Rick Case Hyundai Duluth
Duluth, GA
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Larry made our buying experience very pleasant. There was no pressure to purchase and he was very knowledgeable of the different cars and helpful in making our decision to purchase. The delivery of the was no pressure to purchase and he was very knowledgeable of the different cars and helpful in making our decision to purchase. The delivery of the car was as promised. Larry also introduced us to the sales manager in case we needed something and he wasn't available. Larry's follow up after the sale has been consistent and he show genuine concern about how we like our car. I have recommended this dealership and Larry to friends and will continue to do so. More
I had a great experience with Larry. He was friendly, informative, patient, and listened to my needs. I would recommend him and the dealership. Am very happy with my Elantra. informative, patient, and listened to my needs. I would recommend him and the dealership. Am very happy with my Elantra. More
I am very happy with the deal I got from Rick Case. I would recommend this dealership to anyone. I really enjoyed working with Manish. I am so so so so happy. Thank you very very much. would recommend this dealership to anyone. I really enjoyed working with Manish. I am so so so so happy. Thank you very very much. More
From the time I walked onto the lot to the time I left RAUL JOSEPH made sure I was taken care of. Raul was very helpful in finding the vehicle that was right for me and my budget. He made sure I was getti RAUL JOSEPH made sure I was taken care of. Raul was very helpful in finding the vehicle that was right for me and my budget. He made sure I was getting the best deal he could possibly offer. Raul was not overbearingly persuasive. He actually gave me information and let me take my time to decide if I wanted to continue with the deal. After my purchase, Raul followed up with me for the next few days (as he said he would) to ensure I was enjoying my new car and to offer any further assistance. The one thing I was disappointed with was the fact that I didn't get a FULL tank of gas with my purchase. This dealership's rule is if the car is brand NEW, then you get a FULL tank. If the car is USED, you ONLY get $20 worth of gas; which in my case didn't even move the needle to half tank. I feel this rule is unjust, especially when I just spent $30K on a car. Used or not, the customers should get a full tank of gas. That's the least the dealership could do since they charge you a standard "$599 dealership services fee", whatever that entails, which is automatically included in your contract. In spite of the gas, I would recommend this dealership only because of the service I received from Raul. More
Great sales person and he was there to help us. It took him little while to find the vehicle we came for but he never gave up or make us feel like he did not care. He was running around to find the vehicle him little while to find the vehicle we came for but he never gave up or make us feel like he did not care. He was running around to find the vehicle and finally he did and made us very happy. He made the process very easy. More
Curtis was amazing. I totaled my car and was looking Curtis was amazing. I totaled my car and was looking for a used car to replace it. My fiance and I just so happened to stumble across Rick Case Hy Curtis was amazing. I totaled my car and was looking for a used car to replace it. My fiance and I just so happened to stumble across Rick Case Hyundai. Curtis was the first one to greet us. He was very nice and personable. He took the time to access my needs before we went to look at cars. I really appreciate that since a lot of dealers just try to sell you what they want to get rid of instead of trying to understand what it is that you are trying to buy. When it was time to test drive the car I was a bit nervous since I was still shook up from my previous wreck. He was very understanding and drove us to nearby parking lot so that I could test out the vehicle. He was also very knowledgeable about all of the features as well as how the car compared to other cars in its class. After the test drive we exchanged contact info (may I add that he has the coolest business cards ever!). He texted me probably 10 minutes after we left to thank me for my time, which I really appreciate. We stayed in contact for a couple of weeks talking about options and different cars. I finally decided that I wanted a Toyota Corolla instead, but I liked Curtis so much that I told him if he could find me a Corolla in my price range, I would buy it from him even though he was a Hyundai dealer. Alas, the car that I wanted was not available on his lot and I ended up buying from another dealer. However, when I buy my next car, no matter what it is, I will go back to him first. This was the best car salesman that I have ever had and will probably ever have. More
Be careful with these guys. I would suggest that you go to the Hyundaii dealership at the Mall of Georgia. This dealership promised me a price in writing for a car that they would not honor. I made speci to the Hyundaii dealership at the Mall of Georgia. This dealership promised me a price in writing for a car that they would not honor. I made special arrangements to fly back into town by the agreed date of purchase to pick up my car and close the deal and the dealership changed the price the day before my purchase. They would not honor the written agreement that I had via email. I have tried to work with the salesperson to resolve but I now believe they are the classic bait and switch dealer. I have heard very good things about the Mall of Georgia Hyundai. Please consider an alternative dealer. Good Luck. More
Emmanuel was great. I told him exactly what I needed and he delivered. I was nervous about choosing a car because I had my previous car for almost 10 years, and although it was time, I was not quite ready f he delivered. I was nervous about choosing a car because I had my previous car for almost 10 years, and although it was time, I was not quite ready for such a committment. Emmanuel, was very understanding with me. I wish him all the success in the world. Although there have been a few kinks with the car, the service department and Emmanuel have been very accomodating throughout the process. I would highly recommend this dealership and Emmanuel. Happy car hunting! :-) More