Rick Case Hyundai Duluth

Review good customer service & friendly knowledge reps. Had an issue with dead battery & it was fixed asap to my satisfaction as I am senior citizen I woul good customer service & friendly knowledge reps. Had an issue with dead battery & it was fixed asap to my satisfaction as I am senior citizen I would have liked if all the apps would have been set up for me More

Survey Joseph Padavano started the sale but left before it was completed. Henry Olowu was there with us until the end of the sale. Henry showed us all the fe Joseph Padavano started the sale but left before it was completed. Henry Olowu was there with us until the end of the sale. Henry showed us all the features regarding the car and made sure it was clean and full of gas. Henry sold my mom a car and that is why she came back to Hyundai because of Henry's customer service skills. More

Genesis Love Interior of Genesis and nice design of car in a world sometimes I feel a little bit high price but after you try that you will satisfy. Love Interior of Genesis and nice design of car in a world sometimes I feel a little bit high price but after you try that you will satisfy. More

Upgrade Yesterday I didn't go to buy I went for service. I looked around for a lil bit and never felt pressured or bugged..Everyone was great that helped me.. Yesterday I didn't go to buy I went for service. I looked around for a lil bit and never felt pressured or bugged..Everyone was great that helped me... thanks Henry, Robert & Karen..... I'm already in ?? More

Amazing Professionalism The entire Team was very Professional from the Moment I Stepped out of the car until I left the Dealership. Didn't have to wait for Hours to speak wit The entire Team was very Professional from the Moment I Stepped out of the car until I left the Dealership. Didn't have to wait for Hours to speak with the Sales Manager. More

Successful Teamwork I actually went to Rick Case to get the usual maintenance on my 2014 Hyundai Sonata, that car was also purchased at Rick Case. I was sitting in the w I actually went to Rick Case to get the usual maintenance on my 2014 Hyundai Sonata, that car was also purchased at Rick Case. I was sitting in the waiting area and along comes Regina Gladmon, we introduce ourselves, Regina proceeds to sit down, we start to discuss the car I am having serviced. Regina asked if I've had my car appraised & did I know about the vehicle trade-in or summer clearance event and I replied that I my 2014 Hyundai Sonata was purchased through the vehicle trade-in. Regina & I had an instant connection, Regina is down to earth, kind & caring, we have many things in common. Regina is very easy to communicate with and I could tell her intentions of my consideration to buying a new car were sincere, we went on the lot to look at vehicles, I actually had the opportunity to drive a couple of vehicles, that really helped in making the decision to purchase, also Regina told me about the rebates and the payment I might have depending on my choice of cars. Regina guided me through the whole process, Regina Gladmon & Karen Dewhurst worked to have me financed through a credit union with an interest rate 2 points lower, and my car payment is only $19.00 more for a 2017 Hyundai Sonata. More

Best Experience in Purchasing Car Everyone was pleasant and not pressure. Went the extra mile to make sure I understood everything. I appreciate the extra effort they went through Everyone was pleasant and not pressure. Went the extra mile to make sure I understood everything. I appreciate the extra effort they went through with me. More

very pleasant experience Dong Kim is a very professional salesman and hard working one, we like him a lot, he was very patient with us and made us feel very comfortable. Dong Kim is a very professional salesman and hard working one, we like him a lot, he was very patient with us and made us feel very comfortable. More

Hyundai scores again Highly recommend this dealership for anyone looking to purchase a car and like excellent personal service. You will not go wrong by coming to Rick Ca Highly recommend this dealership for anyone looking to purchase a car and like excellent personal service. You will not go wrong by coming to Rick Case. They are everything they say they are. More

Good people and company but you have to watch you back every second. I always liked Hyundai's personnel professional behavior. Good knowledge of lineup. Friendliness. Though they main idea is a money to make without loo I always liked Hyundai's personnel professional behavior. Good knowledge of lineup. Friendliness. Though they main idea is a money to make without loosing customers. I understand that and was ready. Overall experience is positive compared to other dealerships or brands. Thank you for good car :) More