Rick Case Hyundai Plantation

Mr. Andrade is an excellent salesperson. There was no pressure to make a purchase. He was extremely knowledgeable about the Hyundai product line and extremely courteous and respectful. This is the second pressure to make a purchase. He was extremely knowledgeable about the Hyundai product line and extremely courteous and respectful. This is the second new 2013 Hyundai Sonata that I have purchased from this dealership and Mr. Andrade was my salesperson both times. I found him to be completely trustworthy and not trying to deceive me in any just to make a sale. Mr. Goldberg was my Finance person on both of the new Sonata's I purchased from Rick Case. I found him very trustworthy and courteous. I feel he goes out of his way to make sure you understand all facets of the highly complicated car sale/lease transaction. He went over each step of the transaction very slowly and made sure we understood it before moving onto the next step. More

THE FOLLOWING CONCERNS ARE WHY I AM GIVING MY RATING. I WENT TO YOUR LOCATION TO PURCHASE A NEW CAR AFTER ONLINE CAR INFORMATION REQUEST AND SEVERAL PHONE CALLS ON JUN. 2 2013 SUNDAY. I WAS GIVEN ONE PRI WENT TO YOUR LOCATION TO PURCHASE A NEW CAR AFTER ONLINE CAR INFORMATION REQUEST AND SEVERAL PHONE CALLS ON JUN. 2 2013 SUNDAY. I WAS GIVEN ONE PRICE BOTH FOR MY TRADE AND NEW CAR PURCHASE. I DID NOT AGREE WITH THOSE NUMBERS. I REQUESTED TO SEE THE INVOICE FOR THAT CAR ,THEN I WAS TOLD GOOD BYE WHEN A MADE A RESONABLE COUNTER OFFER AND KNEW THAT I WAS BEING RIP OFF. I KNOW EVERYONE IS HUMAN AND CAN HAVE A BAD DAY BUT DON"T TAKE IT OUT ON ME YOUR CUSTOMER . I EXPECT TO BE TREATED LIKE YOU WOULD LIKE. WITH RESPECT. LET ME MENTION THAT I HAD MADE A HYUNDAI PURCHASE BACK IN APRIL 2012 AND I SAW THE INVOICE. ALSO HAVE BEEN LOYAL TO YOUR SERVICE DEPT. SINCE THEN. MAYBE THAT DAY THOSE EMPLOYEES WANTED TO GO HOME BECAUSE I GOT THERE AT 4PM AND NO ONE WOULD EVEN EXPLAIN HOW THEY CAME UP WITH A MONTHLY PAYMENT ,CAR PRICE OR TRADE IN AMOUNT. WHICH BY THE WAY I DISAGREED WITH. TOM @ 754-234-5396 More

Marty Israel is an asset to your dealership, he is professional, he gave my friend and I a test drive, as he told us about the Hyundai. He is an overall nice guy, who seems trustworthy. professional, he gave my friend and I a test drive, as he told us about the Hyundai. He is an overall nice guy, who seems trustworthy. More

Great Service and support at Rick Case Hyundai, Ft. Lauderdale - they really live up to their moto, "Our Customers, Our Friends." I went in for routine service knowing that my 2009 Sonata looked g Lauderdale - they really live up to their moto, "Our Customers, Our Friends." I went in for routine service knowing that my 2009 Sonata looked great, ran great, and at 57,000 miles had another 43,000 miles of full extended warranty coverage. But I took along a flyer I received from another dealer "We'll top your Blue-book value" and handed it to a very personable salesman in the showroom. He showed the flyer to his managers, they said they could match it, and on the lot we found the perfect car - color, options, & trim, and made in USA (Hyundai Alabama). Mr. Jaehrling and Sales Manager Mr. Fonseca explained all the benefits to trading in my paid off Sonata, in very knowledgable and agreeable fashion, so I'm now driving a brand new Elantra - secure in a new "extended wrap" warranty, and with Mr. Jaehlring explaining the fancy new "Bluetooth" system, which not only makes "no hands" phone calls, but plays your phone's music or video (news) on the stereo wirelessly. The Elantra is almost as roomy and powerful as the Sonata, with better gas mileage in a very sporty package. More

Tony was so easy to work with. He went out of his way to make sure I got the car I really wanted. I would recommend him to my friends and family. make sure I got the car I really wanted. I would recommend him to my friends and family. More

Overall a great shopping experience, very friendly and knowledgeable sales associate (Tony), walked us through the entire process and took his time explaining all the features of the vehicle. I would most knowledgeable sales associate (Tony), walked us through the entire process and took his time explaining all the features of the vehicle. I would most definitely recommend Tony and the dealership to anyone. More

Very amicable and courteous dealership associates that I had the distinction and pleasure to negociate with during my selection of a new automobile purchase for the year of 2013. Definitely a dealership tha had the distinction and pleasure to negociate with during my selection of a new automobile purchase for the year of 2013. Definitely a dealership that I would undoubtedly recommend to family and friends. Respectfully/ R. Timm More

I have purchased before from this dealer and worked with Eddie 3 times and his work ethic and knowledge has always be the best. I will recommend and return to this dealer. Eddie 3 times and his work ethic and knowledge has always be the best. I will recommend and return to this dealer. More

Rafael portrayed great expertise and professional knowledge in helping us with the sale of our 2013 hyundai accent. He was extremely friendly and a pleasure to talk with and made the whole process v knowledge in helping us with the sale of our 2013 hyundai accent. He was extremely friendly and a pleasure to talk with and made the whole process very easy to understand and fun. We will be back to see Rafael in the future. More

I originally went in to check out the pearl Metallic white color in the new 2013 Genesis Coupe 3.8 Track. I spoke with Donovan on the phone before I went to the dealership and he was very professional a white color in the new 2013 Genesis Coupe 3.8 Track. I spoke with Donovan on the phone before I went to the dealership and he was very professional and knowledgeable about the vehicle I was interested in. After I checked out the color and test drove it ,I fell in love with it! Donovan and I sat down to discuss price and payment and he was very helpful in getting me where I wanted to be at. I then spoke to Micheal Bushman in the finance department and he finalized everything and was very nice and helpful with all of my questions. I would deferentially recommend this dealership to anyone looking to get into a new vehicle! More