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Rick Case Hyundai Duluth
Duluth, GA
1,116 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,116 reviews
November 23, 2014
Very cooperative. Mike was extremely helpful and very accommodating. I traded my 2012 Veloster in for a 2015 Veloster Turbo. We worked on a great trade in price and eve Mike was extremely helpful and very accommodating. I traded my 2012 Veloster in for a 2015 Veloster Turbo. We worked on a great trade in price and even put some great discounts on the car. I love the staff here and will keep coming back. More
by natanthecar
November 22, 2014
Keep it up! Great experience with Mike Green.. He was good and accommodating.. Would recommend him to friends who are thinking of buying Hyundai.. Thank you Mi Great experience with Mike Green.. He was good and accommodating.. Would recommend him to friends who are thinking of buying Hyundai.. Thank you Mike & Hyundai Rick Case.. Keep it up.. More
by Bernard Castro
November 22, 2014
great job It was amazing, Sherise did a great job. The car buying experience was just so great that I can't hardly contain myself. Everyday when I wake up and It was amazing, Sherise did a great job. The car buying experience was just so great that I can't hardly contain myself. Everyday when I wake up and look at my brand new Hyundai Elantra, I cry a little because I am just so happy. Thank you. More
by brandon.tackett.71
November 22, 2014
amazing service Out salesman got us a good deal and really worked with us. It took a longer then expected but out salesman did the best job he could. Made us feel wel Out salesman got us a good deal and really worked with us. It took a longer then expected but out salesman did the best job he could. Made us feel welcomed Thank you More
by Dinora Mejia
Employees Worked With
Richard Williams
November 22, 2014
From a 2004 Accent to 2013 Sonata This is my second purchase from Rick Case Hyundai in Duluth. My 2004 Hyundai Accent was loyal for 11 years and it was time for an upgrade. Mike Green This is my second purchase from Rick Case Hyundai in Duluth. My 2004 Hyundai Accent was loyal for 11 years and it was time for an upgrade. Mike Green was the first person to greet me at the door; he provided me with plenty of options, from brand new cars to pre-owned. Mike was patient and accommodating on the day of the purchase, and ever since. He, also, did follow up with me on my new car the very next day. He went above and beyond to provide great customer service and experience. I would highly recommend Mike and the entire team of Rick Case Hyundai to any of my friends who are considering the purchase of a new car. Thank you guys for everything you have done so far for me! More
by dragomirovad
Employees Worked With
Chong Tennencour
November 17, 2014
Wonderful Kwang Park was very friendly, kind and helpful. My experience at this dealership with him was a very positive one. Enjoyed working with him in getting Kwang Park was very friendly, kind and helpful. My experience at this dealership with him was a very positive one. Enjoyed working with him in getting the 2012 Sonata that I wanted. Thank you very much! More
by famousamos71
November 17, 2014
Great Car Buying Experience at Rick Case Hyundai Purchased an Accent on 11/16/14...most enjoyable car buying experience I ever had! Courteous, professional, personable, friendly service with no issue Purchased an Accent on 11/16/14...most enjoyable car buying experience I ever had! Courteous, professional, personable, friendly service with no issues...enjoyed it! More
by a1broker
Employees Worked With
Dale Allen
November 12, 2014
R.L Williams and Ryshawn Cousar I purchased a 2012 Hyundai Veloster from Rick Case and my experience is far beyond expectation. Ryshawn was the first person I communicated with, and I purchased a 2012 Hyundai Veloster from Rick Case and my experience is far beyond expectation. Ryshawn was the first person I communicated with, and he filled me in with important information that greatly influenced my decision to buy the vehicle. Rick Case offer a 10 year 100k warranty on their use vehicle. Usually this only pertains to the first owner, but Rick Case back their vehicle with this great offer. Ryshawn filled me in this, as I saw the same vehicle at different dealership, Not only do they offer this warranty, they were a lot cheaper. R.L. has made the transition extremely smooth. Phillip wa the F&I manager that wrapped up the deal for me.I was in and out no time. I only wish I lived closer to take advantage of their service department, as I would like to visit these two at the same time as I felt like I'm aide some new friends through this transition, Ask for Ryshawn and R.L.!!! More
by paul.cho.35
Employees Worked With
Ryshawn Cousar, R.L. Williams, Richard Williams
October 29, 2014
He was wonderful! I had a great time test driving a car with him. He is super knowledgeable and knows when someone needs help with doing anything. He is super caring an I had a great time test driving a car with him. He is super knowledgeable and knows when someone needs help with doing anything. He is super caring and did an amazing job with explaining everything to me about pricing. More
by Kashawnper
Employees Worked With
Richard Williams
October 27, 2014
OUTSTANDING SERVICE! SALESMAN "DANIEL KIDD" WAS COURTEOUS ALL THE TIME AND TRIED TO HELP ME IN THE WHOLE PROCESS SO SINCERELY...NUMBER 1 SALESMAN IN RICK CASE HYUNDAI DULU SALESMAN "DANIEL KIDD" WAS COURTEOUS ALL THE TIME AND TRIED TO HELP ME IN THE WHOLE PROCESS SO SINCERELY...NUMBER 1 SALESMAN IN RICK CASE HYUNDAI DULUTH. "KEN HINGER' AND "LEE FEIDEN" AND "JOSE' WERE ALSO SO HELPFUL. SALES CONSULTANT "DANIEL KIDD'" WAS SO COURTEOUS AND ATTENTIVE ALL THE TIME IN THE ENTIRE PROCESS OF THE DEAL.HE MUST BE SO VALUABLE ASSET AT RICK CASE HYUNDAI DULUTH! HE HAD EQUIPPED WITH SO GOOD POTENTIAL QUALITIES WHICH ARE NECESSITIES OF SUCCESSFUL SALES CONSULTANT. HE WAS SO EXCEPTIONAL SALES CONSULTANT. HE SHOULD BE CONSIDERED AS EPITOME OF "BEST SALES CONSULTANT" More
by NICEDEAL
Employees Worked With
JOSE
