
Rick Case Hyundai Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 1,109 reviews
My new car The salesman was great, however I think the finance manager could have gotten me a better deal for the amount of money I put down, 3000$ is a lot of m The salesman was great, however I think the finance manager could have gotten me a better deal for the amount of money I put down, 3000$ is a lot of money for a car note over $500. More
A women in distress. It was the best New car experience I've ever had and I have purchase a lot of cars. Great team work I'm happy. Thank you all at Rick Case that help me It was the best New car experience I've ever had and I have purchase a lot of cars. Great team work I'm happy. Thank you all at Rick Case that help me. Great Job!!!! More
Took the time to listen and gave me the things I needed When I walked into Rick Case Hyundai, I was greeted with several friendly smiles and was finally approached by a genuinely enthusiastic and extremely When I walked into Rick Case Hyundai, I was greeted with several friendly smiles and was finally approached by a genuinely enthusiastic and extremely helpful, Mr. Akil Shaw. I had been to nearly every dealership in the area and heard many, many sales pitches from a plethora of individuals who seemed to be reading from a script and even "literally" making things up in some cases ("Yes, Maam, you can plug our electric car into any street lamp post should you later choose to move into an apartment (said a guy over at Mall of GA Honda, SMH)). I was exhausted and it was a breath of fresh air meeting Mr. Shaw, as he took the time to really listen, in order to better understand my needs. He explained the awesome Rick Case Power Train Warranty and it became evident that Rick Case Hyundai offered consumers a way better deal than others. Mr Shaw was very approachable and personable as I asked questions (I asked alot) and didn't attempt to Rush me into signing any paperwork as most had done before & allowed me time to make a diligent decision regarding the investment I was preparing to make. I truly appreciated those qualities about him and at that point I decided that Rick Case would be the Dealership I wanted to purchase from. I received top rate professional service as well as an adequate amount of attention regarding any and all concerns that I have had. They found exactly what I wanted/needed. Rick Case Hyundai; Very Professional service! What an awesome place to find your vehicle! More
The Vehicle Exchange Program is the Best! After visiting the dealership to get a part for my old Accent and inquiring more info about the Vehicle Exchange Program, J.T. Owens was very friendly After visiting the dealership to get a part for my old Accent and inquiring more info about the Vehicle Exchange Program, J.T. Owens was very friendly and informative. To my surprise, my average credit was good enough to drive a 2013 SUV hours later. Agent Gabriel Rodrigues was also very kind and knowledgeable. Rick Case Hyundai Duluth is THE BEST!!!... More
Best experience with a car dealership Was looking for a Santa Fe Sport went to Rick Case Hyundai. Regina Gladmon was my sale person and let me tell you she was wonderful she made my experi Was looking for a Santa Fe Sport went to Rick Case Hyundai. Regina Gladmon was my sale person and let me tell you she was wonderful she made my experience great the whole team was great. I got my New 2016 Santa Fe under two hour from test drive to doing all the paperwork. Thank you Regina loving my Santa Fe ???? More
SERVICE EXCELLENCE I have had many experiences with car care services not all good, but Rick case Duluth is the best , the best.. Exceptional, courteous associates .EXC I have had many experiences with car care services not all good, but Rick case Duluth is the best , the best.. Exceptional, courteous associates .EXCEPTIONAL!!!! More
Regular experience The time that you spend for buying a car is too much. There are process that they are not necessary. Other brands and dealer send the definitive tag b The time that you spend for buying a car is too much. There are process that they are not necessary. Other brands and dealer send the definitive tag by mail and it is not necessary go to the Tag Office. Not having this service is a bad experience. More
They actually read the book on customer service! This is the best service I've ever received from a dealership. The team at Rick Case Hyundai in Duluth are kind courteous and very efficient. Its neve This is the best service I've ever received from a dealership. The team at Rick Case Hyundai in Duluth are kind courteous and very efficient. Its never a drag when I need to take my care in. Great team, excellent service. Yet to be disappointed. More
Good customer sevice. Upon each visit friendly good customer service was provided in a professional manner, which makes one comfortable that good service is provided for y Upon each visit friendly good customer service was provided in a professional manner, which makes one comfortable that good service is provided for your vehicle. With that said would keep the customer returning for all future services on your vehicle. Thanks, More
Very. Professional and helpful I have given mr.Emmanuel this rating because from the moment i spoke with this gentleman the enthusiasm that he showed in helping me as. A customer ou I have given mr.Emmanuel this rating because from the moment i spoke with this gentleman the enthusiasm that he showed in helping me as. A customer out was great. He was detailed, he was honest about the wait time. Very knowledgeable about the car he was selling.this was a awesome experience More