Rick Case Hyundai Roswell
Roswell, GA
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My experiene with Rick Case Hyundai has been VERY GOOD!!! I went in three weeks ago, with a friend, just looking to get information. My sales person was Steven Padgett and he did a wonderful job!! He show I went in three weeks ago, with a friend, just looking to get information. My sales person was Steven Padgett and he did a wonderful job!! He showed me many different Santa Fe's on the lot, described all the differences, explained many details to me, and truly made me decide, after a trip that was just supposed to be for information, that I wanted a new Santa Fe!! If all the car salesman were as helpful, pleasant, knowledgeable, respectful and pleasant to work with as Steven, there would be more cars sold today!! More
The reason I gave a high rating was because they were outstanding in all areas and Jennifer was excellent to explain what they were going to do. I wish I lived in Ga. because I would take my SUV there;as outstanding in all areas and Jennifer was excellent to explain what they were going to do. I wish I lived in Ga. because I would take my SUV there;as I had a terrible experience Joe Holland's service dept. in WV and I was ready to NEVER take my SUV in again. Jennifer saw that I had a recall on my SUV that Joe Holland had never check. Plus the week before I had my SUV in for the 3000 miles check up and they didn't even check that, but it should have been found before I purchased my SUV. Thank you Jennifer and Rick Case for all you did to fix my SUV; while visiting family. Judy More
Great Experience! I recently purchased a new 2011 Great Experience! I recently purchased a new 2011 Hyundai Genesis sedan. I must tell you that I love the car and I was very pleased on the way our Great Experience! I recently purchased a new 2011 Hyundai Genesis sedan. I must tell you that I love the car and I was very pleased on the way our business was conducted. My special thanks to Ramtin Motahhary, Keith Fogleman, and Darren Davidson on their efforts to make our purchase as smooth as possible. I would really recommend Rick Case Hyundai in Georgia for a very good experience when buying a vehicle Thanks, Monica & Humberto Alparetta, GA More
Allen Tubman was very helpful and answered all our questions. Allen was not pushy in any way and listened to our needs. He took time to go over my new car to make sure I knew everything I needed to k questions. Allen was not pushy in any way and listened to our needs. He took time to go over my new car to make sure I knew everything I needed to know. We will recomend this dealership to anyone looking to buy a car. More
By far the best experience I have ever had while purchasing a vehicle!!! I used the vehicle purchasing service of USAA to obtain information on various cars and decided to take a hard look at the Hy purchasing a vehicle!!! I used the vehicle purchasing service of USAA to obtain information on various cars and decided to take a hard look at the Hyundai Sonata. Upon arrival at the dealership we met Anthony Degardio, who just so happened to be the Internet sales rep for the dealership. Could not have asked for a better match up, professional and personable. More
Excellent service. Extremely patient - brought out 3 different vehicles for us to test drive. Very patient - no pressure. Very well informed - felt we were getting accurate and timely information abou different vehicles for us to test drive. Very patient - no pressure. Very well informed - felt we were getting accurate and timely information about vehicle. Will return for service and additional vehicles, as we already feel some loyalty for the the quality service, financing options, etc.! More
After having finding and test driving the Hyundai Santa Fe I wished to purchase, I began negotiations with Jim Ellis Hyundai. The sales man was very disrespectful to me, to the degree that after leaving t Fe I wished to purchase, I began negotiations with Jim Ellis Hyundai. The sales man was very disrespectful to me, to the degree that after leaving the dealership, I was followed to my car so that I could be cajoled to continue negotiations inside the dealership. This was not an option so I left. I subsequently contacted Rick Banks at the Rick Case Hyundai dealership and told him that I had found the vehicle I wished to purchase, had researched vehicle price, and gave him a bottom line offer for the same vehicle. To my surprise, he agreed. No fuss, no muss, no haggle or negotiation. I took delivery of my vehicle on April 8 and was impressed at how smoothly the transaction went. The business manager was friendly and professional, reviewing options for extended warranty, but never pushing me to purchase. I would definitely recommend this dealership. Car buying for me is akin to asking for a root canal. Not this time with Rick Case Hyundai. When we are ready for another vehicle purchase, we will go back again. More
Allen was very professional and extremely knowledgeable and attentive to my requirements. I had done a good deal of research prior to the visit and he was most helpful in providing all the additional info and attentive to my requirements. I had done a good deal of research prior to the visit and he was most helpful in providing all the additional information I needed. Even though there were some unforeseen delays in the delivery process, Allen was most helpful and sensitive to my situation and things were resolved very satisfactorily. I would recommend the dealer staff and Allen in particular for their overall professionalism. More
Great saleman - made buying a car a pleasure. We got a good price, without the typical "used car saleman" hype. I normally hate buying a car, too much pressure and you typically cannot trust many car sale good price, without the typical "used car saleman" hype. I normally hate buying a car, too much pressure and you typically cannot trust many car salesmen. I got a great car at a fair price and didn't feel exhausted at the end of teh deal. More
The Rick Case dealership is well represented by employee Fred Scott. Fred is the consumate professional; he is a caring & patient listener who maintains regular communication and provides wonderful attentio Fred Scott. Fred is the consumate professional; he is a caring & patient listener who maintains regular communication and provides wonderful attention to every detail of the sales experience. It was an absolute pleasure to work with such a fine professional; Fred made this process move smoothly from start to finish. I would not hesitate to return to Rick Case Cars to work with Fred Scott. Great experience thanks to Fred. Fred Rocks! More