Rick Case Hyundai Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 1,107 reviews
Hyundai scores again Highly recommend this dealership for anyone looking to purchase a car and like excellent personal service. You will not go wrong by coming to Rick Ca Highly recommend this dealership for anyone looking to purchase a car and like excellent personal service. You will not go wrong by coming to Rick Case. They are everything they say they are. More
Good people and company but you have to watch you back every second. I always liked Hyundai's personnel professional behavior. Good knowledge of lineup. Friendliness. Though they main idea is a money to make without loo I always liked Hyundai's personnel professional behavior. Good knowledge of lineup. Friendliness. Though they main idea is a money to make without loosing customers. I understand that and was ready. Overall experience is positive compared to other dealerships or brands. Thank you for good car :) More
Pretty poor customer service Very pushy dealership, missed out opportunity for me to use the incentive . They only care about sales rather than customer service. Few car selection Very pushy dealership, missed out opportunity for me to use the incentive . They only care about sales rather than customer service. Few car selections on site. Definitely will not shop at this dealership again. More
Blown Away!!! I will purchase another car from Rick Case Hyundai in the future. I have already recommended this car dealership to several friends. Be sure to ask fo I will purchase another car from Rick Case Hyundai in the future. I have already recommended this car dealership to several friends. Be sure to ask for DK and Keren to be your sales and finance team. More
A+ all around I was extremely pleased with my buying experience. I felt not at all pressured, totally informed, respected and treated well. This was a pleasant surp I was extremely pleased with my buying experience. I felt not at all pressured, totally informed, respected and treated well. This was a pleasant surprise from previous car buying experiences. Chan, Irving, and Melvin were all AWESOME! I highly recommend Rick Case. More
After car buying survey I had a great experience leasing a car for the first time. Everyone at Rick Case was very helpful and was great to work with. I had a great experience leasing a car for the first time. Everyone at Rick Case was very helpful and was great to work with. More
Good buying experience, LOUSY service experience! I bought a 2015 Genesis last year with 10K miles. I loved the car from the time I climbed in it for the first time. Unfortunately, a few weeks later h I bought a 2015 Genesis last year with 10K miles. I loved the car from the time I climbed in it for the first time. Unfortunately, a few weeks later had an electronic issue. It took 4 trips to Rick Case and complaining to their regional service rep to get them to finally find what they admitted to me was a dangerous issue. When I returned to pick up the car. Tammy, the service manager confronted me and tell to tell me in so many words I was lying. I quickly corrected her by reciting the timeline of events. She was not happy with me. As I climbed back in the car, another electronic issue happened in front of her. As I pointed it out, she replied that I should expect "hiccups" from time to time. Four trips since then and they still conveniently find nothing wrong. So periodically I and anyone riding with me have our lives put in danger when the adaptive cruise control fails to see the traffic in front of us!! Shame on you Rick Case! Shame on you Hyundai! More
Rick Case Hyundai This Dealership is excellent place. They are polite, professional and very helpful. I would recommend this place to anyone. I live in walking dista This Dealership is excellent place. They are polite, professional and very helpful. I would recommend this place to anyone. I live in walking distance from another Hyundai dealer, but I had driven 15 miles to come this this dealership. More
Hyundai Ioniq I had a great experience at Rick Case Hyundai. I have and will continue to send anyone that asks about my car to your dealership. I hope you give a p I had a great experience at Rick Case Hyundai. I have and will continue to send anyone that asks about my car to your dealership. I hope you give a pat on the back to all of your staff because they are awesome. More
increased price after negotiation Sales Rep was great; however, someone increased the price when processing paperwork and to me this is unacceptable. Nobody took the time to explain to Sales Rep was great; however, someone increased the price when processing paperwork and to me this is unacceptable. Nobody took the time to explain to me this information and felt rushed since it was the end of the day. More