Rick Case Hyundai Duluth

Review Decent service. This survey is too long. It reminds me of the numerous phone calls I received about a mistake my insurance provider made. I plan on Decent service. This survey is too long. It reminds me of the numerous phone calls I received about a mistake my insurance provider made. I plan on making a purchase in the next 2-3 years. More

Excellence experience I had an excellent expericen and my sales vendor was great and kind. I definitely recommend Hyunday Rick case to all people. Frindly, fair people. I had an excellent expericen and my sales vendor was great and kind. I definitely recommend Hyunday Rick case to all people. Frindly, fair people. More

General review Both agents [Regina and JT] were professional and they found the car I wanted in another dealership. The person that filled out all the papers with ou Both agents [Regina and JT] were professional and they found the car I wanted in another dealership. The person that filled out all the papers with our information was quick and took time to explain every detail. At the time we picked up the car, Regina and JT were not working and we had a hard time finding someone to show us the car's functionality. Unfortunately we had to come back because the temporary information sticker was not attached in the tag area. At the time I signed the papers, Hyundai Motors was the company that had given me the credit. 2 days after we got the car I received a notification from the company monitoring my credit saying that my credit was checked by various banks a total of 18 times. More

Excellent salesman. But watch management tricks. I gave my opinion in another part of the survey about the one or two things that I didn't like during the transaction process. However, the part I di I gave my opinion in another part of the survey about the one or two things that I didn't like during the transaction process. However, the part I did like was my salesman, Mr. Blessing. I consider him an excellent salesman. Since I knew exactly what I wanted, including the vehicle by vin number, before I came to the dealership he made the process easier. He did not try to sell me crap that I didn't want, although one of the managers tried to sneak in gap insurance on the sly. But I caught that by analyzing every detail. Having dealt with a Rick Case dealership in my hometown of Miami, I knew the experience would go reasonably well and it did. Glad I purchased my 2016 Sonata Sport from here. Also with Rick Case doubling the powertrain warranty that made me feel comfortable buying my first Hyundai (I usually do Toyota, Honda and Lexus). More

Professionally appreciated. I had a really good time at Rick case Hyundai One of the amazing thing that I noticed which you don't see no more was every one in there were smiling I had a really good time at Rick case Hyundai One of the amazing thing that I noticed which you don't see no more was every one in there were smiling, having fun helping others. More

Great customer service! Everyone is so friendly. Great service! Not a long wait. Explained everything that was going on with my car. Very easy to make an appointment & I didn't have to wait forev Great service! Not a long wait. Explained everything that was going on with my car. Very easy to make an appointment & I didn't have to wait forever for the appointment. More

Love my Sonata Hybrid Great Service love my cars! This is my 5th car. My family has brought cars from Henry over the last 5 years. I am looking forward to see what the 2017 Great Service love my cars! This is my 5th car. My family has brought cars from Henry over the last 5 years. I am looking forward to see what the 2017 and 2018 sonata's are going to look like. Go me! More

My experience leasinging from Hyundai I have leased three vehicles from Hyundai and each experience has been great. It isn't easy for a female customer to always feel at ease when leasing I have leased three vehicles from Hyundai and each experience has been great. It isn't easy for a female customer to always feel at ease when leasing or purchasing a vehicle, but Emmanuel Kubandi has been a blessing. He takes the time to listen to what kind of vehicle you need or want and what price range you are comfortable in. I appreciate that he knows about the product and takes time to explain how it works. I would definitely recommend a friend to buy or lease a Hyundai from Rick Case and ask for Emmanuel. More

horrible experience I purchased a Jeep Compass from this dealership and was not happy with the service. I purchased the car on a Thursday and was told it would be ready f I purchased a Jeep Compass from this dealership and was not happy with the service. I purchased the car on a Thursday and was told it would be ready for pick up on Friday. I returned Friday to pick up the vehicle and was told they had to order some parts for it and it wont be ready to Monday. I was given a loaner car to drive. When I picked up the vehicle and inspected it the vehicle was not cleaned properly, the gate to my door did not work properly and is dangerous, the windshield wiper was hanging down and needed to be replaced, I was told by the sales manager i would get a full tank of gas. I got less than a quarter tank of gas( i took a picture of the fuel gauge), by the time i got to work the gas the light was on. I was told by the sales manager and his boss that they would not pay for the additional repairs after i signed the contract. I have purchased 3 cars from Rick Case and I will NEVER buy another car from here again after this. More

Great Experience I received excellent service at this dealership and my salesperson, Blessing, was extremely helpful! I would recommend and will purchase a car here i I received excellent service at this dealership and my salesperson, Blessing, was extremely helpful! I would recommend and will purchase a car here in the future. More