Rick Case Hyundai Plantation

Excellent customer service from the moment my husband and I walked in. Very professional and friendly. Very good deal on a new car. Kiddos to the entire staff. and I walked in. Very professional and friendly. Very good deal on a new car. Kiddos to the entire staff. More

Great service and deal Very happy with the car.Frank Great service and deal Very happy with the car.Frank was very nice and very patient.I will be recommending this dealership to friends and family. Great service and deal Very happy with the car.Frank was very nice and very patient.I will be recommending this dealership to friends and family. More

The staff was professional, responsive and kept their promises on the car options and price offered prior to coming in the dealership. They were "upfront" in dealing with me, providing me with the detail promises on the car options and price offered prior to coming in the dealership. They were "upfront" in dealing with me, providing me with the detailed information I requested via email, which was needed in helping me to make my decision. They were sensitive to my concerns about not desiring to spend four to six hours at the dealership going back and forth between the sales rep and some "unseen manager" haggling over the car's sales price. There was absolutely no bait and switch tactic. By means of all of this, I rate customer service excellent. The experience was indeed positive. More

Preston was very helpful getting me into a new car. He was very inciteful, friendly, and personable. The deal that we got was better than any other dealer. I highly recommend Hyundai and Preston Young... was very inciteful, friendly, and personable. The deal that we got was better than any other dealer. I highly recommend Hyundai and Preston Young..... More

We did not want to purchase a car that day just wanted to look. Eddie was very pleasent as was Ted Goldberg. The only negative thing I have to say is I thought it very cheap of the store not to fill the tank look. Eddie was very pleasent as was Ted Goldberg. The only negative thing I have to say is I thought it very cheap of the store not to fill the tank with gas. It was only 3/4's full when we drove out. I have bought several new cars and all dealers had filled the first tank full of gas. Thanks. More

My husband and I get a new car every few years and we have moved around a lot so we have had the opportunity to experience numerous dealerships and sales consultants. While I have never had any negative have moved around a lot so we have had the opportunity to experience numerous dealerships and sales consultants. While I have never had any negative experiences to date, I can honestly say that my experience at Rick Case Hyundai was by far superior to any other car dealership I have ever used. The customer service was above and beyond what I had expected or have ever experienced. The two people that we worked with are Ted Goldberg (Finance Manager) and Kirt Shoenheit (sales consultant). We were so well taken care of, and they were both very diligent about making sure we understood everything about the vehicles and financial agreements we left with. The financial paperwork, which I always have a hard time understanding in complete detail, was so easy to follow with Ted, and he genuinely cared about making sure that we got the very best deal possible. Kirt was extremely thorough with showing us the vehicles and explaining/showing all of the features in detail. They did not let us leave without making sure that we felt completely satisfied and comfortable. It was very clear to us that both Mr. Goldberg and Mr. Shoenheit were focused on meeting OUR needs and OUR goals as opposed to any "sales agenda". I feel extremely safe and secure in their hands and from here on out, I will be a lifelong customer of Rick Case Hyundai as well as both Ted and Kirt! More

Great car and great experience. I was given a great price and everyone was really easy to work with. Thank you very much for it. and everyone was really easy to work with. Thank you very much for it. More

I purchased vehicles from other auto manufacturers dealerships, I have to honestly say that the level of professionalism that I receive from the sales team as well as the service team is top notch at dealerships, I have to honestly say that the level of professionalism that I receive from the sales team as well as the service team is top notch at Rick Case Sunrise Hyundai dealership. More

I would recommend this car dealer to anyone that needs a car!! It was such a pleasant experience they did not waste my time !! I'm really happy about my purchase :-) thank you so much !! car!! It was such a pleasant experience they did not waste my time !! I'm really happy about my purchase :-) thank you so much !! More

I just leased my second Genesis with Eddie's assistance. In three years, I expect that I will lease or buy my third Genesis from Eddie. It has been an absolute pleasure dealing with Eddie and assistance. In three years, I expect that I will lease or buy my third Genesis from Eddie. It has been an absolute pleasure dealing with Eddie and the entire Rick Case Hyundai family. My service advisor, Chris, has also been extremely helpful. Mark me down as a Very Satisfied Customer! More