Rick Case Hyundai Plantation - Service Center
Fort Lauderdale, FL
563 Reviews of Rick Case Hyundai Plantation - Service Center
I brought my car in for a recall. Scheduling the appointment was easy. The Rep was great about giving me her number if I had any issues and needed to reschedule the appointment. My mechanic Robert L appointment was easy. The Rep was great about giving me her number if I had any issues and needed to reschedule the appointment. My mechanic Robert Labelle was excellent. He was friendly and informative. Service was efficient and done in a timely manner. I had a great first experience with this dealership! Joel Harrison who sold me the car came by to see me and see how I was doing and how the car was doing when he heard I was there for service. More
As always excellent customer service! Always a good experience at Rick Case Hyundai, my service advisor Karim was professional, courteous and explained everything thoroughly. Life time customer! experience at Rick Case Hyundai, my service advisor Karim was professional, courteous and explained everything thoroughly. Life time customer! More
Top notch operation. Fast and efficient. Nice people, too! I look forward to my next maintenance visit. I will certainly recommend them to anyone needing Hyundai service or sales but I think everyone alr too! I look forward to my next maintenance visit. I will certainly recommend them to anyone needing Hyundai service or sales but I think everyone already knows this dealership. More
Stefano always takes excellent care of me. I was joking about also washing and waxing my car while they had it. He ran it through the automatic car wash before I left. Thank you Stefano! about also washing and waxing my car while they had it. He ran it through the automatic car wash before I left. Thank you Stefano! More
Jose in service is really friendly, pays attention to detail, always helpful. I have been servicing my car with Jose since i purchased it and never had any issues. detail, always helpful. I have been servicing my car with Jose since i purchased it and never had any issues. More
If there is a way to know a day that isn’t packed then I would say go here. When I pulled up to my appointment it was super packed in the service section. I didn’t speak to someone for like 10 min. Then a p would say go here. When I pulled up to my appointment it was super packed in the service section. I didn’t speak to someone for like 10 min. Then a person who just walked in no appointment was served before me and left before me. I understand they want to make money but they need to get more organized. Customer service however is on point. I usually go to Jose but I got Karim today, both of them are very nice and always tell me what is needed at the moment and what isn’t which helps me out because I am a single mom and spending a lot at once is a little crazy for me. More
It's a pleasure to visit so pristine dealer and most of all the Tech Specialist Stefano always willing to get the most of every service all the Tech Specialist Stefano always willing to get the most of every service More
Very organized. Treated me with respect Was in and out Very organized. Treated me with respect Was in and out in timely matters Said nice things about my car and did not try to sell me something I did Very organized. Treated me with respect Was in and out in timely matters Said nice things about my car and did not try to sell me something I didn't need. Also Patty at cashiers desk was super More
Jose Flechas was very nice. Appreciate his service.The Jose Flechas was very nice. Appreciate his service. The front desk customer service where you pay needs more training. They were not friendly at all. Jose Flechas was very nice. Appreciate his service. The front desk customer service where you pay needs more training. They were not friendly at all. More
Jimmy is amazing always informative and keeps me updated on the progress of my car. Very kind. Will give you a print out of your paperwork and also let's you know what you need the next time you come in. on the progress of my car. Very kind. Will give you a print out of your paperwork and also let's you know what you need the next time you come in. More