Rick Case Hyundai Duluth

Excellent Vehicle, 2017 Hyundai Sonata Hyundai's reliability is great, management and the process within the dealership needs serious attention. I have reached out to Rick Case, personally Hyundai's reliability is great, management and the process within the dealership needs serious attention. I have reached out to Rick Case, personally however, I have yet to receive a response. This review is not meant to deter customers away from this dealership but proceed with caution. I like the amazing accomplishments that Rick Case has made with the addition of the franchises that are available. The entire process at the Hyundai store needs to be improved. Great experience with the salesperson Daniel Kidd.. professional and down to earth. More

Great Purchase Experience I had a wonderful, professional experience of purchasing Ionic from Mr. Tommy Park. He offered the proper features to meet my need. Mr. Park gave a I had a wonderful, professional experience of purchasing Ionic from Mr. Tommy Park. He offered the proper features to meet my need. Mr. Park gave a follow up call to check on the car. Great Serivce, great car, great dealership. Appreciated. More

Great experience. Warm, friendly, excellent experience We purchased a used 2015 Honda Pilot from Rick Case. From when I first walked in, the sales people were kind, helpful, and non-salesy. The car itself We purchased a used 2015 Honda Pilot from Rick Case. From when I first walked in, the sales people were kind, helpful, and non-salesy. The car itself was immaculate and Rick Case went above and beyond to make it perfect. They replaced the tires, did a full inspection, and gave us a 100,000 mile warranty. I feel great about the car and the experience. More

New Car Staff was professional and courteous. Greeted us upon arrival. Love our new hybrid car. Gas mileage is great. Price was fair. Chianna did a good job Staff was professional and courteous. Greeted us upon arrival. Love our new hybrid car. Gas mileage is great. Price was fair. Chianna did a good job More

Rick Case Genesis Having worked with Rick Case Hyundai for 5 years, having 2 previous Sonatas, I was experienced with their products, services, and staff. The organizat Having worked with Rick Case Hyundai for 5 years, having 2 previous Sonatas, I was experienced with their products, services, and staff. The organization and its products seem to be first class and I expect their Genesis product to be very good. More

Do Not Buy From Here Poor communication between Sales Mgr and Sales person and Service Dept. Lack of professional courtesy. Poor attention to details - from the presenta Poor communication between Sales Mgr and Sales person and Service Dept. Lack of professional courtesy. Poor attention to details - from the presentation of the car to the paperwork and pricing. More

Thank you ! I have purchased total 5 Hyundai car for the last 7 years, and it's my first purchase from Rick Case. I am very happy for excellent service of Rick Ca I have purchased total 5 Hyundai car for the last 7 years, and it's my first purchase from Rick Case. I am very happy for excellent service of Rick Case staff members. More

Exceptional service Purchase a slightly used 2017 Elantra from this dealer. This is our second auto from this dealership. Robert and RL were terrific. Great price great c Purchase a slightly used 2017 Elantra from this dealer. This is our second auto from this dealership. Robert and RL were terrific. Great price great car great service! What else could you ask for?? Oh yea and a 100k 10 year warranty ! More

? Had no unfavorable experiences at the dealership. The time spent at the dealership to complete the transaction was longer than expected, but was compl Had no unfavorable experiences at the dealership. The time spent at the dealership to complete the transaction was longer than expected, but was completed satisfactorily. More

This is the reason car dealers have a bad reputation This dealership fraudulently advertised pictures of a loaded Sonata Limited with a great price on both Autotrader and their own website. We called to This dealership fraudulently advertised pictures of a loaded Sonata Limited with a great price on both Autotrader and their own website. We called to confirm and the told us AND texted us that the pictured vehicle was on the lot at that great price. We drove over an hour to see the car and, upon arrival, were told the pictured vehicle in the ads didn't exist, and they brought out a stripped down base SE model Sonata at that "great" price. This is the reason car dealers have such horrible reputations as dishonest and untrustworthy people to deal with. Shame on them. More