Rick Case Hyundai Duluth

I purchased a New Hyundai Elantra (2013) from Rick Case Hyundai Dealership back in August 2012. I gave an overall rating of 5 because my experience at this dealership was excellent thanks to sale represen Hyundai Dealership back in August 2012. I gave an overall rating of 5 because my experience at this dealership was excellent thanks to sale representative Larry Fitzpatrick. Originally Larry spoke and worked with my husband. Larry found a car meeting the specifications my husband gave him; however when I actually seen the car it was not 100% what I wanted. For example, I wanted gray leather seats and not tan leather seats (my husband told him wrong). Without any hesitation Larry sat down with me and discussed what I actually wanted. He made sure that I was completely pleased with my new purchase. He found me exactly what I wanted and I got tinted windows! That was a bonus to me because I didn't specifically ask for that feature; however it would have been nice to have if possible. Well, Larry must know a genie because I got them! Not only did I get all the features I wanted; he gave me an excellent deal on the price. I guess you can say the price was RIGHT! Larry was patience, friendly, and handled my transaction in a very polite and professional manner. I drove off the lot a very pleased customer. Also Larry still checks up on me periodically just to make sure that everything is still going good with me and my car. Now that's True Service! More

A fantastic experience. I initially queried via the internet webpage about a Sonata. Larry Fitzpatrick contacted early the next day. I outlined the details of the car I was looking for, equipment, colo internet webpage about a Sonata. Larry Fitzpatrick contacted early the next day. I outlined the details of the car I was looking for, equipment, color, et al. Within a short time Larry responded, determined the rebates I was eligible for and provided a written and verbal quote. The Rick Case price beat two local dealerships in Florida by almost $2,000. We worked on the details, and Larry patiently gathered the needed information and documentation needed, all via long distance. I made my plane reservations a week in advance, and flew up to claim my car. Larry picked me up at the airport and brought me an outstanding, professional facility. During the drive and the next two hours, I became impressed with Larry's professionalism, product knowledge and sincerity to provide good service and a good product. Being a fellow veteran, we shared stories of service and family. If Larry's boss is reviewing this document, I must proclaim that you have an outstanding colleague in your organization. He represents your company well, provides the ultimate in customer service, and is a real human being. I look forward to visiting the dealership again just to visit, say hello and have the vehicle service needs handled here. Oh yes, the car. The Sonata hybrid performed as claimed on the 400 mile trip to the Florida Panhandle. I averaged 49 mpg for a good portion of the trip until I encountered heavier traffic. At 6'4", I was pleased with the tops in class numbers for head room, leg room, shoulder room, on of the main reasons for buying the Sonata. The car is great, the dealership is impressive, and I'd be proud to call Larry Fitzpatrick a friend (even if he is an old Army guy!) Jay L. USAF Ret! More

Larry made this experience one of my best in buying a new car. He is very professional, friendly and knowledgeable. If you are in the market for a new car go and visit with him. I would highly recommend h car. He is very professional, friendly and knowledgeable. If you are in the market for a new car go and visit with him. I would highly recommend him. More

I hadn't bought a new car in years and was dreading the whole experience. After researching cars online, I decided that I wanted to buy a new Elantra.I started negotiating with three Hyundai dealershi the whole experience. After researching cars online, I decided that I wanted to buy a new Elantra.I started negotiating with three Hyundai dealerships via email. I let them all know exactly what I wanted, and asked who was willing to give me the bottom-line best price. I was contacted by Larry Fitzpatrick at Rick Case Hyundai, and he was giving me a way better price than the two other dealerships. I thought that surely there was going to be some glitch, some fee, that they would tack on when I walked in the door. Larry assured me that that would not be the case. Not only was he true to his word, I actually paid LESS than the negotiated price! I was extremely pleased with the whole car-buying experience. I thought I would be at the dealership for the usual 4-5 hours, but was driving off in my new car in less than two hours. Larry had everything ready, and I found Karrie in the finance department to be extremely competent and efficient. I am very pleased with the whole experience I had at Rick Case Hyundai and will definitely recommend to my family and friends! More

I found Larry to be very knowledgeable about the cars that he sells. He is very personable and does a great job of explaining the details of the automobile. I purchased the Genesis and am extremely sat that he sells. He is very personable and does a great job of explaining the details of the automobile. I purchased the Genesis and am extremely satisfied with the car. I would recommend Rick Case Hyundai to anyone interested in purchasing a car. More

Went to the dealership to look at the Genesis. We were not sure on which Genesis was THE car for us. Luckily, for Rick Case, we had Larry Fitzpatrick as our sales person. Larry was very knowledgeable, VER not sure on which Genesis was THE car for us. Luckily, for Rick Case, we had Larry Fitzpatrick as our sales person. Larry was very knowledgeable, VERY personable, and let us experience all the models we were interested in without the high pressure sales pitch that some of the other dealerships on the area tried. After letting us experience the car our way, he extolled the virtues of each model, answering every question, even on the the most minute detail. We did not purchase when we came in for the test drive, but we were back the next day asking for Larry to sell us the car we wanted. From start to finish, Larry is a consummate professional had excellent communication (both in person and on the phone), and would not hesitate to recommend him for any future car purchases More

I actually went into the dealership looking to purchase another model than I purchased. Larry Fitzpatrick was great. We talked throughout the test drive and when it came down to price he suggested another another model than I purchased. Larry Fitzpatrick was great. We talked throughout the test drive and when it came down to price he suggested another model, the Elantra. I LOVE my Elantra. I was ready to walk away because of the price and this model and price fit me better anyway. I would return to Rick Case, and Larry Fitzpatrick for my next car, or send any friend. They made the buying experience stress and hassle free! Pat B. Suwanee GA More

Great overall experience. Could not be more pleased with the treatment and experience I had with Manish and his team! Would recommend to any new potential car buyers! the treatment and experience I had with Manish and his team! Would recommend to any new potential car buyers! More

Larry Fitzpatrick is an exceptionally nice gentleman. He did his job very well. He made every effort to provide me with the best deal possible. He has kept in touch with me on a regular basis to make sure t did his job very well. He made every effort to provide me with the best deal possible. He has kept in touch with me on a regular basis to make sure that I continue to enjoy my vehicle and if there was any thing that was needed. He is an asset to Rick Case.It is my impression that most (if not all) of his customers have become an extension of his circle of friends.This is the third vehicle that I have purchased from this dealership. Mr. Fitzpatrick earns/deserves his high ratings. More

In the past, shopping for a new car was mostly an unpleasant experience. I am pleased to say that Larry and this dealership made shopping for my first new car in 10 years a very nice experience. Ev unpleasant experience. I am pleased to say that Larry and this dealership made shopping for my first new car in 10 years a very nice experience. Even though I did not end up purchasing a vehicle, I would certainly recommend this dealership and Larry Fitzpatrick to anyone. More