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Rick Case Hyundai Duluth

Duluth, GA

3.5
1,112 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers. Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides. Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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3180 Satellite Blvd

Duluth, GA

30096

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Showing 1,112 reviews

November 09, 2013

Curtis Wilson helped me to find the car that I was looking for. He was very knowledgeable. My overall experience at the dealership was great. I would recommend others to purchase a car at Rick Case More

by chanda07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

November 08, 2013

I went in having seen the vehicle I was interested on their website and was greeted by Zack Hanna. We test drove the car right away and went in to discuss payment options. I was very clear with what I wa More

by Jaskizzle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

November 08, 2013

Curtis Wilson is a very helpful and knowledgeable sales associate. He answered all my questions fully. i had such a great experience that my mom went back and bought from Curtis also. Definitely recommend More

by gagirl0819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

November 06, 2013

Jessica did a great job fiinding us a new car. She actually arrived early Sunday before her shift...and saw us walking the lot. She took the initiave to talk with us immeadiately. No pressure, no ha More

by gbarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Allen
Nov 06, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

September 16, 2013

Mr Sohn was a great salesman, he got us a fantastic deal on our trade in and a Awesome deal on our new vehicle. I will definitely send all my friends to him to buy their next vehicle! Very knowledgeable a More

by becpay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sohn
Sep 17, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

September 11, 2013

very good service. curtis was able to get me the vehicle i was looking for in a very quick amount of time and for the price i was looking for. he was very professional and i would recommend him to friends a More

by crain26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

September 03, 2013

Curtis was exceptionally professional from the time we met. He gave me good, detailed information about several of the cars I was interested in , and we test drove two of them. Curtis then worked very h More

by fheddinger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

September 01, 2013

I'm 79 years old and have bought many cars. This was the easiest and friendliest car-buying/trade-in transaction I have ever experienced. More

by fogball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

August 26, 2013

I visited this dealer three weeks ago and had a bad experience with another sales agent, and Ed contacted me to see if my husband and I were still in the market for a new vehicle. After listening to th More

by Ladypradege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Thayer
Aug 28, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

August 12, 2013

I purchased a car for my daughter from this dealership and was told by the sales rep(Randy Peiffer) that I had three days to bring it back if I changed my mind. When my daughter starting signing the docu More

by tbcallaway
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Allen
Aug 28, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience with us. We appreciate your time and effort in providing feedback.

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