Rick Case Hyundai Duluth

Great Experience I was very pleased with my recent visit here. Robert Baptiste greeted us as we walked in, we told him what we were in the market for. He got us a sale I was very pleased with my recent visit here. Robert Baptiste greeted us as we walked in, we told him what we were in the market for. He got us a salesperson and her name was Chianna Massey. She was very knowledgeable and informative of my vehicle that I chose. They were very accommodating of our son she had with us who is 10. They let him walk around the show room and sit in vehicles while we did paperwork, and made him feel like he was there and no Invisible. The financing went very smooth as well. Dale helped us out a lot with the financing. I was more than impressed with my visit! More

Truthful dealership I traveled over 300 miles to this dealership. I had reservations working a price over the phone and internet but decided to make the drive and real g I traveled over 300 miles to this dealership. I had reservations working a price over the phone and internet but decided to make the drive and real glad I did. My sales person was Joseph and he worked the pricing for me before I arrived and helped us thru the entire process to buy a 2016 Hyundai Elantra. I was given a price that I thought could not be true so we drove from Florida to Atlanta to look at the cars he had quoted. I was very surprised that the price was what was quoted no extra taxes or dealer prep of any of the hundred thinks I have been told at other car dealers once I arrived. My daughter was offered a 2016 cost sheet with only 4 lines on it vehicle cost, dealer fee, taxes and trade-in. It was very easy to see what they were charging. Even better we were on a time line and only had 2 and a half hours before we need to leave. They were more than prepared. In that time we test drove two vehicles, Got her car evaluated for trade in met with the sales manager for the trade in value, worked all the paperwork and got through the finance department in 2 hours and 15 minutes. Add to that the finance manager had only been there 5 days and made sure everything was corrected so there would be no problems registering the car when we returned to Florida. So the service was some of the best I have ever seen but even better my daughter bought a car that we had priced at several places in Florida for more than $2000 less than anywhere we had tried. The price she paid and the value of her car were more that fair; This was the first time I have ever bought a car and did not have to negotiated price. Thank you Joseph! More

Good Experience Everyone was straightforward regarding our experience. Overall easy to work with in finalizing details of the deal. Very friendly staff that made the Everyone was straightforward regarding our experience. Overall easy to work with in finalizing details of the deal. Very friendly staff that made the purchasing experience as enjoyable as it possible.Thank you. More

Could use a managerial change My salesperson Sean was excellent from the very beginning. I told him what I wanted in a car and he got A car that in many ways exceeded my expectatio My salesperson Sean was excellent from the very beginning. I told him what I wanted in a car and he got A car that in many ways exceeded my expectations. My little problem comes from the sales manager Chris he could use a real attitude adjustment. The finance manager Karen save the deal majorly. She understood my concerns and fix the problem that sales manager created. It is an experience that with the sales manager ruined the whole dealership experience but because of the attitude and kindliness of everyone else l, their respect is what creates an amazing experience. More

Phenomenal experience We live over 100 miles South of this dealership. When the time came to purchase another vehicle our son referred us to this dealership because of the We live over 100 miles South of this dealership. When the time came to purchase another vehicle our son referred us to this dealership because of the great experience they had in December. We found the perfect vehicle for us at an unbelievable price. Our Salesperson, Robert Baptise and another sales associate, Regina Gladmon, could not have treated us any better, been more receptive and understanding of what we wanted, and worked so hard to put the deal together then they did. We were so impressed with the dealership. From the moment we walked in at noon on Sunday until we drove off the lot in our new vehicle everyone we came in contact with was so pleasant and helpful. I've never enjoyed the financing department so much even though we were paying cash. Karen Dewhurst was great. We have never had such an awesome car buying experience. We are now lifetime customers of Rick Case and plan on telling all our friends. More

Great Experience Henry did a great job at helping me find something in my pay range that still meets my needs but was also affordable for me. I would recommend Henry did a great job at helping me find something in my pay range that still meets my needs but was also affordable for me. I would recommend More