Rick Case Hyundai Roswell

Fred Scott and Derwin were very professional and understood that I was a repeat customer. They asked me what I wanted and gave me just that with no hassle. This is my 4th car purchase from Rick Case understood that I was a repeat customer. They asked me what I wanted and gave me just that with no hassle. This is my 4th car purchase from Rick Case and the service is spectacular. I cant say it any better. You cant find better all around service from sales, service dept and check out. Just awesome. More

What A Group Group Of Fellas!!! Anthony And his What A Group Group Of Fellas!!! Anthony And his Managers Rolled With My Mind Changes And Never Lost Their Cool. I Was A Little Back And Forth From What A Group Group Of Fellas!!! Anthony And his Managers Rolled With My Mind Changes And Never Lost Their Cool. I Was A Little Back And Forth From The Tuscon And Sante Fe. I Was Very Pleased That They Never Showed Signs Of Aggravation.Not To Mention I Bought My Sante Fe In The Pooring Rain...Poor Anthony I Was So Pleased That I Referred My Cousin From Augusta. I Love,Love,Love My Sante Fe And The Guys At Rick Case And Will Refer Everyone I Know To Buy And Hyundai And To Buy It From Anthony At Rick Case!!!! More

I have never been more pleased with the process of buying a vehicle. My salesman Eddie was very nice and knowledgeable and more importantly not pushy. I came into the dealership with the intention of just lo a vehicle. My salesman Eddie was very nice and knowledgeable and more importantly not pushy. I came into the dealership with the intention of just looking at the new Hyundai Elantra and walked away with the car of my dreams. I would like to say thanks to Darren for keeping my friends and I entertained throughout the process and a special thanks to Daniel the finance manager for being upfront and honest. I would recommend this dealership to anyone who can hear my voice. More

Everyone at the dealship was extremely helpful and friendly. Our salesman Anthony Delgardio was friendly, accomdating and extremely knowledgeable about his product. There was not one quetion he could friendly. Our salesman Anthony Delgardio was friendly, accomdating and extremely knowledgeable about his product. There was not one quetion he could answer. We will reccomend to everyone! Mr.&Mrs Powers More

I really enjoyed the experience. Unlike many other dealerships, they were extremely helpful but not pushy at all. I tend to walk away if I feel pushed or frustrated and there wasn't a moment when I th dealerships, they were extremely helpful but not pushy at all. I tend to walk away if I feel pushed or frustrated and there wasn't a moment when I thought that I would leave without a car. Very friendly, helpful, good listeners, worked within my budget, got me exactly what I needed and wanted and followed up several times to make sure everything was working out for me. More

First, I'll say that no matter what I write it next, it will not do the excellent service and experience that I just had at Rick Case Hyundai justice. I am a consumer reports subscriber and so I had a s will not do the excellent service and experience that I just had at Rick Case Hyundai justice. I am a consumer reports subscriber and so I had a some expectations about the car that I was initially going to buy or lease. Despite doing weeks of homework ahead of time, I personally am never sure about a purchase until I move out of the research phase and into the buying phase. I initially met with Anthony Delgardio. I could tell right away that this young man was not going to try and lead the conversation. Instead he asked me some basic questions about the type of car that I was most interested in and also about buying or leasing. I briefly explained to him that I would be interested in learning more about both buying and leasing. I had committed one of the cardinal sins of car buying by not getting pre-approved before going to the dealership. However, I never felt that the dealership used this to their advantage. Right away I asked if we could run my credit to see what my options were. Luckily, I was approved to lease or finance basically anything I wanted. During test drives Anthony never tried to hard to impress me with vehicle stats. While he was certainly knowledgeable about each of the cars, he presented the info about each one to me in a manner that allowed me to decide what I liked best about each one. (Rather than try to get me excited about one just because it was more expensive) As I struggled to make a decision over the next few days Anthony stayed patient with me and respected my unwillingness to commit top anything without having every detail explained first. When I decided I had enough info after the first night, it was a pleasant exchange of good byes between me, him and Anthony Terezza (whom was asked by Delgardio to help explain to me how leases are calculated.) This was a nice departure from a common experience buyers have when the sales man "warn you" that the vehicle your interested in might not last if you don't act now. After three days, I finally had my mind made up. I decided to lease SONATA 2.0 Turbo. After I was verbally committed and satisfied with my potential lease payment, Anthony Terezza left the office for a few minutes before we proceeded. I expected him to come back with a list of "extras" before we proceeded. Instead he comes back into the room with a new LOWER PRICE that will save me $1250 over my three year lease. That was nearly a full 10% discount off of the price that I was already going to be happy with. I have never felt so satisfied at the end of a car transaction. Start to finish, I was treated with respect I will be back next year once my fiance isa working nurse and it is time to get her a new whip. Best of luck to everyone at Rick Case. More

Dealership was friendly and gave me a fair price. I used a auto buying program threw my bank so there was no haggling on price needed. Rick and the other employees were very knowledgeable on their products a auto buying program threw my bank so there was no haggling on price needed. Rick and the other employees were very knowledgeable on their products and there wasn't any pressure to buy. I would recommend Rick Case Hyundai to others. More

Everything that was discussed came to pass as advised. . .the biggest problem was colors & that was between my wife & I. Fortunately everything was resolved & we are a happy customer. Mark was with us eve .the biggest problem was colors & that was between my wife & I. Fortunately everything was resolved & we are a happy customer. Mark was with us every step of the way & was instrumental in solving many problems for us. More

This was a great experience! I worked with John Henry mostly on the internet. I was using a plan E for Hyundai employees and family members. After I had my brother (who works for Hyundai)give Mr. Henry a mostly on the internet. I was using a plan E for Hyundai employees and family members. After I had my brother (who works for Hyundai)give Mr. Henry a call, it was smotth sailing. My time at the dealership was not long at all. I basically bought a black 2011 GLS Tuscon site unseen. I had tried another dealer who wanted to put me in the only one they had on their lot (white). I asked if I could get the black one that Rick Case had advertised. They told me "no" stating that the dealership denied the request because they out sold them the previous month. And they kept trying to push me into purchasing the white one. Needless to say, I had my borther contact John Henry. He found the black one that I wanted at another dealer. Said there would be no problem getting it at their dealership. He was right. This was Friday night and I picked the truck up Saturday afternoon! When I met with finance manager,Daniel Bryant,he was just as nice and professional as John Henry. And I told him about my experience with the other dealer and how I thought I would basically get the same treament from Rick Case. Boy was I wrong! I will definitely reccomend this dealership to anybody who is in the market for a car. Even if they are not looking for a Hyundai. The professionalism and courtesy alone had me sold. Customer service is rare these days but not for these 2 guys. Thanks a million! More

Anthony worked with me over the last few months as I tried to figure what colors and features I wanted in the new 2011 Elantra. He made an exchange with another dealership in town in order to get the c tried to figure what colors and features I wanted in the new 2011 Elantra. He made an exchange with another dealership in town in order to get the car I wanted. The price was fair. Only time will tell how the after purchase service and warranty support, if ever needed, goes. More