Rick Case Hyundai Duluth

Excellent Customer Service Mr. Hamilton was my salesman and he was very helpful. He made sure I had the vehicle I preferred and instructed me on everything that I needed to know Mr. Hamilton was my salesman and he was very helpful. He made sure I had the vehicle I preferred and instructed me on everything that I needed to know in a timely fashion. My experience was very easy, stress free and enjoyable. More

Satisfied customer Both employees were very professional and Great customer service and attention to detail. and would recommend others to get vehicle from Rick case Hyu Both employees were very professional and Great customer service and attention to detail. and would recommend others to get vehicle from Rick case Hyundai of Duluth Georgia More

Excellent experience Great ,wonderful. I would certainly purchase from your dealership again in the future. You were a blessing to me and my family. Keep up the good work Great ,wonderful. I would certainly purchase from your dealership again in the future. You were a blessing to me and my family. Keep up the good work. More

Great service I really enjoyed buying my 2016 veloster from Rick case Hyundia the service was great and blessings was an awesome person. I've had my car now for abo I really enjoyed buying my 2016 veloster from Rick case Hyundia the service was great and blessings was an awesome person. I've had my car now for about two weeks and I find myself smiling everyday while driving it. More

Good customer service Mr. Hamilton is an amazing person, I'm very pleased that he was my salesman, I couldn't asked for a better salesman then him. I will be sending some c Mr. Hamilton is an amazing person, I'm very pleased that he was my salesman, I couldn't asked for a better salesman then him. I will be sending some customers to him. He's very professional!!! A+ More

Great Experience During my search for an Uber vehicle, Emmanuel was very instrumental in my final decision to select Hyundai instead of Honda or Toyota. He walked me During my search for an Uber vehicle, Emmanuel was very instrumental in my final decision to select Hyundai instead of Honda or Toyota. He walked me very patiently through the car's feature and explained the benefit of Hyundai versus the other manufacturer. He was very professional in his presentation and took the time to answer some of my daughter's concerns making sure to include her in the decision process. My daughter commented that he was very nice when we left and she is a hard nut to crack. More

Dishonest or Poor Service You Decide I took my 2013 Sonata in for a Factory Scheduled Service and was billed for things that the Service Agent deemed I needed in addition to the Manufactu I took my 2013 Sonata in for a Factory Scheduled Service and was billed for things that the Service Agent deemed I needed in addition to the Manufacturers Service Schedule. Well not only were these "essential extras" not needed, requested or approved by me, the items that were a part of the routine service were not done correctly or to my specifications. Lie # 1. I requested a synthetic oil change and when I asked for confirmation that this was done I got the deer in the headlights look and was told they "...used a blend". Well I wanted to check with Parts & Service" to see which manufacturer they use because I run Mobile 1 synthetic in my 3 vehicles. I was informed that they don't carry any blends. Lie # 2. The in cabin air filter was supposed to be changed as a routine part of the scheduled service. I asked to be shown where it was so that I could monitor it between scheduled changes. I was shown and when it was pulled out it was the same dirty one that had been in there all year. Lie # 3. The tires were supposed to be rotated and balanced. Guess what, they were not, I mark my tires to see where they get positionally rotated to. I paid my bill and left and I won't be back. I am going to Jim Ellis who is equal distance from where I live. More

Trust + Honesty= Sold! Most important in any relationship is trust. Gabriel Rodrigues at Rick Case Hyundai sold us on his honesty so we trusted him with our purchase. He fo Most important in any relationship is trust. Gabriel Rodrigues at Rick Case Hyundai sold us on his honesty so we trusted him with our purchase. He formed a bond with us by listening, and making sure we got exactly what we needed, but without being too aggressive. He was straightforward, attentive to our needs, and responsive every step of the way. Showed a real concern for us, so we trusted him with our purchase. More

wowed on my break from work Rick Case Hyundai Duluth. I dropped into the dealership just to look around and left with a brand new car. The salesman (Blessing) was very knowledge Rick Case Hyundai Duluth. I dropped into the dealership just to look around and left with a brand new car. The salesman (Blessing) was very knowledgeable and gave me exactly what I wanted. I told him i work a spilt shift and had to be back in a few hours. I thought it would take all day and i wouldn't have enough time to buy a car. I was wrong. I bought a car on my break from work. WOW!!!! More

Great Salesman and person! Henry has helped me find my last two cars. He is an outstanding salesman and a fine person. He found out what I liked/needed in a car, and by th Henry has helped me find my last two cars. He is an outstanding salesman and a fine person. He found out what I liked/needed in a car, and by the time I had the 2nd car - he knew exactly what I liked and needed! Thank you for your outstanding help! More