Rick Case Hyundai Roswell

Henry was Amazing This was my second time buying a Sonata from Rick Case and I will be back again! My first Sonata was hands down the best car I have ever owned howeve This was my second time buying a Sonata from Rick Case and I will be back again! My first Sonata was hands down the best car I have ever owned however Henry was such a great salesman he was able to show me how I could get into a newer and better Sonata. I ended up leaving with an awesome deal on a 2015 Sonata and my fiance left with a 2015 Genesis. We give Henry and the entire team at the dealership the highest praise!! More

Great buying experience This is my first time buying from Rick Case and it was absolutely great. Henry was very knowledgeable and made sure that I was well taken care of thr This is my first time buying from Rick Case and it was absolutely great. Henry was very knowledgeable and made sure that I was well taken care of throughout the entire car buying process. More

Excellent customer service When I came in to the dealership.I had spoken to Mark a few times on the phone and was unsure if I was going to be able to receive a car loan.I have r When I came in to the dealership.I had spoken to Mark a few times on the phone and was unsure if I was going to be able to receive a car loan.I have really bad credit so I was leery and kind of discouraged.Mark was excellent. He was very nice and reassuring that he could help me get into a brand-new car.I explained the specifics of my situation to him.he assured me that he would deathly want to help me out.Mark is somebody you can trust.he's very well educated on the process of buying a new car.he was very helpful and knowledgeable.he was able to get me a brand-new car.at l at a lower price than what I expected to be paying a month.I would recommend Mark to anyone,is needing a new car because he is wonderful and extremely helpful. More

Superior Buying New Car Experience Buying a new car can be an intimidating and overwhelming experience especially as a single mother who wants the safest and best priced vehicle. Howev Buying a new car can be an intimidating and overwhelming experience especially as a single mother who wants the safest and best priced vehicle. However, from the moment I stepped into this dealership I felt at ease and welcome. Mark Thompson was genuinely interested in trying to help me find the perfect fit for my daughter and I. He's extremely knowledgeable. Both he and Adam Toms were patient and accommodating when I was making my final decision. They were always happy to answer all of my questions or listen to my concerns. I also thought the price offered for my trade in was excellent. I had a wonderful experience buying a new car. Darren Davidson who took care of the financial end was equally as pleasant and organized. I could have not asked for a better experience! I've already recommended this dealership to a friend. Thank you for making this a painless, enjoyable experience guys! More

New Car Purchase Second car we have purchased at this dealership. This was the best experience. They were very easy to work with, the price was right, the trade in Second car we have purchased at this dealership. This was the best experience. They were very easy to work with, the price was right, the trade in value was very acceptable. Completed purchase in just over 2 hours and out the door. We had purchased about the same car for our other daughter about 2 years ago, so we knew what we wanted and have been very pleased with that car. Would buy at this dealership again. More

Bad service This dealership is classic example of you get what you pay for... Inexpensive price... Nonexistent customer service Service representative could This dealership is classic example of you get what you pay for... Inexpensive price... Nonexistent customer service Service representative could not explain ticket charges, could not answer basic questions regarding prices for traditional set price services, and zero personality... In addition the service area was dirty and in need of repair Overall... A bad experience... Buyer beware or go somewhere else for service More

Great experience with Mark Thompson We were very happy with our experience buying our new Santa Fe Sport. We knew what we wanted and shopped around for the best deal. We had a number t We were very happy with our experience buying our new Santa Fe Sport. We knew what we wanted and shopped around for the best deal. We had a number that we were set on paying, and our sales rep, Mark Thompson made it happen. He found the car in the color and package we wanted at a dealership in another city and had it there in less than 2 days. Mark was very thorough and patient in explaining all the new options on my car-- I haven't had a new car in 15 years and things have really changed! We really liked that we were able to take our time and find the right car with no pressure from any of the employees we came into contact with. More

Henry Stokes was Superior in Every Way Before Henry even met me , he started a diligent search for a used car meeting my criteria. Buying a car is on my list of worst ways to spend the day! Before Henry even met me , he started a diligent search for a used car meeting my criteria. Buying a car is on my list of worst ways to spend the day! How I got so lucky to have Henry on my team I'm not sure, but I thank heavens everyday that I did. We finally found the perfect car for me, thanks to his patience and perseverance. I will send anybody looking for a car to Henry with full confidence they will be happy with their experience. When I'm ready to buy again, I hope he will be available again. THANK YOU More

Mark Thompson was fantastic!!!! Mark Thompson was very knowledgeable and friendly. He made the car buying process very smooth. I asked many questions. I'll even say I asked too many Mark Thompson was very knowledgeable and friendly. He made the car buying process very smooth. I asked many questions. I'll even say I asked too many questions, as I do in any business transaction. Mark answered them all. He was very patient and had an excellent attitude. Yes, I really am going to recommend Rick Case Hyundai of Roswell and their best salesman Mark Thompson. Kay More

Malcolm was great! Malcolm was patient, which was extremely helpful since I was buying my first car. He was a great salesman without making me feel pressured or annoyed, Malcolm was patient, which was extremely helpful since I was buying my first car. He was a great salesman without making me feel pressured or annoyed, and he made sure I bought the exact car I wanted. He and Darren really went above and beyond despite me keeping them at the dealership past closing time. My experience at Rick Case was the best among all the dealerships I've been to while car shopping. I have no regrets! Thank you :-) More