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Rick Case Hyundai Duluth
Duluth, GA
1,109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,109 reviews
May 02, 2017
Customer Satisfaction Regina was professional, knowledgeable, and fun. She ensured we got all the info we wanted and needed while keeping the process moving steadily along Regina was professional, knowledgeable, and fun. She ensured we got all the info we wanted and needed while keeping the process moving steadily along. I'm sure the rest of the sales staff there is great, but by the time we'd completed our purchase we felt blessed to have been working with her. Dale was of similarly excellent caliber. His intellect, capability, and experience were evident in addressing our questions regarding financing and payment options. He even helped us to make a two part payment, even though it ended up being more work for him, instead of having us make a single payment, then making the second payment to the bank we'd arranged out financing with. We even got to speak briefly with the Will, the sales manager, who really drove home the impression of a culture of customer satisfaction. My wife and I love Hyundai cars. However, this was our first time buying at Rick Case. It's a safe bet that when we get ready to buy our next Hyundai, we'll be going back to Rick Case to do it. More
by lee319780
Verified CustomerEmployees Worked With
Will (Sales Mgr.), Dale Allen, Regina Gladmon
May 01, 2017
Excellent Service Was there on Saturday April 29, Henry Olowu and Robert Baptiste were very hands on. Enjoyed the experience, they answered my questions. Attentive an Was there on Saturday April 29, Henry Olowu and Robert Baptiste were very hands on. Enjoyed the experience, they answered my questions. Attentive and patience. I would recommend anyone buying here to know the customer service was great!!!!! More
by Wilson227
Employees Worked With
Henry Olowu, Robert Baptiste
May 01, 2017
Excellent, personal service! A+++ I'm not a fan of the buying experience for cars...however, this one was very pleasant and easy to deal with. I'd highly recommend you considering to I'm not a fan of the buying experience for cars...however, this one was very pleasant and easy to deal with. I'd highly recommend you considering to purchase from Rick Case. The staff were polite, courteous, and personal. While I don't know when I'll be in the market again, I will definitely start at Rick Case. I'm a fan!!!! More
by Keith Wages
Employees Worked With
Robert Baptiste
April 28, 2017
Great deal, I'm loving my car Impressed with the sales, customer service, extended warranty compared to other brands and the military discount given. Looking forward to bringing my Impressed with the sales, customer service, extended warranty compared to other brands and the military discount given. Looking forward to bringing my wife and friend for another car purchase soon. Thumbs up, keep up the good work! More
by dvnnamdi
Employees Worked With
Henry Olowu
April 28, 2017
Experience This is my 2nd time buying from a Rick Case dealership. The experience has always been great and the staff has met all of my expectations This is my 2nd time buying from a Rick Case dealership. The experience has always been great and the staff has met all of my expectations More
by rbrady
Employees Worked With
Robert Baptiste
April 27, 2017
From oil change to new car I came to this location as I always do for a routine oil change. The staff spoke with me about the exchange program. I was interested especially due t I came to this location as I always do for a routine oil change. The staff spoke with me about the exchange program. I was interested especially due to the issues I was facing with my car. I decided to exchange my vehicle for a new car. It took approximately 3 hours for everything. It was a great experience. It's my first brand new car so I was very excited. The staff was very friendly and helpful. Everyone treated me respectfully and was very appreciative of the business. More
by maxey_lashanita
Employees Worked With
Tammy Baker, Regina Gladmon, Robert Baptiste
April 26, 2017
2016 Equus We visited several car dealerships over the last week, and basically had the same experience. Salesmen either came rushing out toward us or totally i We visited several car dealerships over the last week, and basically had the same experience. Salesmen either came rushing out toward us or totally ignored us. Kash came out and introduced himself, we asked some questions, he answered. No pressure, no hanging around us making us uncomfortable, he was just around when we needed him. He is a very polite, really pleasant man. No pushing. He was just available. It was a great experience. I actually felt like he was as excited for me to get my car as I was. He came in early to make sure the car was absolutely perfect when we picked it up. I appreciated that. He is a great asset to the Rick Case Sales team. Darren Davidson, Finance Mgr. was very helpful and friendly and made the transaction easy. More
by PAMELA J STANDLEY
Employees Worked With
KASH GUPTA
April 25, 2017
2017 Santa Fe Our vehicle purchase experience was probably the best I've had before. Emmanuel was great. Easy to deal with, fair, and spent all the time we needed Our vehicle purchase experience was probably the best I've had before. Emmanuel was great. Easy to deal with, fair, and spent all the time we needed with us. We were impressed with the features on the Santa Fe compared to comparable models from other dealers. More
by mattshumaker234
Employees Worked With
Emmanuel Kubandi
April 23, 2017
Incredible Service - Recommend to All I can't say enough good things about my recent buying experience at Rick Case Hyundai Duluth. From the moment I walked in, the team made me feel welc I can't say enough good things about my recent buying experience at Rick Case Hyundai Duluth. From the moment I walked in, the team made me feel welcome and helped meet all of my requirements including trade-in. Henry Olowu was great helping get things ready and Robert Baptiste went above and beyond to make sure I was completely satisfied with the purchase and process. I would recommend this team to anyone in the market for a new car. More
by aubie1600
Employees Worked With
Henry Olowu, Robert Baptiste
April 20, 2017
Friendly & Knowledgeable Henry was great and answered all our questions. They worked with us to keep us in our payment range and walked away a happy customer. My wife loves Henry was great and answered all our questions. They worked with us to keep us in our payment range and walked away a happy customer. My wife loves her 2014 Veloster. This was a great experience all the way through from Henry to Karen! More
by kmprep
Employees Worked With
Henry Olowu
