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Rick Case Hyundai Roswell
Roswell, GA
1,048 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,048 reviews
May 17, 2016
Beyond excellent This was a wonderful car purchase experience. The BEST I have ever had. Would encourage everyone to go to Rick Case. Salesman was great, as well as Ma This was a wonderful car purchase experience. The BEST I have ever had. Would encourage everyone to go to Rick Case. Salesman was great, as well as Manager and Finance guy. More
by Buster
Employees Worked With
Robert Field, Anthony(Finance), Will Barnes
May 13, 2016
Trade-Up I took my car in for service and was approached about upgrading my vehicle. Henry was able to get us into a brand new 2016 Sonata for a very comparabl I took my car in for service and was approached about upgrading my vehicle. Henry was able to get us into a brand new 2016 Sonata for a very comparable payment to what we had on our 2011 Sonata. More
by Shannon Whitaker
Employees Worked With
Henry Stokes
May 12, 2016
Reliable, pleasant Rick Case and Hyundai have the best warranty of any dealer and manufacturer on the market. They work hard to maintain their reputation with quality w Rick Case and Hyundai have the best warranty of any dealer and manufacturer on the market. They work hard to maintain their reputation with quality work and original parts. More
by Jetturley
Employees Worked With
Andrew Steadman
May 11, 2016
great service Mark is a great saleman. I would recommend to anyone. we have a great experience at the dealer. They alway on top of everything, and professional. Mark is a great saleman. I would recommend to anyone. we have a great experience at the dealer. They alway on top of everything, and professional. More
by Anh
Employees Worked With
Mark Thompson
May 11, 2016
Exceptional customer service My daughter and I had a great experience working with Henry. He was very professional, knowledgeable and helpful. His interest in accommodating our ne My daughter and I had a great experience working with Henry. He was very professional, knowledgeable and helpful. His interest in accommodating our needs was key in helping us making our decision of buying our 2013 Hyundai Elantra. Thank you Mr. Stokes for all your help. More
by pattie65
Employees Worked With
Will Barnes, Darren Davidson, Henry Stokes
May 10, 2016
Why would they sell a $30,000 car and only provide 1 key? My wife and I have been loyal Rick Case customers for years. We have purchased 3 cars from them and have recommended them to all our friends. We bro My wife and I have been loyal Rick Case customers for years. We have purchased 3 cars from them and have recommended them to all our friends. We brought our daughter in to buy her first car. We realize she purchased a used car, but it was only a year old and it was still nearly $30,000. The disappointment came after the paperwork was completed and she was given just 1 key for the car. We were told that is all it came with. We then had to spend the next three hours at the Kia dealer down the street to get a second key made. After relaying this story to a few friends, it turns out this is a common practice for Rick Case. A friend of ours purchased a car from the Rick Case store in Duluth and was only given 1 key with his car too. We are completely disappointed with Rick Case, it doesn't matter if you are loyal customers who refer other customers or not, they just don't seem to take care of customers like we have come to expect. Maybe there is a change in leadership or that is just the way they do business. Either way, it was a great disappointment for our daughter and her first car buying experience. I don't see us returning to Rick Case in the future. More
by J0905smith
Employees Worked With
Will Barnes
May 10, 2016
Another Excellent Experience I didn't think my car buying experience could get any better, but I was wrong. I originally went into the dealer for a service on my 2013 Veloster whi I didn't think my car buying experience could get any better, but I was wrong. I originally went into the dealer for a service on my 2013 Veloster which I really like, and shortly after arriving I found myself talking with Henry about car options. He was very thorough with the information that he provided, and through his action and conversation I new that he was listening to my needs. I've always had good experiences at the Roswell location, but this experience confirms that it's worth being a customer at the Rick Case Roswell location. I really appreciate the staff at the Rick Case Roswell location, but thank you Henry Stokes for making the experience even better. Alison Thompson More
by almt74
Employees Worked With
Henry Stokes
May 09, 2016
Purchase of 2015 Genisis Excellent folks. Seamless transition between sales and service depts. will definitely get my vehicle serviced here! Had a few minor issues that were Excellent folks. Seamless transition between sales and service depts. will definitely get my vehicle serviced here! Had a few minor issues that were handled within days of purchase More
by pamburn224
Verified CustomerEmployees Worked With
Jordan Hamlet, Mike Christopher
May 09, 2016
Great esperience Excellent salesman. Great experience Malcolm was a pleasure to work with. Dino closed the deal in a professional and timely manner. I was very plea Excellent salesman. Great experience Malcolm was a pleasure to work with. Dino closed the deal in a professional and timely manner. I was very pleased with the total experience at the dealership. More
by elvis2165
Employees Worked With
Malcolm Burden, Dino Manry
May 08, 2016
Easy to do business with. Friendly, knowledgeable and professional staff. I did not want to go back and forth on negotiation... I knew what I wanted and asked them for their Friendly, knowledgeable and professional staff. I did not want to go back and forth on negotiation... I knew what I wanted and asked them for their best price.. They gave it and it was not your typical fake 1st stab ... Actually was in the range I was looking to be at.. Because of this, I gave them my business even though I had a lower counter from another local dealer (I won't name them) who had made be go back and forth 3 times... Great overall experience. More
by Bobby
Employees Worked With
Anthony Delgardio, Mark Thompson
