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Rick Case Hyundai Duluth
Duluth, GA
1,107 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,107 reviews
June 03, 2016
Jamel is the best salesperson I've ever had I will definitely recommend him and the dealership to all of my friends and I will always come back to Rick Case Hyundai. I will definitely recommend him and the dealership to all of my friends and I will always come back to Rick Case Hyundai. More
by giofranco11
Verified CustomerEmployees Worked With
Jamel Mitchum
May 31, 2016
Amazing Service!! Henry was amazing and a very helpful salesman!! He made sure to answer any questions I had about the car I purchased. I would highly recommend him to Henry was amazing and a very helpful salesman!! He made sure to answer any questions I had about the car I purchased. I would highly recommend him to others that are trying to purchase a car! More
by Sarah_o
Employees Worked With
Henry Olowu
May 30, 2016
Service done fast Tammy and Tony and her staff at Rickcase case Hyundai is best in town and fast service friendly service good best service ever! thanks everyone, Tammy and Tony and her staff at Rickcase case Hyundai is best in town and fast service friendly service good best service ever! thanks everyone, More
by Jesus
Employees Worked With
Tony Park
May 27, 2016
excellent service + great car = love it Clean place. people are friendly and not aggressive. They listen and try to give you the best deal That was a great experience. keep the great work Clean place. people are friendly and not aggressive. They listen and try to give you the best deal That was a great experience. keep the great work Thank Emmanuel!!!!! More
by sangakone44
Employees Worked With
Emmanuel Kubandi
May 27, 2016
well done Straight to the point: I did everything he ask, and he delivered. My best experience with Hamilton (rick case). Dueberry on point, thank you! Beautif Straight to the point: I did everything he ask, and he delivered. My best experience with Hamilton (rick case). Dueberry on point, thank you! Beautiful More
by egouldiii
Employees Worked With
Hamilton Dueberry
May 27, 2016
Sneaky I bought a 2015 car last week from Rick Case in Duluth. I had looked at the car (2015 Hyundai Tuscan) a few days earlier and shopped around at other d I bought a 2015 car last week from Rick Case in Duluth. I had looked at the car (2015 Hyundai Tuscan) a few days earlier and shopped around at other dealerships. Most of the negotiation was done via the phone. The price I was higher due to add-ons (warranties, etc) they said were included, then when I got to financing they said weren't. That aside, while I was in financing, signing papers, they were 'getting the car ready'. What this means is they were stripping everything out of the car that wasn't sewn in. The car mats were gone, the trunk mat,cargo cover, down to the valve stem covers, etc (all of which were in the car when I looked at it). I was told someone must have put them in another car. They did nothing to fix the issues. Salesman finally got me front seat floor mats but then I also got shorted on gas - was supposed to have a full tank, I got a quarter tank. Yes they are little fixes but basically I was missing a few hundred dollars of random things. As the salesman was putting the decal on the license plate of this 'certified pre-owned car' with supposedly no issues, I notice the tail-light was cracked on the driver side. The salesman had to go talk to the manager. I got the extended super duper warranty and I hadn't moved the car an inch. Manager said 'AS IS' and it was already mine. They refused to note it in the paperwork. The promised year of oil changes went down to two free oil changes then the paper only says for one. I still got a great car, just felt like I was dealing with a dealership that plays a shell game. Not looking forward to dealing with them in the future. More
by Tracy
Employees Worked With
Daniel and JT
May 24, 2016
I would go no where else The staff treated me like family. This is where I buy cars. That will not change as long as I continue to feel this valued by the sales team at Rick C The staff treated me like family. This is where I buy cars. That will not change as long as I continue to feel this valued by the sales team at Rick Case. I am loyal and they recognize that! More
by lucierjohn8
Employees Worked With
Henry Olowu
May 22, 2016
The best experience i have had doing business I had the most wonderful experience with Mr.Hamilton..He did all my paperwork the day before i purchased.i was in and out in no time..A real down to e I had the most wonderful experience with Mr.Hamilton..He did all my paperwork the day before i purchased.i was in and out in no time..A real down to earth salesman..5 ? More
by Gloharris72
Employees Worked With
Hamilton Dueberry
May 20, 2016
My Experience At Rick Case Hyundai I had a great experience at Rick Case Hyundai. I think because the experience I had with the Rick Case Hyundai dealership, I was more motivated to mak I had a great experience at Rick Case Hyundai. I think because the experience I had with the Rick Case Hyundai dealership, I was more motivated to make a purchase. I had a great experience. More
by jinhee2204
Employees Worked With
eric kim, Dong Kim
May 19, 2016
Excellent Service I have never been to a car dealership where everyone that works there speak to you and ask can they help you with anything. Rick Case is doing an exce I have never been to a car dealership where everyone that works there speak to you and ask can they help you with anything. Rick Case is doing an excellent job on teaching their personnel how to be courteous to potential car buyers. More
by ericdavis1
Employees Worked With
Henry Olowu, Richard Williams, Tammy Baker, Chelsea Runkel, Jennifer Osborne, Blessing Iyere, Kelly Smith
