicing of my Hyundai Genesis, I can say without reservation that they are the most professional, customer oriented people in the hectic world of service that I have met in a long time. Greeting with a smile and listening intently to your complaint or imagined problem, makes you feel secure that they not only know what the problem is but to ease your concern that it will be taken care of. I would heartedly recommend customers appreciate what these gentlemen do to keep their vehicles in a like new condition. More
by Redfritz
Employees Worked With
Andrew Steadman
March 14, 2013
I've owned cars old and new, and have even bought cars in other countries. I have never had as good an experience as I've had at Rick Case Hyundai in Roswell GA. They really take care of you. They ev cars in other countries. I have never had as good an experience as I've had at Rick Case Hyundai in Roswell GA. They really take care of you. They even told me they made a mistake and took an additional $1,000 off the price of the car after I had signed off on the price!!!! Even without that, they are the BEST!! More
by Sungazelle
Employees Worked With
Luis Diodonet, Adam Toms, Will Barnes
