Rick Case Hyundai Plantation

I give this rating for multiple reasons. Nobody likes to deal with getting a new or used vehicle. This is my second lease with this dealership and I believe I got a fair deal and will be looking forward to deal with getting a new or used vehicle. This is my second lease with this dealership and I believe I got a fair deal and will be looking forward to another in 2-3 years.Salesman Abdel Mahmoud was very patient, Ted Goldberg made the financing paperwork (usually a long process, a breeze) Also Ted has a great and warm personality.And the times I've had to get my old 2011 serviced Ernest Bynes is great, always calls back, and offers assistance i.e. a loaner car when needed. If you have any further inquiries feel free to call or e-mail me. Stan Waldman More

The reason why My husband and I gave these three men all fives is because they surpassed all expectations. Two words describe Tony's professionalism..... First Class! We are truly customer's for life. Happy fives is because they surpassed all expectations. Two words describe Tony's professionalism..... First Class! We are truly customer's for life. Happy employees yield exceptional customer service. Keep up the good work. More

Marty greeted us at the door. He was very helpful with answering our questions and gave us the space we needed to look around before he asked us if we would like to test drive a sonata, which we did. I l answering our questions and gave us the space we needed to look around before he asked us if we would like to test drive a sonata, which we did. I liked his helpfulness, yet not pushy. Very nice experience for buying a car. More

The day of my visit (and purchase) was very pleasant. My salesman, Andy Taylor, and finance gentleman, Ted Goldberg, couldn't have been nicer. It was a pleasure doing business with them. However, when I r salesman, Andy Taylor, and finance gentleman, Ted Goldberg, couldn't have been nicer. It was a pleasure doing business with them. However, when I returned on Wednesday, I was very disappointed to find that I could not lower my monthly payments by cancelling the service agreement I had signed. I'm sure you know how overewhelming it can be signing paper after paper during a sale. Upon re-reading these papers at home, I decided that I did not want the service contract. Upon returning to the dealership,I was told by Mike that nothing could be done to cancel the service contract and that even if it could be cancelled and the $1500 returned to me, it still wouldn't lower my monthly payments. (I didn't appreciate Mike's attitude either.) This kind of took the glow off the wonderful service I received when buying my car. I don't see why the contract couldn't be cancelled and my monthly payments reduced. It was all explained to me but I just don't think it's right. The reason I came back on Wednesday instead of sooner was that I had an appointment to Enviroguard on my car. Had I known that I only had a couple of days to cancel anything, I would have certainly come back sooner. More

I'm very happy with my experience. They really made the buying process easier...I look forward to recommending them to my family and friends. buying process easier...I look forward to recommending them to my family and friends. More

everything went without any problems in leaseing my sonata i got the color i wanted and the car just became available on the day i was there it just came in the day before i highly reccomend rick case sonata i got the color i wanted and the car just became available on the day i was there it just came in the day before i highly reccomend rick case they were very patient with me getting the right price for the car i leased More

I was treated very well by Abdel and the rest of the staff. I was not once pressured to accept anything I did not want. I have to admit that my dealings with Abdel and the staff were professional and ab staff. I was not once pressured to accept anything I did not want. I have to admit that my dealings with Abdel and the staff were professional and above board. More

My previous visit from last year was not so great, but I can really say this time around the customer service was excellent and inviting. Alvaro, was helpful and patient with me. He beyond to make my visit can really say this time around the customer service was excellent and inviting. Alvaro, was helpful and patient with me. He beyond to make my visit comfortable. Jimmy and Farres was excellent assisting. The service overall was great and I would recommend a friend. More

We went to Rick Case because of a recommendation by an acquaintance. He told us that he called around to the other Hyundai dealerships and Rick Case gave him the best price. He gave his Sonata a glowing acquaintance. He told us that he called around to the other Hyundai dealerships and Rick Case gave him the best price. He gave his Sonata a glowing review so we were interested to see what Rick Case had to offer. We are pleased with our purchase and feel we got a fair deal. The staff was friendly and knowledgeable and we were pleased to work with them. More

knowledgeable, friendly staff made a lease happen in a timely yet not rushed way. i came to the dealership with a friend thinking he would lease a car and because of the hyundai program and explanation, i timely yet not rushed way. i came to the dealership with a friend thinking he would lease a car and because of the hyundai program and explanation, i left with one instead. More