Rick Case Hyundai Roswell

Best Vehicle Purchase Experience... Ever! The recent '16 Hyundai Tucson purchase from Rick Case Hyundai in Roswell, Ga was the ultimately the Best Vehicle purchase experience I've ever had! Th The recent '16 Hyundai Tucson purchase from Rick Case Hyundai in Roswell, Ga was the ultimately the Best Vehicle purchase experience I've ever had! The entire transaction was through text and email within a 1 1/2 hours and once at the Dealership about the same time to complete all the paper work, review/inspect the vehicle and finalize all. Now this all came together by working directly with James Grasso & his Sales Mgr. Adam Toms and if wasn't for these two gentlemen, I would not have purchased our 3rd Hyundai from Rick Case Hyundai in Roswell. This was the Best vehicle purchase experience ever, Bar Non!! More

Overall very good-manager subpar I bought my last car, a 2011 Sonata Hybrid there. That was great. However, the car had glitches that weren't ever answered. That is, until I met Jason I bought my last car, a 2011 Sonata Hybrid there. That was great. However, the car had glitches that weren't ever answered. That is, until I met Jason--their Master Mechanic. I had already determined that I would never by another Hyundai. But Jason answered every question and addressed every concern. He is the reason why I shopped for a Hyundai for this car. Malcolm was the Salesman I worked with, and he was excellent. No pressure, very honest. At no point in the buying process did I feel rushed or have second thoughts. He honored the quote I came in with and has been great since. Awesome salesman. I also had a great experience with Finance. Anthony was who we worked with (he actually sold me my last car). He was awesome then and was awesome again. He is the most honest auto financier I have ever dealt with. So one thing kept this from being a "5." I didn't have the SD Chip Map for my car. Apparently "Matt," one of the managers, took it home with him (!?!). Malcolm apologized for the inconvenience and met me on Sunday to get the chip put back in--which he did. But it said it was the wrong chip. Then I was told by Matt that the chip must have gotten de-synched with the car, and I would have to bring it BACK in to get it synch'd for it to work. Quite frankly, that is a pain in the butt and a major inconvenience. It brought down the overall excellent experience. Quite honestly, a manager should put the experience over the top, not bring it down. I hope this situation gets addressed. Again, high marks for Malcolm, Jason and Anthony. I will STILL bring it to Rick Case for service because of Jason. He is excellent, knowledgeable and trustworthy. More

Rick Case is Great Place to Buy a Hyundai! I have now bought 4 Hyundais - 2 Elantra GTs, a Sonata Eco, and another Sonata Eco when my first one was totaled after only 3 months. The employees a I have now bought 4 Hyundais - 2 Elantra GTs, a Sonata Eco, and another Sonata Eco when my first one was totaled after only 3 months. The employees are always a pleasure to work with and are fair in their deals. More

Great repeat experience I came in short notice to purchase a new car. Mike Christopher was extremely professional and friendly through out the whole process. He took the time I came in short notice to purchase a new car. Mike Christopher was extremely professional and friendly through out the whole process. He took the time to ask what kind of needs i had for a car, and was able to show me some different models that would fit those needs. Finally settling on a 2016 Sonata. William Scott Barnes (General Manager) and the whole Hyundai of Roswell team ensured a smooth, friendly, professional process. This is now my second time buying a car from this great group of guys and gals. Will definitely continue to be a loyal customer. Thank You! More

Great place The were thorough and helpful but not pushy and agressive like some of the other dealers in the area. Our Santa Fe is exactly what we needed for our l The were thorough and helpful but not pushy and agressive like some of the other dealers in the area. Our Santa Fe is exactly what we needed for our little family. And for a reasonable price! More

2016 It was a easy experience. Fast friendly salesman had everything we asked for. Very helpful in getting through the car buying experience. This is my th It was a easy experience. Fast friendly salesman had everything we asked for. Very helpful in getting through the car buying experience. This is my third car from this store. More

Amazing One of the faster and most professional auto buying experiences I have ever had. Dino was very quick at negotiating the price with us and agreeing to One of the faster and most professional auto buying experiences I have ever had. Dino was very quick at negotiating the price with us and agreeing to what we asked and wanted. I will send everyone to this dealership. More