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Rick Case Hyundai Duluth
Duluth, GA
1,112 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,112 reviews
February 10, 2013
Went to the dealership to look at the Genesis. We were not sure on which Genesis was THE car for us. Luckily, for Rick Case, we had Larry Fitzpatrick as our sales person. Larry was very knowledgeable, VER not sure on which Genesis was THE car for us. Luckily, for Rick Case, we had Larry Fitzpatrick as our sales person. Larry was very knowledgeable, VERY personable, and let us experience all the models we were interested in without the high pressure sales pitch that some of the other dealerships on the area tried. After letting us experience the car our way, he extolled the virtues of each model, answering every question, even on the the most minute detail. We did not purchase when we came in for the test drive, but we were back the next day asking for Larry to sell us the car we wanted. From start to finish, Larry is a consummate professional had excellent communication (both in person and on the phone), and would not hesitate to recommend him for any future car purchases More
by marcus75
February 09, 2013
Great overall experience. Could not be more pleased with the treatment and experience I had with Manish and his team! Would recommend to any new potential car buyers! the treatment and experience I had with Manish and his team! Would recommend to any new potential car buyers! More
by Jhinckson718
February 09, 2013
I actually went into the dealership looking to purchase another model than I purchased. Larry Fitzpatrick was great. We talked throughout the test drive and when it came down to price he suggested another another model than I purchased. Larry Fitzpatrick was great. We talked throughout the test drive and when it came down to price he suggested another model, the Elantra. I LOVE my Elantra. I was ready to walk away because of the price and this model and price fit me better anyway. I would return to Rick Case, and Larry Fitzpatrick for my next car, or send any friend. They made the buying experience stress and hassle free! Pat B. Suwanee GA More
by PBarger
February 08, 2013
Larry Fitzpatrick is an exceptionally nice gentleman. He did his job very well. He made every effort to provide me with the best deal possible. He has kept in touch with me on a regular basis to make sure t did his job very well. He made every effort to provide me with the best deal possible. He has kept in touch with me on a regular basis to make sure that I continue to enjoy my vehicle and if there was any thing that was needed. He is an asset to Rick Case.It is my impression that most (if not all) of his customers have become an extension of his circle of friends.This is the third vehicle that I have purchased from this dealership. Mr. Fitzpatrick earns/deserves his high ratings. More
by eudora
February 08, 2013
Larry made our buying experience very pleasant. There was no pressure to purchase and he was very knowledgeable of the different cars and helpful in making our decision to purchase. The delivery of the was no pressure to purchase and he was very knowledgeable of the different cars and helpful in making our decision to purchase. The delivery of the car was as promised. Larry also introduced us to the sales manager in case we needed something and he wasn't available. Larry's follow up after the sale has been consistent and he show genuine concern about how we like our car. I have recommended this dealership and Larry to friends and will continue to do so. More
by Debandsteve
February 08, 2013
I had a great experience with Larry. He was friendly, informative, patient, and listened to my needs. I would recommend him and the dealership. Am very happy with my Elantra. informative, patient, and listened to my needs. I would recommend him and the dealership. Am very happy with my Elantra. More
by puddledive82
February 08, 2013
In the past, shopping for a new car was mostly an unpleasant experience. I am pleased to say that Larry and this dealership made shopping for my first new car in 10 years a very nice experience. Ev unpleasant experience. I am pleased to say that Larry and this dealership made shopping for my first new car in 10 years a very nice experience. Even though I did not end up purchasing a vehicle, I would certainly recommend this dealership and Larry Fitzpatrick to anyone. More
by sbakeradams
February 05, 2013
I am very happy with the deal I got from Rick Case. I would recommend this dealership to anyone. I really enjoyed working with Manish. I am so so so so happy. Thank you very very much. would recommend this dealership to anyone. I really enjoyed working with Manish. I am so so so so happy. Thank you very very much. More
by liv4christ22
January 24, 2013
From the time I walked onto the lot to the time I left RAUL JOSEPH made sure I was taken care of. Raul was very helpful in finding the vehicle that was right for me and my budget. He made sure I was getti RAUL JOSEPH made sure I was taken care of. Raul was very helpful in finding the vehicle that was right for me and my budget. He made sure I was getting the best deal he could possibly offer. Raul was not overbearingly persuasive. He actually gave me information and let me take my time to decide if I wanted to continue with the deal. After my purchase, Raul followed up with me for the next few days (as he said he would) to ensure I was enjoying my new car and to offer any further assistance. The one thing I was disappointed with was the fact that I didn't get a FULL tank of gas with my purchase. This dealership's rule is if the car is brand NEW, then you get a FULL tank. If the car is USED, you ONLY get $20 worth of gas; which in my case didn't even move the needle to half tank. I feel this rule is unjust, especially when I just spent $30K on a car. Used or not, the customers should get a full tank of gas. That's the least the dealership could do since they charge you a standard "$599 dealership services fee", whatever that entails, which is automatically included in your contract. In spite of the gas, I would recommend this dealership only because of the service I received from Raul. More
by tonya.mallory
Employees Worked With
Raul Joseph in Duluth
