
Rick Case Hyundai Roswell
Roswell, GA
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I never worry about my Hyundai I went in for an oil change and tire rotation after having easily made on appointment online. Pablo Estrada was my service agent and I could not have I went in for an oil change and tire rotation after having easily made on appointment online. Pablo Estrada was my service agent and I could not have asked for a nicer or more knowledgeable person. I discussed a timeout issue with the bluetooth connection on my 2013 Hyundai Elantra GT . He understood what I described, asked a few questions, and wrote a concise statement such that the service technician would understand what the problem was. I waited for my vehicle to be serviced; the room was very pleasant. After the multi point inspection, another issue was discovered, brought to my attention and then resolved. The bluetooth issue requires a replacement part and I will be notified when that is received. Since car maintenance is a necessary thing in life just like doctor appointments, it is so much easier when it is a pleasant experience such as the one I had rather than a dreaded chore. Thank you Pablo Estrada and Rick Case Hyundai of Roswell More
Great place to buy a car! Employees go above and beyond. I wanted to take a moment to write a review because of the excellent service I received from both Mr. Henry Stokes and Darren Davidson at Rick Case Hy I wanted to take a moment to write a review because of the excellent service I received from both Mr. Henry Stokes and Darren Davidson at Rick Case Hyundai Roswell. My sister and I came in looking for a car after mine had been totaled in an accident. We were under something of a time crunch, and Mr. Stokes quickly put us both at ease. He was exceptionally knowledgeable and patient in explaining the advantages of choosing a Hyundai, and the ins and outs of the purchasing process. I would recommend Mr. Stokes to any friend or family member who is in the market to purchase a new car. Mr. Darren Davidson provided us with excellent customer service as well. He went above and beyond to ensure us the best financing and interest rate possible. Overall, both Mr. Stokes and Mr. Davidson at Rick Case Hyundai Roswell helped to turn that what could've been a nerve-wracking process into an enjoyable experience, and I just love my new car! Thanks so much to them both. More
service on 2013 sonata SERVICE ADVISOR WAS EXCELLENT AND DESERVES A BIG PAY RAISE DEALER WAS EXCELLENT AND STANDS BEHIND ITS WORK AND HAS FAIR PRICES AND WORKMANSHIP ALL THE SERVICE ADVISOR WAS EXCELLENT AND DESERVES A BIG PAY RAISE DEALER WAS EXCELLENT AND STANDS BEHIND ITS WORK AND HAS FAIR PRICES AND WORKMANSHIP ALL THE TIME More
Found my new car immediately! I recently purchased a 2013 Elantra Limited. My salesman, Mike, was extremely helpful and was able to narrow down exactly what I was looking for. Rest I recently purchased a 2013 Elantra Limited. My salesman, Mike, was extremely helpful and was able to narrow down exactly what I was looking for. Rest of the staff was very pleasant and helpful as well! I will definitely come back to Rick Case when it's time to get a new car. More
Excellent service from the most friendly staff I had a wonderful experience at Rick Chase. All of the staff members that assisted me in leasing my new Vehicle were very professional and extremely n I had a wonderful experience at Rick Chase. All of the staff members that assisted me in leasing my new Vehicle were very professional and extremely nice. They made the leasing process go by quickly and efficiently. I would highly recommend this dealership! More
Excellent service and salesman Henry Stokes was knowledgeable and very helpful in helping us make a decision to lease a 2017 Hyundai Elantra. We had visited the dealership several Henry Stokes was knowledgeable and very helpful in helping us make a decision to lease a 2017 Hyundai Elantra. We had visited the dealership several months ago and came back, hoping he would be the person to help us. All of the staff is friendly. More
Always a good experience The 2016 Tucson Turbo is our third Hyundai we picked up at Rick Case Hyundai in Roswell. All three of these transactions were pleasant and professiona The 2016 Tucson Turbo is our third Hyundai we picked up at Rick Case Hyundai in Roswell. All three of these transactions were pleasant and professional. Mark Thompson was the first salesman who started our relationship at Rick Case a few years ago and handled the first two cars. This time we worked with Tyree Hodo, who was exceptional and got us into a new 2016 Tucson. We will be back and we have recommended both the Hyundai as a excellent vehicle to own and Rick Case Roswell as a great place to buy or lease a Hyundai. More
Good experince Overall experience at Rick Case Hyundai was good. Folks were not pushy and answered my questions to satisfaction. They were willing to negotiate. Not Overall experience at Rick Case Hyundai was good. Folks were not pushy and answered my questions to satisfaction. They were willing to negotiate. Not aggressive, helpful, just perfect. I will highly recommend this dealership. More
Awesome team . They made me feel like I was part of the family. The event gave me a golf clap at purchase. You guys are awesome... I will tell everyone one I know. They made me feel like I was part of the family. The event gave me a golf clap at purchase. You guys are awesome... I will tell everyone one I know. More
Will buy cars from Henry again My saleman Henry (The upgrade specialist) was extremely straight shooting and helpful with his breakdown of costs and features. I ended up choosing an My saleman Henry (The upgrade specialist) was extremely straight shooting and helpful with his breakdown of costs and features. I ended up choosing an 2017 Elantra with a basic package but he was very thorough with describing all of the available upgrades. I was in a hurry to get to work on time but the team expedited the process very quickly and efficiently. I will definitely come back to Henry for my future purchases. More