Rick Case Hyundai Duluth

The most customer-service oriented sales staff I have EVER experienced. It's been a long time since I've worked with a salesperson who was not only ultra-professional and courteous, but also had a broad EVER experienced. It's been a long time since I've worked with a salesperson who was not only ultra-professional and courteous, but also had a broad and deep knowledge about all of his products. Fred Scott is that kind of a salesperson. Go into Rick Case Hyundai, and experience Fred for yourself. If you're in the market for a car; low end to luxury -you will be very happy with the price of your car, and also with the concept that the salesperson was 1) truly listening to you, 2) genuinely working for you, and 3) really knew his stuff. No run-around either. They're there to sell cars, and build repeat customers. And they're good at it. End of story. More

What a deal and what a wonderful buying experience I had buying my 2010 Toyota Highlander Sport from Rick Case. He set the price...a great price...and left the rest to the nicest..and best salesman I have e buying my 2010 Toyota Highlander Sport from Rick Case. He set the price...a great price...and left the rest to the nicest..and best salesman I have ever met: Fred Scott. I walked out of there with a wonderful car and and a great deal. Truly a WIN WIN situation. Thank you Rick Case and thank you Fred Scott! More

I am a widow and had never even been to a dealership, let alone bought a car myself. After browsing several dealerships with my son, I knew I wanted a Sonata or an Elantra, so I did some Internet research an alone bought a car myself. After browsing several dealerships with my son, I knew I wanted a Sonata or an Elantra, so I did some Internet research and decided on the 2011 Sonata with navigation. I saw one online that was at this dealership so, since it is very close to my church, I drove in the following Sunday. I was barely out of my car when Curtis Wilson greeted me in the parking lot. I drove the car I had seen online but was too nervous to make a decision. Curtis continued to call me once or twice a week for the next month just to encourage me to come back in. By that time, I had decided I wanted a 2011 Sonata, with navigation, not silver or black. Because of his persistence and his knowledge, I finally made an appointment one Sunday after church. When I arrived, he quickly found another salesman to help me until he could get with me (which he did, less than 5 minutes later). We walked out onto the lot, and there was "my" car- a beautiful dark blue 2011 Sonata with navigation. Within a few hours, I drove my new car home. Even with the warranties , which Curtis recommended, it was several thousand less than I had expected to pay for what I wanted! Thanks, Curtis! More

Had a great experience with Fred Scott. He was very honest and straight-forward. He got us the model car we wanted in the price range we needed. I would definitely recommend him to others. honest and straight-forward. He got us the model car we wanted in the price range we needed. I would definitely recommend him to others. More

Worst car buying experience of my life....the car is a 2010 Elantra ..which I know we over paid for which is our fault. The car was a cash purchase. It was requested that gaps around the bumper and some p 2010 Elantra ..which I know we over paid for which is our fault. The car was a cash purchase. It was requested that gaps around the bumper and some paint work be done...however it was not. The car was dropped off and I was given a loaner car but when I picked my car back up the XM radio was turned off, the repair work around the lights was not completed and there was a piece missing (plastic) that runs around the front of the car. I took off work went back and was advised that the panel was missing when I dropped I off, but it wasn't, that no one knows why the XM radio was turned off and that we didn't request the work around the headlights which we did.. I requested the Carfax since it was not given to me and a copy of the form we completed requesting the repair work. The form showed that we requested the repair but they still argue we didnt. Long story short, repair said they didn't take he piece off the car (like they would admit that they did) , they told me to call about the radio which amazed me, and they refused to fix the bumper. Wow, I'm so mad we didn't go to Buford instead. I am not onl disappointed I am disgusted. The salesperson was nice but the dealership never admitted any wrong ..just brushed it off. I will never ever buy another car from here....and after this I have little faith in Hyundai. I am writing this review as I sit here at the dealership...tick tock. More

Curtis Wilson of Rick Case Hyundai is an expert at guiding you through the car buying process. Whether you know the exact car you are looking for or are starting the process with an open mind, Curtis guiding you through the car buying process. Whether you know the exact car you are looking for or are starting the process with an open mind, Curtis will help you discover the most important and relevant aspects for you to consider when leasing or purchasing a new or used car as well as the accompanying financing decisions. Ultimately, I ended up leasing an Audi A4 from the adjacent Gwinnet Audi (another Rick Case dealership). Because of this, I would recommend Curtis Wilson as a car sales consultant whether you are interested in buying a Hyundai or not. Quite simply, he'll listen to your needs, educate you about your options and help find the right car and financing for you. I'd also like to mention Stacy Settle who Curtis brought in as an Audi product expert to help educate me about every last detail of the car. He took quite a bit of time on our test drive in making sure that I was aware of each feature and comfortable with how it worked. Dan Praznik, the general manager at Gwinnet Audi was also a pleasure to work with in closing the deal. Being that this was my first leasing experience, he was able to explain the pros and cons of certain lease terms and ultimately he found the right terms for me. Overall my experience with Rick Case Hyundai and Gwinnet Audi was a great one. The staff there are just good people. More