Rick Case Hyundai Duluth

Best Car-Buying Experience EVER! Prior to coming to Rick Case, I'd visited multiple dealerships, trying to trade in my truck for something smaller and newer. They all basically said n Prior to coming to Rick Case, I'd visited multiple dealerships, trying to trade in my truck for something smaller and newer. They all basically said no, there was nothing they could do for me because of the negative equity in my truck and my credit wasn't the best. So, Rick Case Hyundai LITERALLY was my last stop before I threw in the towel. We met with Randy Peiffer, extremely friendly guy, not at all pushy like the previous dealerships I went to and not once did he say he couldn't help me. He offered me coffee told me to have a seat while he worked the numbers...and he did better than that, he worked magic and got me my dream car, in exactly the color I wanted! The salesmen came over and chatted with my sister and I while we waited. Next thing I knew, I was approved and walked out the door a happy customer! It's been a couple of months now and Randy continues to check in with me frequently to make sure I'm still happy with my purchase, even emailed to wish me Happy Easter and an enjoyable weekend! My experience was great and I will definitely be telling my friends and family about Rick Case! More

Wonderful experience!! Larry and Phillip were the Best!! I purchased a 2014 Hyundai Elantra. Larry made the whole experience painless. He did all the paperwork and had it ready when I arrived. The whole p I purchased a 2014 Hyundai Elantra. Larry made the whole experience painless. He did all the paperwork and had it ready when I arrived. The whole process was easy and fast. Phillip in Finance did a great job too and was very quick in getting the paperwork printed out from the bank and had everything ready to go. I just had to sign. Very easy process and definately will tell my friends and family to go see Larry at Rick Case! Thank you both so much! I absolutely LOVE my new car!!!! More

Best experience ever ! My fiancé and I found out we are expecting. When we bought our car seat we realized it was very unsafe for our son in my tiny car. So we went to multi My fiancé and I found out we are expecting. When we bought our car seat we realized it was very unsafe for our son in my tiny car. So we went to multiple dealerships and got a bunch of numbers and ended up confused. Larry has been a friend of ours for a long time and we decided we should go see him. When we walked into the dealership I was very nervous and Larry made us feel right at home. He already had a couple of ideas for us and showed us our options on SUVs. I fell in love with the Santa Fe sport and Larry took care of all the worries that we had. We told him a price we wanted to stay around and he matched it and beat it for us!!! We didn't have to go back and forth with the finance guys Larry took care of all the hassle and we didn't have to do a thing !!! We will go to Larry for EVERYTHING that we need. He is the best and we recommend him to everyone. More

Salesman for my car My salesman was so patient and courteous to me. I highly recommend him to anyone who is looking for a new car. Joshua is the best salesman I have ever My salesman was so patient and courteous to me. I highly recommend him to anyone who is looking for a new car. Joshua is the best salesman I have ever had and took his time with me. More

I gave my daughter my car and had to trade her car and was hoping to complete a deal before I went out of town for a business trip. I was able to get a deal done quickly and the dealer worked with me sin was hoping to complete a deal before I went out of town for a business trip. I was able to get a deal done quickly and the dealer worked with me since I was paying cash and the transfer of my funds had not hit. I also had the issue of trading a car in my daughter's name (she is away at college) and they worked with me to get everything done so I could leave town and not worry about these issues. More

Great Customer Service Larry and Marty were both very knowledgeable and friendly throughout the entire purchase process. My first encounter was with Larry and he did not pr Larry and Marty were both very knowledgeable and friendly throughout the entire purchase process. My first encounter was with Larry and he did not pressure me at all and did not try to sell me something I wasn't looking for. He took time to answer all my questions and made sure I understood the entire deal he was proposing without hounding me to make an immediate decision. After doing further research, I returned to the dealership and Larry was kind enough to have Marty assist me since he was in the middle of helping another customer. I was impressed by his thoughtfulness and willingness to have another person close the deal. Marty was very knowledgeable in the car I was interested in and very helpful into guiding me into me selection. I was blown away by both Larry and Marty. I would recommend them to anyone and when looking to purchase again would not hesitate to start with them and Rick Case Hyundai of Duluth. More

It was a pleasure I had a great experience working with Hamilton, he answered all the questions that I had and was very knowledgeable about the car that I was looking a I had a great experience working with Hamilton, he answered all the questions that I had and was very knowledgeable about the car that I was looking at. My overall experience was great, if I was to purchase again from Rick case I would ask for Hamilton when I approached the dealership. This was a hassle free experience and I was very comfortable with no pressure on the purchase of my new vehicle. I must say Hamilton did a great job along with two trainees. Keep up the good work. More

Great Car Buy We had a excellent experience buying our new 2014 Hyundai sonata 2.0t we test drove several different models all were very nice but the sonata with th We had a excellent experience buying our new 2014 Hyundai sonata 2.0t we test drove several different models all were very nice but the sonata with the turbo and navigation we fell in love with our salesman Brad is very knowable on every model we drove and no pressure once we selected the car we liked it was a breeze. More

Larry was amazing from start to finish, he took a vested interest in me from the very beginning and was just a pleasure to work with. His knowledge and attention to detail was instrumental in helping find t interest in me from the very beginning and was just a pleasure to work with. His knowledge and attention to detail was instrumental in helping find the right vehicle that suited me and my budget perfectly. Always went above and beyond to ensure I was accommodated, my questions were thoroughly answered and that I remained completely comfortable and satisfied with every aspect of the experience. I have already referred several friends to Larry and will continue to do so knowing they will be totally taken care of and in very capable hands. Just wanted to say thank you again, I LOVE my new car and could not be happier. More

Always fast and great Its nice to go to a place where you can trust the people you deal with. Nicole always answers any question I have and is great to work with. You can Its nice to go to a place where you can trust the people you deal with. Nicole always answers any question I have and is great to work with. You can tell the whole team knows their stuff and is not out to trick you. It's fast and convenient so I will continue to bring my Santa Fe in. More