Rick Case Hyundai Roswell
Roswell, GA
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Quick and Easy buy, no haggling, just a great price! Talked to Jim night before I wanted to come in and buy. He had everything ready for us the next morning. We didn't have to wait around at all. We were Talked to Jim night before I wanted to come in and buy. He had everything ready for us the next morning. We didn't have to wait around at all. We were in and out in less than an hour and a half with our brand new Sonata. By the way, this is our 5th Hyundai from Rick Case. More
Gr8 experience I wish purchasing a home was this simple. Henry's honesty was the catalyst for me deciding to trade up for newer model. He was upfront about pricing I wish purchasing a home was this simple. Henry's honesty was the catalyst for me deciding to trade up for newer model. He was upfront about pricing and throughtout the entire process. Definitely not pushy or annoying like some sales people can be...smile. Much better car purchasing experience than my first Sonata at Legacy Hyundai. My only recommendation: bring back Sunday hours in the service department!! Keep up the good work. More
A time efficient, uncomplicated sale Working with Mark Thompson at Rick Case Hyundai in Roswell was really easy. The experience was great, quick and free from the usual frustrations of ca Working with Mark Thompson at Rick Case Hyundai in Roswell was really easy. The experience was great, quick and free from the usual frustrations of car buying. We said what vehicle we wanted to see, had a test drive, walked through the numbers and were out driving our new Tuscon in short order. Other dealers take not. This is how it is supposed to work. More
SALES CONSULTANT-MARK THOMPSON-AWESOME! My husband and I recently purchased a 2015 Hyundai Tucson from Rick Case Hyundai in Roswell, GA. I was contacted by Mark Thompson after I had been lo My husband and I recently purchased a 2015 Hyundai Tucson from Rick Case Hyundai in Roswell, GA. I was contacted by Mark Thompson after I had been looking at new cars on their website. I wasn't quite ready to buy at that point, just starting to look, and told Mark so. He was not pushy at all and we spoke a couple more times on the phone so he could get an idea of what I was looking for. He did not oversell at all. He made an effort to understand our needs and get us the car that suited them. The day we did go to the dealership to look at cars he made sure he had several available for us to consider and did his best to get the car at the price we could afford. He went over the details of the car in depth and pointing out differences in the car we selected and our older Tucson. He spent a good amount of time making sure I was comfortable with the features of the car, some of which were knew to me. He told us about the services offered at the dealership, the warranties, etc. I would highly recommend Mark to anyone who wants a no pressure but highly informed sales consultant! More
The best experience I've ever had when buying a car!!! I had walked into two dealerships and attempted to buy a car. My experience couldn't have been worse!! Then I tried again at Rick Case Hyundai and wor I had walked into two dealerships and attempted to buy a car. My experience couldn't have been worse!! Then I tried again at Rick Case Hyundai and worked with Karen and Darren to buy my car. I was in a hurry, probably more of a hurry than your average customer (I had a 2 and 5yr old I had to pick up from school). They both were very efficient, knowledgeable, patient, and respectful of my situation. Darren was open to speaking with my husband via the phone to assure him I was getting a great deal. Upon my arrival the following day for a tutorial of my car and how all the features worked Charlie Herrera was amazing. Such a breath of fresh air to work with. Very, very smart and great educator of my new car's functions. I look forward to seeing everyone again at my future service appointments and if I choose to upgrade or buy a new car. Thank you again everyone at Rick Case Hyundai Roswell. More
Professional The entire dealership from Anthony Delgadio to Andrew Steadman have been a pleasure to work with. Specially Henry Stokes easy going manner, concise, e The entire dealership from Anthony Delgadio to Andrew Steadman have been a pleasure to work with. Specially Henry Stokes easy going manner, concise, efficient. Helped broker a win-win deal. Its these type of experiencing that keeps me coming back to Rick Case again and again. More
Best customer service ever ~ Wow… Excellent customer services and all staffs were very kind and professional. Especially, Charlie.. he was THE BEST salesman I ever had from the d Wow… Excellent customer services and all staffs were very kind and professional. Especially, Charlie.. he was THE BEST salesman I ever had from the dealerships that I had experience before. I was very impressive for his customer service level even after car sales finalized. He treated me as I am one of his family (like his older brother… ^^). Not to mention, he was very honest and straightforward that I can trust him all the way. I had best customer service experience with this dealership and Charlie/salesman. I definitely recommend Rick Case Hyundai Roswell to buy new or used cars…. More
Rick Case is my "go to" resource I've been using the Service Department for 6 years for a prior vehicle so it was a no brainer to use them as my first stop in buying a new car. They w I've been using the Service Department for 6 years for a prior vehicle so it was a no brainer to use them as my first stop in buying a new car. They were very easy to deal with. More
Personal, Friendly, Warm, Honest, Sincere and Trustworthy The best car buying experience I have ever had. I was made to feel confident, comfortable, informed and well taken care of...as were my wife and kids The best car buying experience I have ever had. I was made to feel confident, comfortable, informed and well taken care of...as were my wife and kids (who very much participated in the process). Just good people at Rick Case Hyundai. Really good people. The kind of people that make you feel good about spending your money right here in this dealership...as opposed to the many other options up and down the road. I highly recommend them. More
Satisfied Customer Many members worked seamlessly together to help me get the results that I needed to purchase a new car. They were very detail oriented and explained Many members worked seamlessly together to help me get the results that I needed to purchase a new car. They were very detail oriented and explained everything carefully answering all my questions. More