Rick Case Hyundai Roswell

Henry was amazing, got me a deal I couldn't refuse. Went in to get a light bulb for my daughter's 2011 Elantra to find out that the dealership was closed on Sundays when i was greeted by Henry Stokes; e Went in to get a light bulb for my daughter's 2011 Elantra to find out that the dealership was closed on Sundays when i was greeted by Henry Stokes; ended up with a brand new 2015 Sonata More

GREATEST car buying experience we've EVER had!!! We've never purchased a car with as much ease as we did the one we purchased here!! I was so stressed with having to find another car and having to t We've never purchased a car with as much ease as we did the one we purchased here!! I was so stressed with having to find another car and having to take on a car payment that we had not had for over a year. With me waiting on my disability hearing and my husband the only one working, we really couldn't afford another payment. However, our daughters were involved in a "not at fault" accident that totaled our car that was paid for. This was the reason for my being stressed about finding another car and having to take on another payment. I found this car on the Internet and for two weeks, no matter how I searched for a car, this car kept showing up. It was like this car was meant for me. I finally got the opportunity to visit Rick Case in Roswell to view and test drive this 2013 Santa Fe Sport w/Premium Pkg. And 35,000 miles. Needless to say I TOTALLY FELL IN LOVE with the car!! My husband had fair credit but had just co-signed on a fairly large truck loan with our son in June. I honestly felt like we didn't stand a chance to be approved for this car much less get a payment within a comfortable range for us. Within 5 minutes of Ryan completing the loan app online, Shayne from finance came to meet with us and explained our payment options with different down payments and term lengths. He advised us that he was confident he could get us a payment in our range. Within 10 minutes of submitting us for approval Shayne came back with and gave us the news that we had been approved and that our payment was on the low side of our range and that we had gotten an awesome interest rate!! I lifted my eyes to the ceiling and thanked God right there in the showroom then knelt my head and started to cry. That then caused my husband, my daughters, and Ryan, our salesman, to cry. This entire experience was all possible thanks to God putting that car and Rick Case Hyundai in our lives along with Ryan Tatum and Shayne Schilling!! My car that I had was 2003 Pontiac Vibe with 246,000 miles on it. It wasn't the nicest looking car but it got us where we needed to be and go. Our other vehicle is a 1991 Nissan truck. I honestly feel that God has seen us suffer and has seen us give of ourselves for others and help others and be servants in our church and He blessed us this with AWESOME SUV from this AWESOME DEALERSHIP and introduced us to these AWESOME PEOPLE!!!! From the time we walked on the lot to the time we drove off in our new car it was 2 1/2 hours!!!!! NEVER have I EVER purchased a car this fast!! If you're looking for a nice car, at a great price, from awesome people, with an out of this world warranty on new and used carS THEN RICK CASE IS YOUR PLACE!!!! ?? More

Great! As a first time car buyer (second car with Hyundai), I couldn't be more happy with the service provided and the performance of the vehicles. As a first time car buyer (second car with Hyundai), I couldn't be more happy with the service provided and the performance of the vehicles. More

Very good experience I had a very good buying experience. They were able to get me the color and options that I wanted. The finance manager did try to sell me an option I had a very good buying experience. They were able to get me the color and options that I wanted. The finance manager did try to sell me an option that was already included on my car. More

Best car buying experience I've had The staff is patient and friendly and also keep your needs in mind. Javier (salesman) and Darren (finance director) really made me feel informed and c The staff is patient and friendly and also keep your needs in mind. Javier (salesman) and Darren (finance director) really made me feel informed and comfortable throughout the experience. Ask for Javier! More

Bad Vibes We came to look at a car that we were very interested in. Ready to buy that day for the OTD price they offered. We get there and upon inspection we fo We came to look at a car that we were very interested in. Ready to buy that day for the OTD price they offered. We get there and upon inspection we found a few things wrong with the car. Our salesman said they can take care of those issues no problem. We get inside and they slap an extra $900 on the OTD price they offered earlier! We say we cant pay that. You offered $900 less OTD. GM Will Barnes said okay but we can't fix the issues with the car then. He was very condescending about it. Telling us we are his friends while also trying to take back multiple things he and his sales staff said. We discussed paying the extra $900 simply because the cost of the repairs they promised would easily add up to exceed that. We took the for a PPI. Mechanic told us its possible it needs a $500 caliper replacement but wouldn't know unless he took apart the brake system.We got back to the dealership and told this to Mr. Barnes. He cut us off repeatedly in the middle of our sentences and said "We will not fix anything on the car. We have other cars, go look at those." At this point I've never felt more hustled. We took a look at one more car. The car was nice, but I just had a sick feeling after dealing with Mr. Barnes. I did not feel comfortable spending money with a business that employs men like this. Will Barnes is a the greasy no good car salesman that gives this profession a bad name. Don't buy from this dealership and perhaps Mr. Barnes will be replaced by someone who is competent and wants to actually sell cars. More

Great Service! The employees were very quick to respond to my needs. They were able to handle every situation that occurs and show a great amount of patience. Amazin The employees were very quick to respond to my needs. They were able to handle every situation that occurs and show a great amount of patience. Amazing dealership and highly recommend it to anyone trying to buy a car. More

Great Deal from a Great Guy Went in for Service walked out with a new car. Worked with Henry Stokes and it was a great experience. Traded in a Sonata 2011 Hybrid with 68,.000 m Went in for Service walked out with a new car. Worked with Henry Stokes and it was a great experience. Traded in a Sonata 2011 Hybrid with 68,.000 miles and drove off with a 2015 Sonata Limited. With trade in and incentives - my payments were the same, just a newer and more upgraded car and the same 60 month financing. Finance person was great also, it was the quickest in and out I have ever had. Great Experience --- More

Rick Case Hyundai Roswell A dealership with sales staff you can trust. They let me test drive and they only took about five minutes to give me numbers I could take home and re A dealership with sales staff you can trust. They let me test drive and they only took about five minutes to give me numbers I could take home and review. No multi-hour drawn out process at all. More