Rick Case Hyundai Roswell

I bought a preowned car from Rick Case Hyundai. They made the process of buying the car very easy and unstressed From Braxton in sales to Matt, the manager, then Claude in financing They they we They made the process of buying the car very easy and unstressed From Braxton in sales to Matt, the manager, then Claude in financing They they were all very professional And easy to deal with Thank you More

Navid and Claude were both super friendly and helpful! I was in and out in less than an hour. I really appreciate Navid answering all the questions I had! I was in and out in less than an hour. I really appreciate Navid answering all the questions I had! More

I would give zero stars if I could, but the general manager, Anthony Delgado was very pleasant and attentive to my needs. The service manager Steve never came out after repeated request. I came in for manager, Anthony Delgado was very pleasant and attentive to my needs. The service manager Steve never came out after repeated request. I came in for an oil change and I heard some noise on my right side. They immediately said it wasn’t covered under my warranty. I Purchased the car brand new almost three years ago and they said because it was in an accident on the carfax 2 years ago I will have to take it back to where I got it repaired, but they were sure to charge me $358 for a oil change and diagnostic and they didn’t do absolutely any work other than change my oil not to mention the service advisor Michael Ennis was terrible. He had an attitude each time he greeted me and he pushed me out for an oil change for two months last time I was there which is why I ask for a manager. I purchased a car here and have got my service done here several times but it’s looking like I’ll never return. More

The management team was great. Kash was so helpful and very knowledgeable… setting up the systems for me as well..always familiar faces when you walk in the door. My 6th car from Kash was so helpful and very knowledgeable… setting up the systems for me as well..always familiar faces when you walk in the door. My 6th car from Rick Case… More

I worked with Braxton in sales , he was excellent to deal with. Managers and finance all did well. A good deal all around. with. Managers and finance all did well. A good deal all around. More

After getting the runaround in Canton, and having an issue with my trade (Toyota not willing to sell the car to a competitor at lease end), I contacted Rick Case Roswell. Great interaction with Tai led issue with my trade (Toyota not willing to sell the car to a competitor at lease end), I contacted Rick Case Roswell. Great interaction with Tai led to a price agreement very quickly and fairly. Follow up call with Brian the sale manager to confirm the deal, thank each other and confirm a time to sign docs. By the time I arrived and hour later, the docs were prepared, car detailed and waiting. Literally in and out of the dealership in out of the dealership in 30 minutes after Karen in finance had everything lined out. Took delivery the following day as I live 50 miles the other direction. When I arrived, Tai was waiting and gave me a great overview and introduction to the features and technology. The Palisade Calligraphy is an incredible luxury vehicle, and entire experience was made very special by the team in Roswel! More

It’s a pleasure to work with Rick Case Hyundai on Roswell Road. Work is always done expertly and efficiently. Bought 3 cars from this dealership. Road. Work is always done expertly and efficiently. Bought 3 cars from this dealership. More

Test drove a 2024 Santa Fe yesterday and told the salesman named “Shah” that we are just looking we needed to research first. He pitched a temper tantrum when we wouldn’t go sit down to buy. Very unp salesman named “Shah” that we are just looking we needed to research first. He pitched a temper tantrum when we wouldn’t go sit down to buy. Very unprofessional and had on anger issues. However, after researching last night at home. Today we paid cash for the same vehicle at a different Hyundai dealership. His loss!! But 10 stars for “Shottenkirk Hyundai in Canton”. It’s worth the drive there for their professionalism. More

Andrew the service advisor does a great job letting you know whats going on, kind and very informative. Been to this dealer 6 times and never had a bad experience and know whats going on, kind and very informative. Been to this dealer 6 times and never had a bad experience and More

Went in for routine service. Never feel like I am getting upsold. While waiting took a test drive in the 2924 Tucson hybrid. Sales staff were courteous and knowledgeable. Kud Never feel like I am getting upsold. While waiting took a test drive in the 2924 Tucson hybrid. Sales staff were courteous and knowledgeable. Kudos to Andrew Steadman and MikeEnnis with whom I enjoy a valued business relationship. Always professional and friendly. More