Rick Case Hyundai Duluth

SuperFantastic Experience Hamilton was great. I'm leasing with Uber program. Its easy and I have been spreading the word. The staff was friendly and helpful as well. Hamilton was great. I'm leasing with Uber program. Its easy and I have been spreading the word. The staff was friendly and helpful as well. More

Could not be happier What a salesman! I wasn't looking for a Hyundai but Joseph's knowledge , customer service, and follow through drew me in to Rick Case. Zero pressure What a salesman! I wasn't looking for a Hyundai but Joseph's knowledge , customer service, and follow through drew me in to Rick Case. Zero pressure ,none of that "little lady" attitude, and omg was this guy prepared? The car we'd spoken about was out front, gased and ready for a test drive when i got there. I could not be happier. I tell anyone who will listen about Joseph at Rick Case Great experience I'll be back! More

Honest and Caring Staff This is my second car purchased here at this location. I will be back to purchase a car for my son when the time is right. Thank you This is my second car purchased here at this location. I will be back to purchase a car for my son when the time is right. Thank you More

Kathys Kar All of the Staff at Rick Case were extremely pleasant and professional. They took care of my services needs as promptly as possible and were much quic All of the Staff at Rick Case were extremely pleasant and professional. They took care of my services needs as promptly as possible and were much quicker than they had originally thought it would take. More

Great Salesman, Terrible Sales Manager...McDonalds lost one Taco Bell? McDonalds? Wendys lost one of their worst managers in Brian Seagraves! When your inventory gets so "top heavy" the Auctioneers recognize yo Taco Bell? McDonalds? Wendys lost one of their worst managers in Brian Seagraves! When your inventory gets so "top heavy" the Auctioneers recognize your cars and your "new salesforce" aka "auction delivery man" gets all the work at your dealership remember how great your managers are like Brian Seagraves...Just like his last name Brian is building a "SEA" of "GRAVEyard" of cars at Rick Case Hyundai! Customers should skip the middle man and go directly to their local auction. More

report card It was very good experience. I wasn't there to buy a car. My Sonata was in service.My husband I was looking at the Tucson. Regina came out and show up It was very good experience. I wasn't there to buy a car. My Sonata was in service.My husband I was looking at the Tucson. Regina came out and show up the Sante Fe and I felt in love with it.We were planning on buying a SUV at end of the year. GOD IS GOOD!!! More

FriEndy and knowledgeable This is now the 5th car I have purchased at this dealership and what keeps me coming back is the staff both sales and service. They offer no pressur This is now the 5th car I have purchased at this dealership and what keeps me coming back is the staff both sales and service. They offer no pressure on the sales side but simply present you their pricing which is quite fair I might add and let you make your own decisions. The service staff is also quite knowledgeable and always tries to save you money. Add to that fact I never have to wait long. One more thing Hamilton Dueberry is an awesome salesperson. He has always been courteous and works to get you the best deal to work within your price and budget. More

Employee should be fired! Terrible representativesRCH! The courtesy driver needs to review Rick's book! I came in today to get my car serviced and just as it started raining the courtesy driver cut in fron The courtesy driver needs to review Rick's book! I came in today to get my car serviced and just as it started raining the courtesy driver cut in front of me and parked in the express entrance - ok! I pulled my car behind his and went inside to drop off the key! All of a sudden the guy comes back and demands that I move my car so that he can back out. I asked him why he decided to park in the express garage and he tells me he didn't want to get wet! I told him I would move after my ticket was written up so he walks over and says he will do it - I told if touched my car I would call the police. After I grabbed the GM - I went back outside and my car was gone - not in the shop -missing! 10 minutes later my car emerges and is pulled into the garage! This employee should be fired- totally unacceptable! I would have called the Gwinnett Police but the GM said he would take care of it. I had planned on getting my front right rim replaced and the oil changed (62K) but I'm so livid about this I told the service department just to change the oil. Rest assure - somebody at Rick Case Hyundai owes me an apology - the employee needs a reprimand and re-training - I'll take my business to Athens Hyundai next time - shameful service! More

Rick Case Hyundai put UbEr QueEn on the road again Thanks for making a usually dreaded task into a day of catching up with old friends! Not once did I get the feel of being only a number.. Thanks for making a usually dreaded task into a day of catching up with old friends! Not once did I get the feel of being only a number.. More

Great Experience! We could not have asked for more personal and professional service during the lease of our new car. Thank you Rick Case for the great exprience! We could not have asked for more personal and professional service during the lease of our new car. Thank you Rick Case for the great exprience! More