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Rick Case Hyundai Duluth
Duluth, GA
1,112 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,112 reviews
April 13, 2013
I was in for a oil change and tire rotation I was greeted by a nice service guy I was in and out within 30 minutes. He even put windshield washer fluid in my car. I had my grandson with me one of the emplo by a nice service guy I was in and out within 30 minutes. He even put windshield washer fluid in my car. I had my grandson with me one of the employees gave him a dollar so he could get a snack from the vending machine, I thought that was very special. Overall I had a great experience. More
by kylefc
Employees Worked With
David Santos
April 12, 2013
My visit today was great. I was greeted quickly and asked the reason for my visit. Thfe car was checked in my present for necessary services needed and also a check for any recalls. Within an hour i was read the reason for my visit. Thfe car was checked in my present for necessary services needed and also a check for any recalls. Within an hour i was ready to leave. This was not a schedule appointment but as a walk in. It was a beautiful experience. More
by patton54
Employees Worked With
David Santos
April 11, 2013
I had a very good experience with the rickcase Hyundai dealer. Everyone is so nice and helpful. Mr. Kwang Helped out with ending my leased car and getting another new Hyundai. He is friendly and capabl dealer. Everyone is so nice and helpful. Mr. Kwang Helped out with ending my leased car and getting another new Hyundai. He is friendly and capable. Even thoughi gave him a hard time with my decision-making, Mr. Kwang was very patient. Thank you. More
by Bellqt
April 11, 2013
Being a previous customer of Rick Case Hyundai, I was interested in trading my Santa Fe for the Elantra GT or the Veloster. Jay was great, letting me drive the Veloster and re-invite my inner child out t interested in trading my Santa Fe for the Elantra GT or the Veloster. Jay was great, letting me drive the Veloster and re-invite my inner child out to play. The Turbo charged version was sporty and sleek. The Elantra GT was my next ride and the the ride was comfortable and sporty. With three steering options it was quick on curves and had enough speed for everything I wanted. Competitive pricing and friendliness of employees made an easy decision. Dealer incentives were also an added plus. More
by cmongiat
April 10, 2013
good price, good environment excellent choices , best helper. kwang pak is good worker. he was willing to help us and zak was most cheerful person is hyundai. evrybody is good worker! helper. kwang pak is good worker. he was willing to help us and zak was most cheerful person is hyundai. evrybody is good worker! More
by ej6469
April 07, 2013
This experience buying my new Hyundai Sante fe Sport at Rick Case was the best car purchasing experience I've ever had. I want to thank all of the people who made sure I got exactly the vehicle I wanted an Rick Case was the best car purchasing experience I've ever had. I want to thank all of the people who made sure I got exactly the vehicle I wanted and were great to me. Thanks especially to Curtis Wilson, who was awesome. He has followed through with me completely and made me feel confident that I selected this dealership. More
by rdooley86
April 07, 2013
Curtis was knew all there was to know about the Genesis Coupe. He worked with us to ensure that we got the model/options that we wanted and were happy with. He has been available post purchase as well fo Coupe. He worked with us to ensure that we got the model/options that we wanted and were happy with. He has been available post purchase as well for any questions or concerns. If you are looking for a Hyundai in the Atlanta area, ask for Curtis! More
by jillmholte
