Rick Case Hyundai Duluth

increased price after negotiation Sales Rep was great; however, someone increased the price when processing paperwork and to me this is unacceptable. Nobody took the time to explain to Sales Rep was great; however, someone increased the price when processing paperwork and to me this is unacceptable. Nobody took the time to explain to me this information and felt rushed since it was the end of the day. More

Hyundai Ioniq I had a great experience at Rick Case Hyundai. I have and will continue to send anyone that asks about my car to your dealership. I hope you give a p I had a great experience at Rick Case Hyundai. I have and will continue to send anyone that asks about my car to your dealership. I hope you give a pat on the back to all of your staff because they are awesome. More

Compliment Mr. Chan Park was very professional and gave me the best experience I could ever have at the dealership. The vehicle price was understandable and the Mr. Chan Park was very professional and gave me the best experience I could ever have at the dealership. The vehicle price was understandable and the financing process was very smooth. More

Nothing much Very satisfied. I will always return to this facility. Emmanuel and Robert did an excellent job for assisting me with my new purchase. Great job Rick Very satisfied. I will always return to this facility. Emmanuel and Robert did an excellent job for assisting me with my new purchase. Great job Rick Case Hyundai Duluth More

Awesome Experience After deciding between two vehicles, we enlisted the help of Costco Auto to send us to one of their contracted dealerships. We were originally learnin After deciding between two vehicles, we enlisted the help of Costco Auto to send us to one of their contracted dealerships. We were originally learning towards another vehicle, not a Hyundai Tucson; but after working with the staff, Dong Kim, Karen Dewhurst, and Joseph Padovano in particular; they quickly won us over with asuperior customer service experience. And; after test driving a Tucson Limited, we were so impressed with its performance we purchased our vehicle that same day! The combination of great customer service, an awesome vehicle, and a warranty that lets you sleep easy at night, it was a no brainer to choose the Hyundai Tucson. Anyone interested in a compact sport utility vehicle, should give the Tucson and Rick Case Hyundai a look; you won't be disappointed. More

Sales people are great. Service Manager is not I went to look at a used 2017 Hyundai Sante Fe Sport at Rick Case in Duluth with mixed feelings. I had previously purchased a Tucson there and had se I went to look at a used 2017 Hyundai Sante Fe Sport at Rick Case in Duluth with mixed feelings. I had previously purchased a Tucson there and had seriously maintained it using the Rick Case service center. In 2012 Tammy Baker really gave me a hard time when sloppy maintenance resulted my car breaking down as I headed to the airport to catch my flight, I never went back and swore I never would. The sales personnel I meet and worked on this venture, Robert and Chianna, have turned around my opinion somewhat. Car is great-experience was great. But trying to get the service inspection report generated a response from Ms. Baker of ""she'd get to them when she gets to them." I will NOT return to Rick Case for service and will make sure my recommendations to Rick Case Hyundai always include my disappointment in the lack of civility of their service manager. More

Best auto team yet. We had a very good new car opportunity with Rick Case Hyundai, Gwinnett. The quality of all employees was outstanding. We wish to thank Song Kim and We had a very good new car opportunity with Rick Case Hyundai, Gwinnett. The quality of all employees was outstanding. We wish to thank Song Kim and Tammy Baker for their excellent professionalism and friendliness. Thanks More

Excellent service I came in needing a new car. I had been to multiple dealerships to only be rejected. I came to Rick Case with only a hope but drove away with an ama I came in needing a new car. I had been to multiple dealerships to only be rejected. I came to Rick Case with only a hope but drove away with an amazing vehicle. Everyone that I worked with was excellent. I would recommend them to anytime needing a car. More

Warm, Professional and Very Comfortable, It was a great experience to visit the dealership and Kelly was very professional. I loved the whole experience for the simple fact that no one rushed It was a great experience to visit the dealership and Kelly was very professional. I loved the whole experience for the simple fact that no one rushed me and respected me taking time to take a decision. I ended up buying something totally different which they don't deal into but I would highly recommend buying cars from Rick Case and when you are there don't forget to look for KELLY SMITH! More

Kelly is Completely Awesome I wasn't sure if i was going to buy a car on the day i came out to rick case. But after meeting with Kelly, i knew the purchase was going to happen. K I wasn't sure if i was going to buy a car on the day i came out to rick case. But after meeting with Kelly, i knew the purchase was going to happen. Kelly and her team was more then Awesome, if you want to experience a funny and down to earth person. Come meet Kelly at Rick Case Thanks for everything Kelly More