Rick Case Hyundai Duluth

Great sales person and he was there to help us. It took him little while to find the vehicle we came for but he never gave up or make us feel like he did not care. He was running around to find the vehicle him little while to find the vehicle we came for but he never gave up or make us feel like he did not care. He was running around to find the vehicle and finally he did and made us very happy. He made the process very easy. More

Great customer service. Very nice person and did everything I ask him to do. He helped me every step of the way and made car buying process very easy. everything I ask him to do. He helped me every step of the way and made car buying process very easy. More

Curtis was amazing. I totaled my car and was looking Curtis was amazing. I totaled my car and was looking for a used car to replace it. My fiance and I just so happened to stumble across Rick Case Hy Curtis was amazing. I totaled my car and was looking for a used car to replace it. My fiance and I just so happened to stumble across Rick Case Hyundai. Curtis was the first one to greet us. He was very nice and personable. He took the time to access my needs before we went to look at cars. I really appreciate that since a lot of dealers just try to sell you what they want to get rid of instead of trying to understand what it is that you are trying to buy. When it was time to test drive the car I was a bit nervous since I was still shook up from my previous wreck. He was very understanding and drove us to nearby parking lot so that I could test out the vehicle. He was also very knowledgeable about all of the features as well as how the car compared to other cars in its class. After the test drive we exchanged contact info (may I add that he has the coolest business cards ever!). He texted me probably 10 minutes after we left to thank me for my time, which I really appreciate. We stayed in contact for a couple of weeks talking about options and different cars. I finally decided that I wanted a Toyota Corolla instead, but I liked Curtis so much that I told him if he could find me a Corolla in my price range, I would buy it from him even though he was a Hyundai dealer. Alas, the car that I wanted was not available on his lot and I ended up buying from another dealer. However, when I buy my next car, no matter what it is, I will go back to him first. This was the best car salesman that I have ever had and will probably ever have. More

Emmanuel was great. I told him exactly what I needed and he delivered. I was nervous about choosing a car because I had my previous car for almost 10 years, and although it was time, I was not quite ready f he delivered. I was nervous about choosing a car because I had my previous car for almost 10 years, and although it was time, I was not quite ready for such a committment. Emmanuel, was very understanding with me. I wish him all the success in the world. Although there have been a few kinks with the car, the service department and Emmanuel have been very accomodating throughout the process. I would highly recommend this dealership and Emmanuel. Happy car hunting! :-) More

The most customer-service oriented sales staff I have EVER experienced. It's been a long time since I've worked with a salesperson who was not only ultra-professional and courteous, but also had a broad EVER experienced. It's been a long time since I've worked with a salesperson who was not only ultra-professional and courteous, but also had a broad and deep knowledge about all of his products. Fred Scott is that kind of a salesperson. Go into Rick Case Hyundai, and experience Fred for yourself. If you're in the market for a car; low end to luxury -you will be very happy with the price of your car, and also with the concept that the salesperson was 1) truly listening to you, 2) genuinely working for you, and 3) really knew his stuff. No run-around either. They're there to sell cars, and build repeat customers. And they're good at it. End of story. More

What a deal and what a wonderful buying experience I had buying my 2010 Toyota Highlander Sport from Rick Case. He set the price...a great price...and left the rest to the nicest..and best salesman I have e buying my 2010 Toyota Highlander Sport from Rick Case. He set the price...a great price...and left the rest to the nicest..and best salesman I have ever met: Fred Scott. I walked out of there with a wonderful car and and a great deal. Truly a WIN WIN situation. Thank you Rick Case and thank you Fred Scott! More

I am a widow and had never even been to a dealership, let alone bought a car myself. After browsing several dealerships with my son, I knew I wanted a Sonata or an Elantra, so I did some Internet research an alone bought a car myself. After browsing several dealerships with my son, I knew I wanted a Sonata or an Elantra, so I did some Internet research and decided on the 2011 Sonata with navigation. I saw one online that was at this dealership so, since it is very close to my church, I drove in the following Sunday. I was barely out of my car when Curtis Wilson greeted me in the parking lot. I drove the car I had seen online but was too nervous to make a decision. Curtis continued to call me once or twice a week for the next month just to encourage me to come back in. By that time, I had decided I wanted a 2011 Sonata, with navigation, not silver or black. Because of his persistence and his knowledge, I finally made an appointment one Sunday after church. When I arrived, he quickly found another salesman to help me until he could get with me (which he did, less than 5 minutes later). We walked out onto the lot, and there was "my" car- a beautiful dark blue 2011 Sonata with navigation. Within a few hours, I drove my new car home. Even with the warranties , which Curtis recommended, it was several thousand less than I had expected to pay for what I wanted! Thanks, Curtis! More

Had a great experience with Fred Scott. He was very honest and straight-forward. He got us the model car we wanted in the price range we needed. I would definitely recommend him to others. honest and straight-forward. He got us the model car we wanted in the price range we needed. I would definitely recommend him to others. More

Worst car buying experience of my life....the car is a 2010 Elantra ..which I know we over paid for which is our fault. The car was a cash purchase. It was requested that gaps around the bumper and some p 2010 Elantra ..which I know we over paid for which is our fault. The car was a cash purchase. It was requested that gaps around the bumper and some paint work be done...however it was not. The car was dropped off and I was given a loaner car but when I picked my car back up the XM radio was turned off, the repair work around the lights was not completed and there was a piece missing (plastic) that runs around the front of the car. I took off work went back and was advised that the panel was missing when I dropped I off, but it wasn't, that no one knows why the XM radio was turned off and that we didn't request the work around the headlights which we did.. I requested the Carfax since it was not given to me and a copy of the form we completed requesting the repair work. The form showed that we requested the repair but they still argue we didnt. Long story short, repair said they didn't take he piece off the car (like they would admit that they did) , they told me to call about the radio which amazed me, and they refused to fix the bumper. Wow, I'm so mad we didn't go to Buford instead. I am not onl disappointed I am disgusted. The salesperson was nice but the dealership never admitted any wrong ..just brushed it off. I will never ever buy another car from here....and after this I have little faith in Hyundai. I am writing this review as I sit here at the dealership...tick tock. More