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Rick Case Hyundai Duluth
Duluth, GA
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Terrible attitude and customer services 1. Bad attitude when negotiating the price with customer. 2. I drove to Duluth twice for nothing. First I want to have my newly bought car checked an 1. Bad attitude when negotiating the price with customer. 2. I drove to Duluth twice for nothing. First I want to have my newly bought car checked and he said there is no mechanics available on Sunday. Which turned out to be a lie because other staff there said there actually is. Second time I drove here again for an hour and he said I have to pay to get my car checked because I am supposed to come a week earlier for the checking. But I did emailed him about the delay and he agreed. Terrible experience. More
Lots of Love for Larry For being a great sales person who pays attention to the customer, Larry is your guy! I had a great experience and got a great car. For being a great sales person who pays attention to the customer, Larry is your guy! I had a great experience and got a great car. More
Great buying experience Randy was very helpful with my car purchase. He found the car that had what I wanted at a price that I could afford. He kept me informed of any prog Randy was very helpful with my car purchase. He found the car that had what I wanted at a price that I could afford. He kept me informed of any progress without being a nuisance. I would highly recommend Randy to anyone who wants a 'low pressure/high professional' experience when purchasing a car. More
Hyundai Santa Fe Overall, our car buying experience was a good one. The sales consultant Michael Morand was very helpful, knowledgeable and friendly. I could tell he w Overall, our car buying experience was a good one. The sales consultant Michael Morand was very helpful, knowledgeable and friendly. I could tell he was doing his very best to make sure we drove out satisfied with our new vehicle. He followed up with us on 2 separate days after we had purchased the car, to make sure we were doing well and enjoying our new vehicle. He definitely gets a 5-star rating! More
new features we came looking for something newer and with certain features that we did not have on the car we had. mike worked with us until we found something we we came looking for something newer and with certain features that we did not have on the car we had. mike worked with us until we found something we liked. the price was right and we are very satisfied with our purchase. More
Great Experience This has been my most pleasant car shopping experience ever. Larry treated me and my husband like royalty! The price was great and the warranty is unb This has been my most pleasant car shopping experience ever. Larry treated me and my husband like royalty! The price was great and the warranty is unbeatable. I love my car and love how this dealer stays on top of things. I would highly recommend it! More
Fantastic Purchase It was one of the most rewarding experience I have ever had! I love my new 2014 Hyundia Sonata, thanks to Randy, Ken and Jose! Truly painless! Than It was one of the most rewarding experience I have ever had! I love my new 2014 Hyundia Sonata, thanks to Randy, Ken and Jose! Truly painless! Thanks Guys, More
Larry is the BEST! Larry was so helpful in assisting me with finding my dream car. He dealt with all my pickiness and kept me company when waiting on the service departm Larry was so helpful in assisting me with finding my dream car. He dealt with all my pickiness and kept me company when waiting on the service department. He even came in on his day off to accommodate my work schedule. I would highly recommend working with Larry, he is the salt of the earth! More
Best Car-Buying Experience EVER! Prior to coming to Rick Case, I'd visited multiple dealerships, trying to trade in my truck for something smaller and newer. They all basically said n Prior to coming to Rick Case, I'd visited multiple dealerships, trying to trade in my truck for something smaller and newer. They all basically said no, there was nothing they could do for me because of the negative equity in my truck and my credit wasn't the best. So, Rick Case Hyundai LITERALLY was my last stop before I threw in the towel. We met with Randy Peiffer, extremely friendly guy, not at all pushy like the previous dealerships I went to and not once did he say he couldn't help me. He offered me coffee told me to have a seat while he worked the numbers...and he did better than that, he worked magic and got me my dream car, in exactly the color I wanted! The salesmen came over and chatted with my sister and I while we waited. Next thing I knew, I was approved and walked out the door a happy customer! It's been a couple of months now and Randy continues to check in with me frequently to make sure I'm still happy with my purchase, even emailed to wish me Happy Easter and an enjoyable weekend! My experience was great and I will definitely be telling my friends and family about Rick Case! More
Wonderful experience!! Larry and Phillip were the Best!! I purchased a 2014 Hyundai Elantra. Larry made the whole experience painless. He did all the paperwork and had it ready when I arrived. The whole p I purchased a 2014 Hyundai Elantra. Larry made the whole experience painless. He did all the paperwork and had it ready when I arrived. The whole process was easy and fast. Phillip in Finance did a great job too and was very quick in getting the paperwork printed out from the bank and had everything ready to go. I just had to sign. Very easy process and definately will tell my friends and family to go see Larry at Rick Case! Thank you both so much! I absolutely LOVE my new car!!!! More