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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.5
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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March 02, 2021

Jose Flechas is the man at Rick Case! His customer service is above and beyond! Superb! He cared about your problem and explained easily what it is, how it will be fixed and tells you how much it’ll b More

by Ramiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Flechas
Mar 03, 2021 -

Rick Case Hyundai Plantation responded

Thank you so much for your 5-star rating! We are so glad that Jose provided you with a great experience and we hope to serve you again in the future.

February 27, 2021

I love Rick Case Hyundai Plantion and have bought 5 Vehicles in a row from them. But hands down my favorite thing about Rick Case is the Exceptional Service I always receive from Ernest Byrnes!!! More

by Nj811618
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your great review and 5-star rating! We look forward to serving you again in the future.

February 27, 2021

Midgi has been real great about returning phone calls snd satisfying her customers. Jimmy has been absolutely phenomenal, very helpful, informative, and always kept me posted on my vehicle. He cares about al More

by G. Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Richardson (Jimmy), Midgi Kasten
Mar 01, 2021 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-star rating and we hope to serve you again in the future!

February 26, 2021

Colin Ford is a very descent and collaborative guy and also Karin Elsayed is very helpful and willing to go out of his way to please his clients More

by ricardo mas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Bynes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your review and rating! We hope to continue to serve you again in the future.

February 23, 2021

Always a pleasure dealing with earnest. He is a five-star guy..He is courteous, friendly, and very respectful.. G R E A T . Colin runs a great service area More

by WR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

February 22, 2021

Regular service - oil change, tire rotation etc. in and out in 50 minutes. Robert Labelle (service advisor) looked after me. Very professional, he did a great job. More

by Katerlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Labelle
Feb 23, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

February 16, 2021

I thought my trip to Plantation from West Palm would be a long day experience but it was not. Excellent service all around. I was in and out in an hour. More

by Yumaris Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in service , Midgi Kasten
Feb 16, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

February 16, 2021

This was my first time to get my car service, there was a bit of communication issues but after all their performance was very good. Thanks to Robert Labelle at the service desk. More

by Napoleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Labelle
Feb 16, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your rating! :)

February 16, 2021

Very bad experience my first time at the dealership and I couldn't be more disappointed in the service I received. The service I came in for was not completed at all and the service department employee Karim More

by Klee_Jackson
Recommend Dealer
No
Employees Worked With
Karim Elsayed
Feb 16, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

February 09, 2021

I thank God for mr Robert the company bless me today by giving me 100% good car service, I will always go there for my service of my car. I appreciate the service very much God bless you. Thank you all ver More

by Harryedmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Robert
Feb 10, 2021 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with Robert. Thank you so much for your 5-star rating and we hope to serve you again in the future!

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