Rick Case Hyundai Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 1,107 reviews
I tried to use the dealership web site to obtain a quote on a vehicle I saw listed on dealership wesite inventory listing. The website quote process did not seem to work. I received no quote after a day a on a vehicle I saw listed on dealership wesite inventory listing. The website quote process did not seem to work. I received no quote after a day and a half. I tried to call the dealership using a wrong number which was listed on the website. Finally i found on another website a correct phone number and was put in touch with Mr. Fred Scott who took great care of me from that point forward and I ended up purchasing the 2011 Santa Fe Limited I was intially inquiring after. I was provided a good, fair price with little haggling. I would recommend Rick Case Hyundai and Mr. Fred Scott to anyone considering buying a Hyundai. More
I had recently been shopping around for a used vehicle of a particular make and model in this case a Toyota Yaris. As soon as I walked on the lot and stood next to my now purchased Yaris Steven "Steve" Hall a particular make and model in this case a Toyota Yaris. As soon as I walked on the lot and stood next to my now purchased Yaris Steven "Steve" Hall immediately walked up to me and asked if I would be interested in taking it for a test drive. He was extremely knowledgeable about the vehicle even though it was not a dealer make and model(Hyundai) His relaxed style made the whole purchasing process as stress-free as possible and even my salesman-averse girlfriend remarked that she would love to purchase a car from someone like "Steve" Hall. He answered all my questions and went out of his way to deliver a form to me when it was discovered that my signature was needed on an important overlooked document. I work in customer service and the service I received and continue to receive at Rick Chase Hyundai was A+++. Much better and more professional than the Toyota dealership that I had visited right before Rick Chase and was dissatisfied enough to walk out of. Casey LLoyd also was very helpful and expedited the whole process. More
I went to Rick Case Hyundai to look at the 2011 Tucson after test driving the Honda CRV and the Toyota Rav 4. I had the pleasure of meeting Fred Scott and we immediately hit it off and began discussing after test driving the Honda CRV and the Toyota Rav 4. I had the pleasure of meeting Fred Scott and we immediately hit it off and began discussing the options for my new Tucson. He is an excellent saleman and I appreciate his efforts throughout the whole process. I later met Eric Meadows and he also helped me learn about the Tucson that I was considering. He too was excellent. After making my decisionI proceeded to sign all the required documents (the credit department representative was excellent too - sorry but I don't remember her name). At that point I had purchased my car and it had been cleaned and prepped beautifully. Fred Scott then took me over to the Service Department and made sure that I was introduced to everyone. I left the dealership in my new car and I really feel like I made some friends and am looking forward to years of good service at Rick Case Hyundai. Thanks, Kenny Crysler More
I had searched the Internet all weekend looking for a I had searched the Internet all weekend looking for a Hyundai Sonata GLS. Thought I had found it at Rick case. Saw a SOLD sign on it. Came home a I had searched the Internet all weekend looking for a Hyundai Sonata GLS. Thought I had found it at Rick case. Saw a SOLD sign on it. Came home and sent an email inquiring about a similar vehicle (Color). Within 30 minutes Henry had meaaged me and then called me. Drove back up and ended up making a deal with this dealership. I was never pressured, my questions were answered to my satisfaction. I must say the financing part was way too long after agreeing to the purchase. They had to send me down to the Audi dealership to get my paperwork done. I would and have recommended this dealership to some friends. More
Fredd and the staff at Rick Case HYUNDAI was very helpfull in helping me with my purchase of our 2009 toyota camre, great job everyone!I would highly reccomend this dealer and sales person to friends helpfull in helping me with my purchase of our 2009 toyota camre, great job everyone!I would highly reccomend this dealer and sales person to friends,family, and anyone needing a great car buying experience. More
I will highly recommend this dealership, Ken Hinger is great. I traded my 2007 VW Passat and got a great deal on 2011 Sonata Limited. I will invite my friends and family to visit this dealership whe great. I traded my 2007 VW Passat and got a great deal on 2011 Sonata Limited. I will invite my friends and family to visit this dealership when it's time to upgrade their vehicle and they will get the best deal in town. More
I had a poor experience at another dealer, but Rick Case honored the Overstock.com auto price and had an in-stock vehicle that they optioned to my liking. Additionally, on the night of delivery of the new honored the Overstock.com auto price and had an in-stock vehicle that they optioned to my liking. Additionally, on the night of delivery of the new vehicle, Steve met me at the local CarMax shop when I dropped off my former vehicle. Great guy to work with. More
I live in Richmond, Virginia and I traveled 8 hours to Rick Case Hyundai because they displayed excellent customer service and had the absolute best price for the car I wanted to purchase. I never felt an Rick Case Hyundai because they displayed excellent customer service and had the absolute best price for the car I wanted to purchase. I never felt any pressure to buy and they were willing to sell the car for the price I wanted. Henry Olowu, our sales person, was the best! Professional, courteous and an overall good guy to work with. My husband and I are so pleased with our purchase that we intend to purchase again from Rick Case Hyundai in the future. More
My experience with Rick Case Hyundai was very professinal when purchasing my new 2011 HYUNDAI ELANTRA TOURING. My salesperson Henry Olowu had taken the time to answer all questions I had about buying a Hyund when purchasing my new 2011 HYUNDAI ELANTRA TOURING. My salesperson Henry Olowu had taken the time to answer all questions I had about buying a Hyundai. Very professonal and friendly. The price of the Elantra Touring was what I could afford. Would recommend this dealership. I have not had any servicing so I have no comments regarding the quality of work from the Service Department. More
Fred was very knowledgable on the Santa Fe showing us all of the vehicle's features. I would refer others to this dealership. We have purchased 3 vehicles from Rick Case and plan on continuing doing business of the vehicle's features. I would refer others to this dealership. We have purchased 3 vehicles from Rick Case and plan on continuing doing business with this dealership again when the need for another vehicle arises. More